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CapWholesalers Reviews Summary
CapWholesalers has a rating of 3.6 stars from 81 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CapWholesalers most frequently mention and customer service. CapWholesalers ranks 19th among Wholesale Clothing sites.
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I have ordered caps on 2 separated occasions. Very good quality, pricing and fast delivery. No problems at all. Will definitely be ordering more in the future.
I order from this company I just got my order in 4 Days Wow. The. Quality was Great and the price
Was Great too. And the Customer Services was Great too. Keep up the great work.
PS. Thank you Regina and the staff members
First time using CapWholesalers. Super fast delivery. Placed order on late Friday afternoon, package was at my pickup location that following Tuesday afternoon. Kathleen communicated with me via email, phone, and even sent follow up emails and left VM for me. Will definitely order again! Overall, very good experience.
I ordered $500 worth of 'performance material' hats with the intention of 3 larger immediate follow up orders. The hats arrived and after a single light use, it was discolored. This was odd, so I ran a follow up test by running it under pure water, and letting it dry over night. The picture below shows the discoloration from WATER after it was fully dried. When I asked how we could resolve this issue Joelle told me to find another hat supplier. Apparently it's unreasonable to expect a hat to not be discolored by pure water. Disappointed in the deceptive product description, but much more so in the customer service.
We had an issue regarding hats that were the wrong size (though labelled correctly, they were a Youth Large, not an Adult Large, hence the simple mess-up). This company assessed our issue and we resolved it within 3 days of them becoming aware of the problem. They were friendly and forthright, especially Regina who was my contact person. We will definitely order form them in the future.
I like to buy stuff from amazon prime... shipping, ease of purchase yada yada yada. Having said that, I was extremely happy with the level of customer service from a woman named Vivian. She was knowledgeable about the product, shipping times, and had very nice conversation with her. On top of this, I ordered my hats on Monday and received my order on Wednesday! Great overall experience and I would reccomend CapWholesalers to anyone looking to buy hats online.
I hand paint baseball caps, sneakers and tote bags and need a reliable company from which to purchase such items and I've found that in CapWholesalers. I've placed 3 orders so far and each one went smoothly and the items I ordered were excellent quality. There was a slight glitch in my last order but Regina was quick to respond and took care of it without a complaint. She was a delight to deal with as is Vivianna. I will definitely continue ordering from CapWholesalers in the not to distant future.
Very responsive and helpful. Hats came through good and any questions i had along the way they accomodated promptly.
Worked out great, quick response in email, quick delivery and great quality. Totally satisfied! I was concerned at first because I hadn't been emailed a tracking number so I emailed them and I was taking care of so quickly it was amazing. They got back to me telling me that my tracking number was such and such and that my package would actually be delivered by the end of the day it was astonishing because I had just placed the order a few days prior. I am already thinking about placing my next order with caps wholesalers next time I might even have them do some customization instead of just buying the caps blank. I'm also interested in checking out their other products now because the prices were so great compared to other websites.
This is my first time ordering from this company so I was a bit afraid. I must say I am HIGHLY IMPRESSED! The quality of the hats are the best I've ever seen and the fit is so comfortable! My order was shipped quickly and correctly. I will definately be a long term customer!
I have recently became an avid customer... just completed my fourth order with them... Viviana B. Was awesome... she was incredibly helpful and very knowledgeable! Thanks for everything!
I have just placed my second order from Capwholesalers and from my first experience I can say I was very happy with my Internet experience and also associates on the telephone. I will definitely continue to use their service.
I ordered a couple of hats and one of them was slightly off center. The bill looked crooked when I put it on. I emailed them and Ragina handled it very quickly. She had me email over a couple pictures showing the issue and the next day she shipped out a new hat free of charge. I will definitely be ordering more hats for my company! Thank you Ragina!
Very happy with my first of many purchases with CapWholesalers. Prices were very good (I looked around for bulk pricing before ordering). They have a great assortment of hats. I received my items within 3 days of ordering. Customer service was amazing when I had a question. Very happy
Called customer service with a few questions I had about the product I was interested in. Got professional answers and placed the order by phone. Received my order within 5 days and the product is excellent quality, Will use them again in the future.
This company is great to work with. They have great customer service. I will keep using them for all my hat orders. I suggest checking out this site
Ordering was a breeze. Everything arrived well packaged and sooner than expected. The caps were a big hit and I look forward to reordering soon!
Had a situation from a past order and they came through even going above and beyond what I expected. So understanding. Thank you, I will be a returning customer. Steve
I have ordered several times from this company and was very happy with the service. I had my order faster than any other on line company. But the customer service on my last order WENT ABOVE AND BEYOND anything I have experienced with any other company. I had a computer glitch and could not complete my order on my first try. I received an E-mail from Cap Wholesalers immediately asking if I needed any help. This e-mail was sent after normal business hours. Then I received several personal emails from the company helping me and then letting me know that they received my order. It came directly from a named person who not only wished me a great day but gave me her direct e-mail in case I had any questions. I have a small business and order my caps/visors on line and I have NEVER had this level of personal attention!
We really love using this company. The company turn around tie is amazing and their products are great and affordable.
From the business
That's right... wholesale hats with the ease of retail.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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