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CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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The product was as described and higher quality than what I was finding at the big box stores. It was delivered quickly and was exactly what I needed.
Item arrived just as described and on time.
First time shopping here but will be back.
The hinge is identical but the connector between halves is too short. I didn't see the size I wanted when I checked later.
I recently purchased a hinge from CabinetParts.com, expecting the quality and service to be as advertised. Unfortunately, I received a defective hinge that was not functional. Additionally, the part did not appear to be new; it showed signs of wear and possibly looked refurbished.
Upon discovering the defect, I promptly contacted their customer service to request a return or exchange. Despite providing detailed information and photos of the defective product, my request for a return was refused. I made several attempts to resolve the issue, including sending all details they requested, but each time I was met with a firm refusal. This experience has been incredibly frustrating and disappointing, especially considering the time and effort I invested in trying to resolve the matter amicably.
As a customer, I expect to receive products that meet quality standards. Unfortunately, CabinetParts.com did not meet these expectations, and I am left with a defective hinge that I cannot use.
I hope this review serves as a caution to others considering purchasing from this company. Please be aware of their return policy and be prepared for potential challenges if you receive a defective or possibly refurbished product.
Placed a small order of Blum hinges for some custom cabinets I made for my home. I also ordered the template jig for perfect hole placement. Parts came sooner than expected and cabinets are already in use.
Very satisfied customer!
Great choices and ease of shopping - have purchased before and have recommended to others
Got my order in very quickly. Also placed a follow up for more hinges and received then in a couple days. I was able to complete my project on time
I recently bought screws for my project. These were the perfect size for the glides I Also purchased from CabinetParts.com.
Got the parts I needed in a timely manner. No hassle, good prices, fast service.
The size of door track I needed wasn't in stock in any big box stores so I was happy to find they had it here. The price and shipping time were both very reasonable as well
Building a 7-Drawer dresser for my new granddaughter using Blum Motion slides. Excellent choice.
This was my first time ordering and everything I ordered arrived quicker than estimated and without any issues! Very happy with the service!
Cabinet Parts makes it easy to navigate the thousands of door hinge choices with their "Hinge Tool". Would never have been able to make the right selection at a major hardware/ supply store. Plus, they make sure you have ALL the right parts (screws, etc.) to make the installation a breeze.
Replacing my lazy suzanne turning part was as simple as one, two, three. Thank you for having this available to all of us "DIY's". My cabinet works like brand new, however, I am going to be very careful not to load that shelf with too many heavy cans. It cannot take the weight. Moderation with these is the key.
I purchased the Knape & Vogt John Sterling Dual Track 82 Series Standards and Brackets.
Very high quality, reasonably priced and very fast shipping. I am very pleased with my purchase
Item is a replacement part for my existing hinges, had to drill new holes which I was aware of prior to purchase. They fit perfectly!
Ordered several hinges to replace worn out ones in my kitchen; they were a simple 10 minute swap!
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
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