CarCoversReviews 21,033

I have purchased three covers previously from CarCovers.com. One for a 1972 Pontiac GP, 2011 Camaro SS, & 2016 Corvette, they all fit perfect! This past April when I brought the GP out of storage I noticed after 4 years the cover was starting to wear through around the mirrors. So, I ordered their Platinum cover as a replacement.

Because of the great fit and quality in the past, I didn't even look at the new cover until just recently when my old cover finally started to tear. This cover is way to big for the car, would probably fit a 62 Caddy Sedan Deville! I took pictures and sent an email explaining I realize they have a 30 day return policy and I was way over that time frame. There answer was we sent the right cover and we will send you a $14.95 strap kit to hold it down better. This is not what I would have expected from them. I then asked for a price on a custom cover and no response. I also sent another email and still no response.

If you notice they have no way to leave reviews on their site, they pull reviews from sites like this and screen out the bad ones. DO NOT BUY FROM THEM, THEY DO NOT STAND BEHIND THEIR GUARANTEED FIT.

Item does NOT fit the vehicle I selected. I had not yet opened the package until the other day when I went you put it on my truck, it's about 2x too small. There's no way the one I received would fit a bronco. I contacted customer service and was told they wouldn't do anything about it. The item i purchase is in perfect condition(unused). I spent $250 on a product that is different than described. There is NO WAY this is sized right for a bronco. Their response was laughable, telling me to just go sell it on ebay or something, rather than trying to help and come up with a solution. I guess paypal dispute is my path to a solution then.

Carcovers.com did not have the correct fitting cover for my car. When I returned the cover they sent in pristine condition, I was charged a 15% restocking fee. After numerous emails and voicemails, I learned they only respond to web chats. Took them several weeks to refund any money at all. Some of the worst customer service I've ever experienced. Stay away!