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CaratLane Reviews Summary
CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 7th among Diamond sites.
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I wanted to buy gifts for my wife and daughter for their birthdays but was not sure about buying jewellery but thanks to Mr. Rabindra from caratlane who bought all my shortlisted products to my home and help me buy perfect gifts with his expert advice understanding our taste and budget. Kudos to caratlane for managing such great home delivery services and special thanks to Ravindra.
Very convenient that too at very reasonable price … though it was third attempt from CaratLane to fulfil my request but at last it become worthy …. Ravinder from CaratLane was very professional and nice guy…overall it was very nice experience to have jewellery in cart at home to select best one physically…. Surely will go again in future.
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
Radha from caratlane was very helpful in choosing my earrings and necklace set, exceeding customer expectations.
Thank you!
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
Love this product. Prompt service. Polite behaviour
Explained policy
Love doorstep service. In gold.
Thanks
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Mr. Syed was on dot with my selected designs for home trial! It was very smooth and delightful experience! I selected my design and finished the purchase in 5 minutes! The entire experience was excellent and very easy! I'd like to thank Mr. Syed for the extreme professional service and selection help! Kudos to caratlane!
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Living away from India for many years now, I've always had difficulty in finding jewellery with real diamonds.
Especially during this pandemic, after losing my fav nose pins, I kept searching for reliable stores to buy a replacement.
Luckily my friend suggested I check Caratlane's website.
The first thing that attracted me was their partnership *******@tanishqjewellery
So I didn't hesitate to place an order.
Prices are very reasonable and guess what - free international shipping!
Only took couple of weeks to receive my delivery. Very impressed with their product and service.
Now looking forward to buying more of their stunning pieces.
Thank you Caratlane
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
I like the product. Sales person Mr. Rajender was so cooperative. Every thing was excellent...
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
He is very good guy. He met the expectation and satisfied me for the product. Approach for my comming requirement also.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Excellent explanation of product. Excellent service and faster delivery.
Best try at home. Good nature of executive. Thank you very much.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I bought baby Ganesha bracelet and it's awesome Saqib And team has been great help with my purchase.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Excellent service. Easy to purchase, great customer support, and fast delivery. Best prices and service... thanks guys
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Seeing the situation I was a little sceptical on calling the executive from Caratlane but the team is fully trained and professional when it comes to making the customer comfortable. Mr. Rabindra put us in so much ease that we forgot we were not at home. Kudos to the team and Caratlane.
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
I ordered a very cute piece for my daughter's birthday and had some trouble with the website and the lovvely customer service, mr. Sadiq was so kind to help me in a very timely manner and was so kind to communicate in time. My issue was resolved and I was able to order in time... Thank you!
That's such a lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
Impression of size of Product on the app is quite a bit inaccurate. Was taken aback with the actual
Size of the tourmaline pendant I received as against how to t looked on the app. Similarly the band was a bit too thin for what I imagined I'd get.
Hey! We are so sorry you feel this way, we will definitely pass on your feedback to our concern team and ensure to be more accurate on our website, we look forward to serve you with a better experience in the coming future.
He is very helpful and co operative. He assisted very well and patiently. It was a great experience! Thank you
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
It was really nice buying a ring today made me so happy so please do buy for unique collections of rings nd chains here Thank u
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
You guys are doing such a wonderful job to satisfy the customer and provide the best support to your customers. Try silver jewelry on 925silverjaipur
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
CaratLane has good products but when it comes to delivery of your order they are very very poor at being transparent of when and where your shipment is and customer service is even more disturbing! They do not answer your query! And their phone number doesn't work! I would for sure not trust them! And would not recommend them.
Hi Prakhya. We are extremely sorry for any inconvenience caused to you from our end. We will surely work on your given feedback and ensure this doesn't repeat in the coming future. Please share your registered contact details/order number at [email protected] and we'll get back to you shortly with regards to your issue.
Mr. Ravinder Mehto had come to my house under "try at home" and he is very polite and gentle. He deals in a very good manner. I recommend him as a good sales man. We all are really satisfied with him.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I bought an engagement ring for my Fiancé from Caratelane, and it came out to be absolutely gorgeous. She loved the product and I would like to thank Caratlane's costumer service team for timely response on any of my queries and Shailendra who managed my order and delivered it on time.
That's such a lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.
From the business
CaratLane A Tanishq Partnership - Choose From 5400+ Gold & Diamond Jewellery Designs? 100% Certified? Lifetime Exchange? COD? Free Shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.