CardCashReviews 2,641

I requested a refund from giftcard.com. I was out of the country and could not go to the retailer that the card was for. I contacted the merchant and giftcard. Was told that the card was not verifiable because the merchant was having technical difficulty and was not able to verify the amt. I tried calling back 5 times on different days, and the site was still down. As far as i'm concerned my gift card is invalid and I have lost my money! Bad business.

I recently saw that this "company" has an "F" with the Better Business Bureau! Their accreditation has been REVOKED! Several have complained that they received gift cards which were used later, so apparently, the previous owners wrote down the card numbers, and used them later on.

Here's my issue! I bought a Lowes digital gift card in November 2015. It clearly says "Lowes GIFT CARD!" It has a bar code and all. I couldn't use it online nor in-store! Lowes scanned the barcode and confirmed that it had a $231 balance, but said I couldn't use it! They said it was actually a "merchandise credit", not a gift card as it says! They said I'd have to get a refund from the 3rd party seller. I called cardcash. Wow! I got different stories. One girl said that the actual physical cards are kept in the main office, and they would look for the one to my digital card. Over a week later, I received an email saying NOTHING about that! It kept repeating the 45 day guarantee, sayithey weren't responsible!
So, I filed a complaint with bbbdotorg. My response was that cardcash was not a 3rd party seller, that they were like eBay, and only offer a place for sellers to list cards. REALLY? That's odd, because every time I have bought cards, it DID NOT have some private individual's name on the package, nor did I send payment to a private individual! How about you guys? I sent payment to CARDCASH and received a package or email with digital cards from CARDCASH.
Furthermore, Lowes DOES NOT issue digital merchandise credit with a barcode! So, explain how I was sent one? The original owner didn't have that. He/she had a PHYSICAL "merchandise credit" card.
The company refuses to refund my money! I am furious, but some have lost THOUSANDS from this joke of a company!

Buy at your own risk!

I have been using CardCash for a few years without issues till this year with them getting all the attention in magazines, etc. Since March I have ordered cards as usual and I check the balances immediately but within weeks after that, the cards have ZERO balances and if you don't use immediately (within your 45 days) then you are out cash paid.
Customer Service is unable to help If the seller kept the card info and continues to use it online after sold to CardCash. Now I'm out over $300 because I waited 45 days to use the cards! Beware of most retail cards sold that you can use online, seller can still use online and card has NO value but they got paid & used the balance on cards.
CardCash should NOT continue to buy from any sellers that had a buyer complaint with cards used AFTER the purchase.

I trust this website and have been working with the staff for a long time. The service is very good. Particularly I should mention the name of the person who is wonderful - Ben Weitman.

However I have experienced many times that the cards I received but not valid. This is terrible. Sometimes I just got the cards and was charged $2000 to my credit card, but I can't use it. Therefore I have to buy other cards while I have to pay the credit card bill if it comes to me a few days later. I had to submit the request for refunds and the refund process takes at least 5 business days. This becomes a big issue. If the security is enhanced in getting the cards from the card sellers and the risk of getting the bad cards is minimized, CardCash is the best.

Great stores at discount prices. Fast and free shipping. I will be using this site a lot.

I purchased a Sports Authority gift card used a portion of it with in 45 days back in November, tried to use the remaining $72 that was confirmed by CashCard on the day Sports Authority said it had zero bal. No where does it say the entire card has to be used within 45 days I assumed since it worked within that time period there was no rush to use the entire card. I have bought thousands of dollars in gift cards from CashCard but will never again as I told the supervsior from Cash Card.