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CardCash

2.6

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CardCash Reviews Summary

CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.

service
177
value
167
shipping
128
returns
126
quality
151
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Minnesota
2 reviews
0 helpful votes
Follow Jamella G.
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This is the best sell your gift card site by far I have used a few other ones and this one is definitely the best. They have better payment options, better prices, and gave me my money super fast with no problems thank you so much you have definitely gained a new customer

Date of experience: June 2, 2019
Pennsylvania
1 review
5 helpful votes
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The company claims to have low levels of fraud, but that is only within their 45 day guarantee window. I bought four separate cards as Christmas gifts and all four recipients who tried to use them after the 45 day window were informed that the cards were not valid. The company refused any refunds, since it was beyond 45 days. Fraud after 45 days seems quite high!

Date of experience: June 1, 2019
Florida
1 review
16 helpful votes
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Ripped off
June 1, 2019

Sold them 3 cards for x amount each, and it took them 10 days, after i constantly emailed and called them, to finally give me a solution, which was unsatisfactory. They claimed that a card i sold them back in 2016 was no good, and that they would take their money out of these new cards i just sent them. I effectively lost 500 dollars. I argued that they had my credit card on file and my email, why wasn't i notified back in 2016.

Date of experience: June 1, 2019
Texas
1 review
14 helpful votes
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SCAM
May 29, 2019

Bought a UA gift card and when I went to the store, it had $0 balance. I was told that the card was used in another state. Ended up loosing $45 to save $5 on a $50 gift card. Looks like they resell the card to multiple buyers. Never purchasing from them.

Date of experience: May 29, 2019
Illinois
1 review
1 helpful vote
Follow Brinley B.
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Card cash is easy to use and straightforward. I get all my cash within days of submitting my gift card.

Date of experience: May 16, 2019
Georgia
1 review
1 helpful vote
Follow Topwater A.
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Easy transaction!
May 10, 2019

Super easy transaction. And quick too. Took just a couple of minutes to sign up. Input the details of the gift card and waited. Did not have to wait long. Just took a day or two and I had the money in my PayPal account. Would highly recommend to everyone and I will be using again and again!

Date of experience: May 9, 2019
Ohio
1 review
0 helpful votes
Follow Melissa A.
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I had no issues with setting up my account and getting an offer for my gift card. The offer was very reasonable so I went ahead and followed the steps to continue with the process. After submitting everything I received notification via email that they were processing my transaction and the another notification when it was accepted and letting me know my money would be direct deposited within 24-48 hours. I had my money in my bank account the following morning with ZERO issues. I would not hesitate to use this site in the future and would recommend it to others looking to swap out unwanted gift cards.

Date of experience: May 9, 2019
South Carolina
1 review
0 helpful votes
Follow JENNIFER S.
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Easy as 1 2 3. Convenient for those who don't have transportation to take to a store and can instantly put on PayPal.

Date of experience: May 9, 2019
California
2 reviews
13 helpful votes
Follow Sylvia T.
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I discovered from Great Clips legal that the card from CardCash had been purchased with a FRAUDULENT CREDIT CARD and then resold. Since CardCash states they check their cards before reselling they would have been very aware that this card was frozen.
Customer service is a joke. They do whatever they can to make money for themselves. The buyer ultimately assumes all liability.

Date of experience: May 9, 2019
Germany
1 review
12 helpful votes
Follow S R.
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Be WARNED,
April 29, 2019

I had no problem with some of their cards and then took the plunge on some higher dollar cards... on 2 of them... the retailers declined them as valid and refused to accept them. Contacted cash card and they would not do anything since it was past the 45 days. Cost me $250 worth, I got screwed.

Date of experience: April 29, 2019
Ohio
1 review
4 helpful votes
Follow Laurie L.
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USE THE CARDS YOU BUY BEFORE 45 DAYS ARE UP! I did not do this, foolishly I forgot about the 45 days. Now 3 gift cards I purchased for Christmas for family members are no good. I am out over $130. The gift cards are invalid, no money value on them at all. I think that people are selling the cards to CardCash, then waiting until the 46th day and then using them so that we end up with nothing on our cards and no back up warranty from CardCash.

Date of experience: April 22, 2019
Pennsylvania
1 review
17 helpful votes
Follow diana p.
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I tried to place an order for ecard American Eagle and they sent me email that my order was flagged as fraud. I really was insulted by that. Tried to place an order from different email with my different credit card and got email that my order was canceled as it was flagged as fraud. Whom do they think i try to fraud? Its my email, my credit card with my name on it. They replied to my complain that its just silly misunderstanding and they take fraud very seriously may be too seriously. I tried to place an order again, and again denied as fraud. Never seen anything like this.

Date of experience: April 10, 2019
Pennsylvania
1 review
2 helpful votes
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Good transaction
April 11, 2019

I had 2 gift cards I wanted to turn into cash. I did my research, even tried to sell them on Facebook, but people wanted to offer me laughable amounts. I set up an account on CardCash and accepted their offer. I got my check within the time frame they quoted. If I ever have any more gift cards that I don't want, I will definitely sell through here.

Date of experience: April 10, 2019
New Jersey
1 review
1 helpful vote
Follow Patricia B.
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CardCash offers gift cards at a discounted price. Before I shop, dine, travel, I always check for a discounted gift card. If you're going to spend the money anyway, why not pay less! Thus far, CardCash has been quick with the delivery of egift cards and all that I've ordered have been valid.

Date of experience: April 7, 2019
Minnesota
1 review
3 helpful votes
Follow Don B.
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I was nervous to try this as I had a large gift card ($500) at Best Buy that I wanted to exchange for an Amazon card. I looked around at reviews for these types of sites online, and went with CardCash as they seemed to be amongst the best reviewed, and advertised a quick delivery of my funds. I filled their forms, verified my identity, and successfully exchanged my gift card for an Amazon card within 20 minutes. I was encouraged to fill out this review because of so many mixed reviews online, and wanted give this company my vote of confidence. I would try this service again in the future.

Date of experience: April 6, 2019
Illinois
1 review
2 helpful votes
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Quick and simple
April 4, 2019

The customer service team was great at always answering the phone and any questions I had. In fact, this is what got them my business. I had tried to reach out to another company about bulk selling, but no one would answer the phone or call/message me back, and that's when I found CardCash. I wish I would have started here, it would have made things much better.

Date of experience: April 3, 2019
California
6 reviews
40 helpful votes
Follow J S.
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So, I have two gift cards I'll never use, so I was trading it for an eBay gift card. After I put in all the info, it gave me a pop-up window to give me a text verification code. Which, why do you need that if I already give you my email, my address, and my credit card? Lame, but anyway, the drop down menu gives you a list of phone numbers that you can use. You can't type in one, they give you a list. That's really stupid. For some lame reason, my phone number wasn't on there, only random numbers I've never had in my life and my mom and grandmas phone number was there? What? So I emailed customer service, which was actually really fast getting a response, but they told me if I couldn't find a number in there that I can use, they can't do anything about it. Are you serious? You give me my mom's phone number, my grandma's phone number, and a bunch of random phone numbers, but not mine? And you can't do anything about it? What I'd like to know is how they got those numbers in the first place and not mine. I use my phone number online everywhere. Not my mom's, grandma's, or those random numbers. Really freaking weird. I'm never going to use that website again, since I don't know where they got those numbers. That's creepy.

Date of experience: April 2, 2019
Germany
1 review
14 helpful votes
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They are LIARS
March 30, 2019

First they say id be paid within 24 hours. So i wait after 24 hrs i check they said i need to confirm my phone, ok, now after giving them card number and pin etc. They change the whole deal and want me to send the card in. All theyve done is waste my time. Dont even waste your time with these jerks

Date of experience: March 29, 2019
Nevada
1 review
12 helpful votes
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Bought a card. Didn't work. Called customer service. Didn't help. Awkward at restaurant. Will never use again.

Date of experience: March 26, 2019
Texas
1 review
1 helpful vote
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A great service
March 21, 2019

Fast, fair, and dependable website that provides trades for unwanted or used gift cards. Trusted and will be using again.

Date of experience: March 21, 2019

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36
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