CafePressReviews 648

Seller on the site since 2010. No emails for since july 2011, out of the blue get one last month saying I'm currently inactive and they've taken their fee. WHY is there a fee for inactive users, you're getting your (huge) fee for your overpriced poor quality goods with my art on it already, why do you care I'm not logging in? The piddly sales I've apparently made in 6 years were all taken as fees. I didn't even know I had sales. No notices on TOS changes or warnings you're going inactive. Don't open a shop with them, there are so many better options.

I first opened a shop with Cafepress when they first started this site many years ago. Now, they are scamming shopkeepers by giving them less than what they are supposed to get for profit.

Watch every sale you make and see if the profit is less than what it is supposed to be. It looks like they have been scamming shopkeepers for a while. I noticed my profits were 50% less. I called and asked what is going on. They said that it is a technical error. However, they never fixed the error months later. My account still shows 50% less profit.

They also said that this technical error happened before, which made me more suspicious that they are still having this so-called error months later and they have not fixing it.

So, I researched online and found out that other shopkeepers are experiencing the same thing. So, I closed my shop.

BEWARE!

Don's use cafe press. I had ordered a gift on November 17th. I paid for express shipping which was too expensive, AND i had to tack on an extra ten days for international shipping. None the less, I have contacted Cafe press multiple times about my order, every time I call they tell me things I already know. My order still has not arrived and it has been almost 3 months. Such a waste of time and money. I want mine back!

I am a professional commercial artist who sold his designs through CafePress and my experience appears to be typical for many people who made the same mistake. Allow me to cut to the chase: documents in my possession prove that nearly $7,000.00 worth of merchandise with my deigns were sold through CafePress between 2006 - 2008... yet I never received a nickel of the royalties contractually due me My attempts at contacting management were stonewalled: I was placed on hold indefinitely, transferred endlessly and then disconnected multiple times. It's now time to call an attorney. Do yourself a favor: avoid this company and tell your colleagues about it.

On 12/14/2016 I order a couple of customized items (travel mug, mug,.) as a Christmas gift for my family overseas. I even paid extra for shipping to arrive on Dec 23,2016. The email confirmation stated that the order was placed and I'd recieve another email once the items shipped. However, after Tracking my order on 12/21, curious, why I haven't recieved another email. I learned that the status of my order was canceled!... So I sent an email requesting an explanation on what happened. Was suppose to get a reply within 48 hours... Haven't heard back.
I am very disappointed and will not order from this site again!

I ordered one cup on December 13th. They promised to have it delivered to me by the 23rd as it was a christmas present. I even paid extra money for shipping to make it happen. I emailed and called them after the item was not shipped in timely manner. All emails were guaranteed to be replied to within 48 hrs. 2 weeks later I have yet to receive a reply. They assured me over the phone that the item would be "processed, shipped, and delivered by december 23rd." So I elected not to cancel the order as I trusted them. Big mistake. I finally received notification that my item had been sent on December 22nd with an estimated delivery date for december 29th. This company is a bunch of liers and cheats. I would never recommend them nor will I ever be doing business with them again. This business should not exist. Try zazzle instead

These people are a disgrace. Money taken, order not delivered and never replied to an email. The site is a blackhole and the matter has been reported to my bank as fraud transaction to try and recover my money. Beware!

CafePress uses individual "store" sellers to drive traffic to their own merchandise.

We started a store in CafePress.com to sell T-shirt designs during the Thanksgiving and Christmas season. CafePress instructed us to start our own "store" within their website so we could get a commission from each sale. We spent a considerable amount of time placing our artwork on the t-shirt models, coffee cups, clocks, etc. We promoted each item heavily on Facebook, and other social media.

Everything seemed to work for a few days until the company blocked the purchase links for each item in our "store." Our customers were unable to purchase our items because the links were down. Customers could then be redirected to CafePress's home page where buyers could purchase CafePress items (that gave us no commission). In other words, our networking brought customers to CafePress's website, but our customers weren't able to buy our products, so we were unable to collect a commission.

CafePress is using designers to drive traffic to their website but will disable the sale links in individual designer's "store" at any time without notice or valid excuse. This forces customers to search CafePress website and perhaps buy something else directly from CafePress.

I have contacted CafePress several times in order to resolve this problem but they haven't responded in anyway whatsoever.