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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Card had the wrong balance on it... still working with customer service to get it corrected
Ordered $500 worth of IKEA giftcards to use online since I don't have an IKEA near me. The cards that arrived were only for in-store use. CardCash took several days to reply to my inquiry/complaint, but sent a mailing label for return, refunded my payment quickly, and provided a coupon for a future order. Doesn't change the fact that I was inconvenienced, but appreciated the efforts to "make things right".
Too many bad cards - balance when i receive, zero when i try to use. Incorrect card sent on one order and now it seems to be lost in the mail when i returned and i fear for my $100 if you don't receive even though i have proof that i mailed.
Easy process... great deals... fast service! I will continue to use CardCash as a way to save money on gas, restaurants, etc.!
I really like the e cards. Just pay for them and an email arrives shortly so you can print. Have had no problem using them.
I have purchased multiple gift cards - Justice, Gap, Ulta, McDonalds & have had no problem! The only time I had an issue is when I purchased a Panera card & it didn't work at the store. I wrote them & had my money back in a couple days! I love CardCash!
I RECENTLY DISCOVERED HOME GOODS, AND WAS SO PLEASED TO FIND SOME DISCOUNTED GIFT CARDS ON CASH CARD.
NO MATTER IF YOU SAVE 5% OR 20%, A BARGAIN IS A BARGAIN, RIGHT?
CASH CARD IS MY FIRST STOP WHEN CONSIDERING A PURCHASE OR GIFT CARD FOR A FAMILY MEMBER.
Amazing service on CardCash.
Need to have a better iOS app, need an Android App
Need to be notified about certain stores via email
I LOVE CARDCASH!
I lovethe variety and savings offered. I only wish that the printable gift cards would be available immediately after purchase.
I use my e-gift cards along with a coupon, and when I need a gift card quick, the e-card is a great option. I usually receive the e-mail to print my card within a few minutes after purchase. Love this feature!
I use this site to purchase gift cards but they only guarantee them for 45 days, so use what you get because I've had a couple that didn't work and was luck to get a refund inside the 45 day window.
I have used many times beating other websites with card discounts.
While sitting in the restaurant ordered new gift card and got it withing 5 minutes. Very fast and great service!
Bought some cards that gave as gifts which was used 60 days later with no balance on them they said only 45 day one was purchased feb 29 2016 went to use on may 24 2016 no balance store called corp. office which said card was used feb 28 2016 one day before purchase cash card said only 45 days even thought it had no balance when they sold it
Very fast shipping! I was very happy with all the card's that i got. They saved me money which made me very happy too.
Thank you!
I have bought several gift cards from card cash. It was always an easy and pleasant experience. No problems receiving gift cards either by email or usps mail.
I had a problem when Lowe's suddenly stopped accepting printed gift cards. It delayed me being able to make the purchase I desired until CardCash could send me the physical cards. It took about 2 weeks as I recall. Then a couple of the cards I received would not work right at Lowe's. Other than that, everything has worked well and provided good savings.
Got an answer right away but since it was past the 45 day period, there wasn' anything they could do. I understand but wasn't happy that I got ripped off. It won't change my purchasing habits too much however, I will try to buy things I know I will use rather quickly.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

