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CarCovers has a rating of 2.9 stars from 21,035 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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The cover arrived 4 days after it was promised and I had to follow up to verify that my order was even processed. I didn't get confirmation emails until I called customer service.
The online ordering process was very customer friendly. The order arrived on the designated day. Thank you.
My ordering was simple.
Great
Good experience! But the product did not get delivered on time. It was a few days late because of the holidays.
The cover has yet to be installed as it is a Christmas Gift.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

