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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 7th among Auto Accessories sites.
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Thank you for offering me a discount even if I no longer had the car cover that ripped because the car sits outside and the wind caused it to rip
Easy to find what I needed along with prompt delivery.
Experience was great
Took a little longer to get it than I would have liked but that may not have been the companies fault.
Easy ordering, fast shipping and a very nice cover.
Easy to find what I wanted. I have purchased a cover from you before and it was well worth it!
Good service!
Ordering was quick and easy. All questions were addressed on web page.
It was easy to understand and fast to do everything.
Excellent shopping experience easy to use
Easy site to navigate and place order
The site was easy to navigate
Great price and excited my car is being protected.
Amazing quality and easy to cover and uncover.
Car cover fits beautifully and easy to put on and take off. Wind straps work great.
Buying it was pretty easy hope the product fits. It fit ok. But if I knew it came from China I wouldn't have bought it. Right now I have 30 days to make up my mind if I really want it. I probably will not be buying anything more from you. Sorry Buy USA
Good explanation of covers
Great cover, fast shopping and awesome price.
Bought a cover for my Corvette which was perfect. Wanted the same type of cover for my Mercedes. Ordered one based upon the photo. When I received it, it was not what I wanted and CarCovers happily and quickly took it back and got me exactly what I wanted. So there was a problem and they timely fixed it. Can't ask for more than that.
Customer service, shipping time, product quality and price GREAT. Carcovers.com truly 5 Star business.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

