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Carcan

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Carcan Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality, versatility, and practicality of their car cans, which effectively keep vehicles organized and tidy. Many users appreciate the product's durability and ease of cleaning, leading to strong recommendations. However, concerns arise regarding customer service, particularly related to communication and order fulfillment, as several customers reported difficulties in receiving timely responses and issues with promotional offers. Overall, while the product garners high satisfaction, enhancing customer support and addressing service delays could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

service
86
value
89
shipping
91
returns
29
quality
88
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New York
4 reviews
9 helpful votes
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Never Received Product
January 13, 2025

Order placed 1/03/2025. Confirmation email states "Normally packages arrive at the doorstep within 5-7 business days. *Delays due to high number of orders".On 1/11/2025 I received an email asking to rate the CarCan 1-10, "We hope you're enjoying your Carcan, and we would love to hear how you rate your Carcan experience from 1 to 10." As of today, 1/13/2025, I have not received the item. You cannot review something you never received.

Date of experience: January 13, 2025
Sabrina S. — Carcan Rep
over a year old

Hi Sio,

We apologize for the delay in getting back to you. If this is about the free order placed on January 3rd, while we’re happy to offer the CarCan for free, we are unable to cover the shipping cost as the CarCan itself is already being provided at no charge. There was a technical error that allowed some orders to be placed with free shipping, and we regret any confusion this may have caused. We can also confirm that thousands of customers paid for shipping on January 3rd and 4th. Offering free shipping exclusively to you would not be fair to them. And as the CarCan is already provided at no cost, covering the shipping fees for all orders would not be financially sustainable for our business.

We also apologize for the confusion on receiving an email for rating the CarCan. So we can take a closer look and see how we can help, could you please provide your Order ID? You can also reach out to our support team at [email protected] and mention this Sitejabber review for a quicker resolution.

Looking forward to your response!

Tennessee
1 review
7 helpful votes
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I ordered five car cans from them Dec.6th. I can't get a response and haven't received anything not even an email answer. There is no phone number to contact them either.

Date of experience: December 6, 2024
Sabrina S. — Carcan Rep
over a year old

Hi Debra, we apologize for the delay in getting back to you. Rest assured we'll help you on getting this issue resolved.

If you could please respond with your Order ID so we can check and assist you further. You can also reach out to our support team at [email protected] and mention this Sitejabber review for a quicker resolution.

Looking forward to your response.

Texas
1 review
6 helpful votes
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I ordered 4 bags in Nov. And I haven't received anything or heard from them. But they want their money up front. Won't be ordering anything from them again!

Date of experience: November 18, 2024
Sabrina S. — Carcan Rep
over a year old

Hi Janey, apologies for the delayed response here. Have you received your order? If you haven't yet, please respond with your Order ID so we can check and resolve this issue. You can also reach out to our support team at [email protected] and mention this Sitejabber review for a quicker resolution.

We're very sorry once more for the long wait, and looking forward to your response.

Wisconsin
1 review
2 helpful votes
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2The product itself seems to be good. My issue is to warn people about the free gift they advertise for ordering a certain amount of carcans. They offer a free visor organizer for ordering 10. I ordered 12. Did not receive the visor organizer because apparently you have to order exactly 10. Ridiculous.

Carcan attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2022
Florida
1 review
0 helpful votes
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Great product
November 6, 2022

Car Can was exactly as represented. Very easy to use and perfect to help keep your car interior neat and trash free. Highly reccomend

Date of experience: November 5, 2022
Minnesota
1 review
1 helpful vote
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Must have for your car!
October 20, 2022

I had bought one of these for my car and couldn't believe how convenient it is to use, how easy it is to fit right behind the seat and that you can also use it as a cooler and pockets for storage! I had to buy more for my other family members and they absolutely LOVE theirs as well! No more garbage on the floors for my car!

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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I purchased two CarCans and I am very pleased with my purchase. I drink a lot of water and put my empty bottles in the back seat. Now that I have CarCans I place my bottles in them. I am thinking about purchasing CarCans first Christmas gifts.

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Date of experience: September 21, 2022
Michigan
1 review
0 helpful votes
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Love It!
September 17, 2022

I ordered one for my husband for Christmas and he just loved it. When we bought our new vehicle h told me to order another one to put in our new vehicle too. Very handy, we're so happy to own them.

Date of experience: September 16, 2022
Kentucky
1 review
0 helpful votes
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It's in the BAG!
September 16, 2022

Great product! Easily attaches to the cars headrest. I loved mine so much that I bought more as Christmas presents. My mom loved hers so much that she had me order her some to give as gifts.

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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I am in love with my car can. I have 2, I hang 1 on each seat and there is never an excuse to have trash on my seat. I am an uber driver and I keep car chargers and lysol wipes in the pockets for my passangers. I never even thought of using one for a cooler, but with the insulated bags you sure could. So easy to wash out the sticky mess some trash causes.

Date of experience: September 13, 2022
Missouri
1 review
0 helpful votes
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CARCAN! Great gifts for any occasion!
September 13, 2022

$10 bucks! For a super usefull gift for all your driver's in your family, or easu gift for Christmas exchanges for work or friends. AND thats just for using it in your car, but there is so many other places it can be used. We camp, it come real handy hanging right out side camper or tent or motorhome to keep your area tidy. I have one in my kitchen hanging on door knob to catch peels, or produce, egg shells etc to take to the compost pile. And clean up is so easy!. How about a dorm room. Ive used it hanging from belt loop on jeans to pick up trash on walks. AND ITS WATERPROOF! Ive used it as an emergency cooler for those last minute get togethers. It holds easily 6 cans or water bottles with ice. Throw in some sandwiches and some snacks and with the velcro on top to keep it closed, it keeps things cold and easy to carry. Then just dump out water and ice put trash back in and easy peasy clean up. I love my CarCans! So versatile, i don't know why everyone doesn't have one!

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
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Best of its kind by far
September 3, 2022

I really like my CarCan. It is so spacious. Takes me weeks to fill up. I also like that it is labeled CarCan in fluorescent green in a band around the top to discourage smash-and-grab bandits from thinking it's a purse. Waterproof, too, so soda cans with a little liquid left in them are no match for it, and you can rinse the bag out in the sink to keep it clean. Best bag of its kind I've ever owned. Keeps my car tidy. I recommend this product wholeheartedly! I've owned and used it for more than a year.

Date of experience: September 2, 2022
Louisiana
1 review
1 helpful vote
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Greatest ever!
September 2, 2022

Love this! It keeps my truck neat. I have it strapped to the passenger seat, so easy to just drop trash in! Love that it's waterproof too! Have had mine for 2 years and it's still like new! Highly recommend.

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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THESE ARE VERY GOOD AND THEY ARE LEAK PROOF. I WOULD LIKE THE NEW YUPGRADED ONE THAT STAYS OPEN PLEASE. WHEN I GET MY NEW ONE I WILL POST A PHOTO OF IT ON FACEBOOK WITH MY NEW CAR,

Date of experience: August 27, 2022
Virginia
1 review
0 helpful votes
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Fantastic!
August 26, 2022

I bought one for every car I own. Just love how easy they are to attach to my seat allowing a convenient place for trash out of the way. I HIGHLY recommend the CarCan! Best ever!

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
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Bought 6
August 24, 2022

So versatile. Bought for my mom and sisters, my husband and myself. Love the organization, the mesh pockets are great for stashing something while getting out of the car or reorganizing for the beach/picnic/hike. Especially great in the third row for hockey snack wrappers on game days.

Date of experience: August 23, 2022
Illinois
1 review
0 helpful votes
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Excellent product!
August 22, 2022

Purchased last year, one for me, one for a gift. We absolutely love these. No more throwing trash on floor till I get somewhere. Love the easy clean up.

Date of experience: August 21, 2022
Minnesota
1 review
1 helpful vote
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Back seat issues
August 22, 2022

Update: I kept the Carcan and it actually works very well in my small Prius. It velcros shut and because of that it stores well any place in my car.

In cars with limited clearance in the back seat, it makes the back seat feel even more cramped. I am returning mine.

Order #*******
Thank you for your purchase
E-mail I received:
Hi joan, Welcome to the CarCan family.
We Promise you will love your CarCan.
You should receive your package within 10-17 business days. The shipping takes a bit of time but that's how we keep the cost down.
Please share the CarCan and help us save the environment one car at a time.

Date of experience: August 21, 2022
Indiana
1 review
0 helpful votes
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I purchased my Carcan last year and it is the perfect addition to my car. No more trash ending up on the floor in the back of my car. I attached it to the back of my passenger seat and can reach it easily from the driver's seat when I need it. It folds up easily if not in use and is easily washed if a spill occurs on the inside.

Date of experience: August 19, 2022
New Jersey
2 reviews
0 helpful votes
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Great product
August 17, 2022

I few months ago I purchased 2 car cans, 1 i use for my umbrella, its perfect when its wet and the other i use for garbage. I recently took a day trip, filled one with ice and 2 bottles of water, no regrets, they are the great addition to my car and dont take up much room.

Date of experience: August 16, 2022

From the business

We are an online store specializing in accessories for automobiles. Our operations began in 2016 with the CarCan and we also have a whole new range of products in the pipeline and have been serving very happy customers in Canada, USA, Europe and Australia. We are on Facebook and you can also contact us at [email protected] for 24-hour support.


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