CafePressReviews 648

I ordered a gift from Cafepress on Nov 29th, I still haven't received my product yet, its now being over 2 weeks since I purchased it. I paid extra for express delivery to have it delivered on time, and it still has not been delivered on time. I would advise not to buy from this company, I have been back and fourth with Customer service about my order, Customer service take time to reply back so if you want a quick response from this company I would advise to ring them not wait for an email which takes days for them to respond back. I will not be using this service again and I will not be recommending this to any of my family or friends. Absolute Disgrace over two weeks and still no sign of my purchase.

Everyone was so nice when i complained that the Photo Guinea Pig Blanket i purchased as a Christmas gift had a streak through it.
They said; "Keep it and we'll send a replacement".
They sent me another one, but it was defective too, with only three white borders instead of Four. I'll givie them to the homeless - but it's embarrassing giving them inferior products.

I spent two hours pulling together art work and learning how their online configurator worked so I could put some art work on a stainless steel travel mug and the next day that sent me an e-mail stating they could not do the mug because I used a picture of a car (a picture of my son's personal car that was going down the road and obviously not a manufacturers picture because the car was modified) and that is proprietary as it belongs to the manufacturer of the car. This was one travel mug for personal use by the car owner. Anyone in there right mind would know that his is OK to do. Another thing the did, and they stated in the e-mail that the did it, is that they locked up my art work so I could not have access to it... so now I have to start all over somewhere else. They have no business locking up MY WORK... what a bunch of jerks! If they are going to be super zealous then they should list all the things they are SCARED to do before you even start and I emphasize SCARED as opposed to realistically being illegal. These people owe me for 2 hours of my life back!

I use CafePress, both as a customer and as a seller. For sellers, it is a great way to make some extra cash selling your designs and concepts, and it is fun to share our creativity with the world! As a buyer, there are so many unique items and designs available, on so many products! There are occasional quality issues, but their customer service has always been great, and whenever there has been an issue with an item, they are quick to send out a replacement at their expense. I highly recommend!

I used the option of Amazon pay on CafePress, and it didn't give me the option to review my shipping address... which I realized right as I hit the submit button. Reviewing the order, it had an old address that I no longer lived at.
Next day I called customer service to change the address but it had already shipped. They put in a new order with correct address at no charge!
They do need to fix the ability to check address with Amazon pay though.

I have been using Cafe Press since my son's 2nd birthday! (He will be 7 in Dec.) He loves choosing a new birthday shirt and REALLY? COME ON GUYS... you can't find unique and personalized clothing like this by walking into stores so I am HAPPY to pay extra for shipping! I will keep ordering for him until he tells me to stop and I have slso ordered some of the marvel t-shirts too and love them
I hope more people who have had good experiences with this company take 5 min to write a good review.
I have NEVER had anything lost in the mail and I always try to order early in case there is a priblem with the delivery time process. After the packages go out it is out of Cafe Press's control and it seems like they have taken care of many customers out of the cost of their own money!
Thank you CAFE PRESS for offering cool and unique items for that special person in my life!

I ordered a hoodie and received a crewneck by mistake, but I also ordered the wrong size. Not only did CafePress send the jumper in the right size, at no cost to me, but they waived the shipping fee and let us keep the crewneck as a gesture of goodwill. And... delivery was within days of ordering in both cases. Very happy with the product and delighted with the customer service!

The high shipping costs are terrible wait for coupons before you order, otherwise i haven't had any problems except for the cost of shipping being so high.

Found a t-shirt I liked on CafePress & ordered it. Chose the least-expensive option for shipping. When I got to payment page, I assumed the option I chose was in place, & didn't find out til following page that it was a higher shipping charge that was applied. Received an e-mail order confirmation from CafePress. Could not go back on the site to change this, but since I'd chosen AmazonPayments for payment, I contacted it about this, the following day. The day following day after that, I get an e-mail from CafePress staing that my order has shipped.
Suffice to say that I cannot & do not recommend CafePress as a site to do any business at. Stay away from it. There are other places to get whatever CafePress sells, leave it alone.