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The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
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The live chat with Robert was very helpful.
The discount coupon code could be more prominent on the page but overall the site and buying experience was top notch. When it came to protecting my car... you had me covered.
After receiving the cover my optimism for CarCover.com waned considerably. The cover was nothing more then a tarpaulin big enough to fit my car (albeit just barely). No side mirror pockets. No custom fit (not even close). And I am still trying to figure out how the cable/lock that was included is suppose to be used. The cable is just slightly longer than the width of my car. There was no documentation inside the box. No receipt. No shipping invoice. No instruction booklet or diagram to show how the locking cable is suppose to be installed, how to care for the car cover or anything else. The peel and stick disk that seals the hole around the roof antenna started peeling off just minutes after it was installed. Overall the product CarCover.com is selling is extremely misrepresented on their website. Although the material the cover is made from "seems", at the moment, to be a quality material, the cover itself is poor fitting, has no side mirror pockets, has a non-existent seal around the roof antenna and arrived in very poor condition as it was simply crammed into a plastic bag without being folded neatly beforehand. Have used the cover several days now and there is no sign of the wrinkles and creases in the material softening or smoothing out. Frankly, with the wrinkles and the very poor fit, it just looks UGLY. Definite waste of money that would have probably bought a better product elsewhere (and maybe for less).
Read good reviews. Seems like a good cover for the price. We'll see how it holds up when it gets here, and in the rain.
Could have been better to fit the actual shape of my El Camino but then again it is what it is for the price.
I made a frame out of pvc so it doesn't sag in the bed.
I'm replacing a cover I bought from you in 2015 that just wore out from use. I bought a higher-level cover this time, but the first one was great. Thanks!
Cover fits over the car but does not cover both ends completely. Clearly, not a custom fit.
My experience is not complete as I have not yet received my order.
Fine...
I made one phone call to find out about when the sale would end because I couldn't purchase it till Oct 8 and the customer service agent was very pleasant and gave me a straightforward answer that I could work with.
After I received the package, I was concerned about the weight of the package. That might be because it was compression packed but I haven't opened the package as yet. I was so looking forward to receiving it but now I don't know what to do. There's no way I could handle such a heavy product. I am 5' 0'' and older than I would like to say. I went back to the listing on the Car Cover webpage and nowhere did I find shipping weight info as is common on most product sales websites. I am not sure what to do now.
Product shipped fine. No issues.
Great price for quality cover
Don't really know about questions 2 & 3 til I get the cover. Most concerned about good fitment.
I hope this cover will protect my vehicle. There is a large construction project next door to my office creating a lot of dust and debris all over my new car.
Satisfy so far DIDN'T PUT IT ON YET. HOPE IT IS OK.
My second purchase recently
The site was very easy as well as the ordering process. The order showed up free shipping on 2 days which blew me away. I will definitely use carcover againn.
Was skeptical at first but it fits perfectly and in great condition.
It is hard to get on
Super fast shipping. Pleased with product.
Very satisfying would recommend your site to my customers
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

