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CanvasChamp

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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South Carolina
1 review
0 helpful votes
Follow Janet N.
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Just right!
January 5, 2023

High quality and beautiful! The canvases are exactly what I wanted. I will definitely ordering again.

Date of experience: January 5, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi Janet,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Nebraska
3 reviews
0 helpful votes
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Pleased With My Order
January 5, 2023

My order arrived in a timely manner. I was very pleased with the picture quality and framework. One frame however was not square & defective. I hope I will be contacted for this situation to be corrected.

Date of experience: January 4, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi John,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Massachusetts
1 review
0 helpful votes
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High quality product
January 5, 2023

The canvas prints came out great, and made perfect gifts

Date of experience: January 4, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi Alexandra,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Florida
1 review
0 helpful votes
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Poor service
January 5, 2023

Ordered Christmas gifts on December 2nd. Expected delivery date of December 14th. Actual delivery date of December 22nd, a day after leaving for Christmas with family. Have not yet seen the items, so I can't judge the quality, but it seems that the promised delivery date was fictitious, given solely to gain my business. I wouldn't recommend based on the fictitious delivery date.

Date of experience: January 4, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi Joe,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the tracking number at [email protected] to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

New York
1 review
0 helpful votes
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Excellent Quality Print
January 4, 2023

Great clarity and color to the print medium used: metallic.
It was shipped in a careful way also. The stickie mounts I did not trust.
I framed the print instead.

Date of experience: January 4, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi Charles,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.

Thank you again.

Regards,
Canvas Champ.

South Carolina
1 review
1 helpful vote
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Unrecognizable
January 4, 2023

The image and the finish that came back was so different from what I submitted it was indeed unrecognizable. Never use these guys again and probably never see a refund.

Date of experience: January 4, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hey Bary,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Florida
2 reviews
0 helpful votes
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Wonderful
January 2, 2023

I was looking to gift some of our family with a precious portrait of our baby for Christmas. I stumbled upon CanvasChamp and I am glad I did! For the price and quality, it was definitely worth it. I got the canvasses just in time and let's just say they loved them! 10/10 recommend and I will be purchasing again in the future.

Date of experience: January 1, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hi Nicole

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

New York
1 review
1 helpful vote
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I spent over $400 with this company and made two purchases. The first order arrived damaged and I called immediately because time was of essence. I was told to send an email and provide pictures. I did just that! Then I was told to send a video because they claimed they didn't see damage. I did that! Didn't hear back for a few days so I called again. They said they responded. That they did! They said they didn't see any damage after I sent pics and video. Meanwhile it was very clear the face of the person in the canvas was damaged!.I then sent pics of the proof and the damaged Pic to that same email. No response so I called again. Then I received an email from them stating that I need to stop sending emails! I called again and my tone at this point told them I was pissed! Shortly after I received an email from them talking about how they value their customers and now I can get a replacement so I called and was told the canvas would be mailed with the second order. Ummm that order arrived and there was no picture! At this point it's already been over a month since I placed my order.
So I called once again. I said that since they say calls are recorded they should be able to find the person who told me the picture would be sent out with my second order. There was no apology no accommodation and I'm promised the canvas would be sent.
It took over 6 weeks to receive my canvas!
I WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I HAVE SPREAD THE WORD TO FRIENDS AND FAMILY TO NOT PURCHASE ANYTHING FROM THIS COMPANY!

Date of experience: December 31, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Cynthia,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Canada
1 review
0 helpful votes
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My order is supposed to arrive at Dec 27th but I'm still not received the shipment nor any further notices.

Date of experience: December 30, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Jake,

First, we sincerely apologize for the delay in delivery. Please be aware that once the package is handed over to the FedEx team, we do not have control over the movement of the shipment. Please connect with us for more information, and we assure you that you'll get a proper answer to your queries. Kindly connect with me directly at [email protected] and will do the needful.

Kind regards,
Canvas Champ

Alabama
1 review
0 helpful votes
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Well Pleased
January 13, 2023

I ordered two canvas prints for my son and his family. This was his first experience with Canvas Champ, and they were all very pleased with the beauty, quality, and the packaging of the prints. Canvas Champ just gained new customers for their future print needs.

Date of experience: December 28, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Roy,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Louisiana
1 review
0 helpful votes
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Quality work
December 29, 2022

I ordered two canvas prints from pictures I had in my phone and they turned out beautiful. They edited one of the photos exactly how I wanted it.

Date of experience: December 28, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Valerie,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Arkansas
2 reviews
0 helpful votes
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Better than I Expected
December 29, 2022

Quality print comparable to one I paid four times as much from another vendor! Not just a canvas stretched on a frame, but backed with a sturdy support backing. It was a fabulous deal! Such a great deal, I ordered another for my daughter.

Date of experience: December 28, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Sheila,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Illinois
1 review
0 helpful votes
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Mother
May 27, 2023

I had a photo of my Mother put on canvas (11X14). It came out fantastic the colors was bright and clear. I would recommend it to anyone. Ether the meatal prints, acrylic prints, or the canvas prints along with any of the other products they offer.

Date of experience: December 27, 2022
North Carolina
1 review
0 helpful votes
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This makes the 4th thing I've ordered from CanvasChamp, and every single one has looked amazing, and it's always been a great experience!

Date of experience: December 27, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Jed,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Minnesota
2 reviews
0 helpful votes
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As in the past my order arrived very quickly and in good shape; the quality of both my wall clock and the jigsaw puzzle are impeccable. I highly recommend Canvas Champ!

Date of experience: December 27, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Joyce,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Tennessee
1 review
0 helpful votes
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My canvases were wonderful!
December 30, 2022

I ordered around 40 4x6 canvases, some made from photos of pictures 50 years old. One was even an old polaroid. They are came out better than the originals and each had a hanger on the back. A pleasant surprise! They arrived at least a week before I expected them and were very securely packaged. I am very pleased with my order and this is a real review!

Date of experience: December 27, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Robin,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Tennessee
2 reviews
1 helpful vote
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My first purchase of a metal print came with white smudges in the foreground. Not acceptable.
The photo I submitted was a 6,000 x 4,000 jpg from my Nikon Z5. It was tack sharp.
They remade the metal print. This time, it was not as sharp as the original metal print. It was unacceptable.
I gave up on CanvasChamp.

Date of experience: December 27, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Gary,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Georgia
1 review
0 helpful votes
Follow Michele W.
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These folks made a beautiful product at a reasonable price. The acrylic block with picture, sitting on the matching base is a unique gift with flair. When I was concerned about my order possibly not arriving in time for Christmas, I contacted Customer Service and they were able to get tracking on the shipment even tho I was having problems getting info. It took just a few hours for them to return my email and put my mind at ease. I wish all vendors were this helpful!

Date of experience: December 25, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Michele,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Wisconsin
1 review
0 helpful votes
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Such a toss up
December 25, 2022

I ordered a canvas print and a custom rubiks cube. While I got the canvas print way before the estimated deviled date, I never got my rubiks cube. Customer service stopped responding. I had to go out and find a new present because they cheated me out of the one I ordered.
They also asked for proof I never got my ru it's cube. Not sure how I am supposed to show them something I never received. Will never order from them again.

Date of experience: December 22, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Andrea,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details to us at [email protected] to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Colorado
1 review
0 helpful votes
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Wonderful work
December 21, 2022

This is the third time we have had a canvases made. Their work is great, easy to use website, great customer service.

Date of experience: December 21, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Marcene,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ