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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 7th among Auto Accessories sites.
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Everything was simple and I spoke with Matt to be sure there wouldn't be any problems. The last time I was sent the wrong size then I got the proper size, but I got two of them. I didn't want to go threw that again. I don't think you would either.
CarCovers Manager, i try to be calm but right now i am extremely angry. I
Am a returning customer because i loved the Platinum Cover i bought for my
Toyota 4Runner so i bought a Platinum Car Cover for my new 2016 Lexus RCF.
When the car cover arrived it is as thin as paper. Very very thin, no
Fleece for car paint protection and when i put it, it doesn't fit my 2016
Lexus RC F. I streched it to its limit and closed my cars side mirrors and
Still the sides are exposed.
I am very disgusted. I certainly will buy from you again. I definitely will
Not waste my valuable time and money sending it back to the idiots that
Sent it to me.
Photos of the car cover and my receipt attached to this email.
I hope who ever sent me that garbage gets fired. I hope no other people
Receives garbage when they pay top dollar for their luxury cars.
IThe Chemist
Florida
Chat assist is very good. Got assistance from Matt.
Cover does not fit my small GLA SUV it's too large by 5 feet
I am happy with the product and surprised how easy it was to put the car cover on. It fit perfectly.
Have bought from you before never a problem
Second car cover I've ordered. Love them!
Good so far, easy ordering
Good product. Good price. Fast delivery. 'Nuff said.
Quick and easy service
Easy enough, now can just kick back.
Product was as expected. Service was great.
Fast and happy with cover!
I wish I order the car cover through Mercedes as I was originally was going to. A little more money but well worth it compared to what I now have. Not happy with the carcovers.com product. It fits loosely on the vehicle and not snug around the bottom of the cover where the elastic band is, that the wind blows it off without having to strapping it down, unlike the Mercedes car cover I have for my other Mercedes that fit nice an tight. This car cover does not have the pockets for both the drivers and passenger mirrors which make it even harder to putting the cover on the car without is coming off when installing and keeping the cover snug to the car. This cover unlike the Mercedes car cover it doesn't have the pocket on the front for the Mercedes Emblem. The pro is that it is light weight and easy to store, maybe to light that the least wind make it hard to install. Over all I am very disappointed in the product. Wish I hadn't bought it!
Online guy was very helpful determining what the truck bed size was.
Cover fits great! Even held on in 50 mph gusts! Love that there are no separate mirror pockets. Makes it easier to get on and off. I strongly suggest for customers to purchase the bungie tiedowns. The lock cable is great too. With such a great cover, I'd hate to wake up in the morning and have it gone. Thanks.
Very happy with your car covers and at a good price
It's the third time. I'm very satisfy.
Good
Quick, easy and just what I was looking for at the right price.
Easy to order. Cover fits the car nicely and is easy to put on and take off. The carry bag for storage is very handy. I also like the quality of the wash mitts and supplies.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

