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BYCouturier

4.5

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BYCouturier Reviews Summary

BYCouturier has a rating of 4.5 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BYCouturier most frequently mention wedding dress, customer service and custom size. BYCouturier ranks 18th among Wedding Dresses sites.

service
11
value
11
shipping
11
returns
10
quality
11

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Poland
10 reviews
2 helpful votes
Follow zaya g.
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I ordered a custom tailored dress for my uncles wedding as I've had no luck with my size on other websites however millybridal not only double checked my measurements beforehand and my dress arrived quickly and looked exactly like the picture and fit perfectly. I also got multiple updates on shipping and delivery which I really appreciated. So so happy!

Date of experience: April 15, 2024
Texas
1 review
1 helpful vote
Follow Zelig G.
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I recently ordered a bridal dress. The shipping was on time. However the product is so poorly done, very untidy. The quality of the material is very cheap. The stitching and cutting is so bad, i never expected it to be this bad.
Please do not get fooled with the prices, I would strongly recommend not to order any dresses from this dealer. Once they get their money. They do not care about anything. They bluntly replied that they would not refund and did not bother to respond after that.

+1
Date of experience: December 20, 2019
California
1 review
0 helpful votes
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Stunning gown
November 13, 2019

Thank you so much it arrived on time. My gown is very stunning i got lots complements i feel beautiful yesterday. This is lifelong memories Thank you very much. Here's my wedding gown
I cut my head this picture for privacy. Thank you so much. Glad that I purchased here.

Date of experience: November 13, 2019
California
1 review
3 helpful votes
Follow Rapanari A.
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I purchased a dress for my friend wedding. I received my order in a timely fashion, but I have some questions as I had a lot of tulle layers. I gave four stars, because the customer service helped me to solve the matter promptly.

Date of experience: July 18, 2019
California
1 review
0 helpful votes
Follow Christenseno A.
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Expectations met!
July 12, 2019

I was nervous about shopping from online retailer for my wedding dress and bridesmaid gowns but I decided to take the risk. Fortunately I am happy I did. I loved the dress. Fast shipping was great. The package was very good. Quality of dress was wonderful. Thanks

Date of experience: July 11, 2019
Singapore
1 review
2 helpful votes
Follow Annabellae S.
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After searching the internet for my dream wedding dress I found exactly what I was looking for. The price seemed ridiculously cheap, but the quality is superb and beautifully made... even better than the pictures, I would recommend this company to anybody.

Date of experience: July 9, 2019
KR
1 review
1 helpful vote
Follow Beckyard R.
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Bycouturier is a comprehensive website with so much selection to offer. You pick the dress you want in the style and the color you want it to be. You can save yourself the headache and the wasted time looking for something that you may end up not wearing.

Date of experience: July 7, 2019
Japan
1 review
0 helpful votes
Follow Abbottca C.
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I got a great experience. I ordered my dress and veils from this site and they all appeared exactly as on the picture. Satisfied my needs and needed no alterations. Thanks!

Date of experience: July 5, 2019
Hong Kong
1 review
0 helpful votes
Follow Shawntanl S.
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I'd recommend this website to brides. The veil I ordered was white to match the dress. Great place to buy dresses! Thanks so much! The quality is amazing.

Date of experience: July 4, 2019
Hong Kong
1 review
0 helpful votes
Follow Mcroberter T.
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I appreciate their excellent experience. There were some errors in dress, but customer service was fantastic to work with, quality of work and product was fabulous.

Date of experience: June 27, 2019
Japan
1 review
1 helpful vote
Follow Temitayoc S.
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My mother loved the dress I purchased for her. She received the dress and it was more than beautiful. Time, Quality and color was perfect. Will refer friends and use again!

Date of experience: June 27, 2019
California
1 review
1 helpful vote
Follow Vazquezy G.
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Efficient Refund
June 27, 2019

I ordered a wedding dress from bycouturier despite the negative reviews about the return policy. I was a little nervous when the dress didn't fit me right. I received the dress within three weeks and it didn't fit. I immediately contacted them and decided to send dress back. Because I realized I need to try dresses on rather than order online. After they received dress and the refund is in my bank account. I have to say they are very efficient.

Date of experience: June 27, 2019
Texas
1 review
1 helpful vote
Follow Marianaro N.
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I really appreciate bycouturier customer service. They responded immediately to my questions and helped me solve my solutions. I was surprised by the quality of the dress I received. Very happy experience!

Date of experience: June 26, 2019
Hong Kong
1 review
0 helpful votes
Follow Mariama B.
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Happy shopping
June 26, 2019

Bought a veil and a dress from this site. Delivery times didn't bother me. Really good products at a fraction of the price. They tailor everything and it usually fits true to your customized size. I absolutely would recommend this company to anyone.

Date of experience: June 25, 2019
California
1 review
1 helpful vote
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One stop shop
June 21, 2019

I've purchased my gown, bridesmaid dresses, shoes, veil, dash belt and so far. I'm still planning to purchase mother of dress and jewelry. I'm so glad to recommend this shop for bride!

Date of experience: June 20, 2019
Colorado
2 reviews
4 helpful votes
Follow Lisa A.
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This company is a complete scam! My dress came and was hideous. Nothing like the pictures on the website. They swindled me completely and I wish I wouldn't have purchased here. Just got to David's bridal. They wouldn't refund me at all and are complete scam artists! The ship time was crazy long and they never even sent me confirmation of my purchase. The dress smelled horrible and one sleeve was shorter than the other. Completely repulsive!

Date of experience: June 19, 2019
Finland
1 review
0 helpful votes
Follow Imelda J.
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The gown i ordered is exactly as it looks in the pics, it is beautiful! I ordered a UK size 10 and arrived super fast, the fabrics used make the dress feel very high quality although the purchase price was very low in comparison. If you are thinking about booking any item from this site, I would highly recommend it.

Date of experience: June 18, 2019
Germany
1 review
0 helpful votes
Follow Kenfloreo N.
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I have ordered a gown and a pair of shoes, along with accessories for my wedding, everyting wa delivered faster than I expected and the quality is great, I was very pleased with all of it.

Date of experience: June 17, 2019
Germany
1 review
0 helpful votes
Follow hayakawa l.
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I have ordered 2 dresses from bycouturier. Both times I had an amazing experience. The dresses were beautiful, fit perfectly, and arrived very fast! Very impressed with the work!

Date of experience: June 17, 2019
Singapore
1 review
3 helpful votes
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Princess Perfect
June 17, 2019

It took me weeks to find the perfect wedding gown. I loved the dress! It fit perfect & was beautiful. Very nice company and quick delivery. Will buy again!

Date of experience: June 16, 2019

From the business

ByCouturier is clothier in London, UK that offers bridal dresses, bridesmaid dresses, evening dresses, and other formal gowns. The company is headquartered in Wood Green with an office in London and a joint office/fulfillment center in Wal-Mart. Here is the branch of address.
Bycouturier is an Ecommerce site devoted to bringing clothes, accessories and home decors that best fit your own personal style, for all your casual fashion needs.