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Buyee

2.7

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Buyee Reviews Summary

Buyee has a rating of 2.7 stars from 320 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyee most frequently mention shipping fees, credit card and next day. Buyee ranks 15th among Mail Forwarding sites.

service
81
value
79
shipping
81
returns
61
quality
72

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Hong Kong
1 review
0 helpful votes
Follow Sylvian S.
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Dream comes true
July 19, 2020

So happy to grab an unused Laserdisc of Hiroshima Mon Amour at Yahoo! Japan Auction. I've seen one in a local shop 30 years ago but I couldn't afford it at that time.

It's not my first time to use Buyee's service and I am very satisfied with their service. Sometimes, you can get discount coupons from their website but it really depends on your luck.

Date of experience: July 18, 2020
Hong Kong
1 review
0 helpful votes
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Hassle free
July 19, 2020

Hassle free, top notch services, looks nowhere if you are buying Japanese vinyls, open tapes, CD, Hifi!

Date of experience: July 18, 2020
Pakistan
1 review
0 helpful votes
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Best online site
July 17, 2020

Buyee is one of the best online site for shopping i am happy using buyee, buyee site are safe online site i want to be continues shopping with beyee.

Date of experience: July 16, 2020
NL
1 review
0 helpful votes
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I have used Buyvee in connection with Yahoo Japan. It is not cheap but it is reliable service and they quickly respond.

Date of experience: July 16, 2020
Singapore
1 review
0 helpful votes
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Buyee Is Great
July 17, 2020

I have been using Buyee for many years and their service is reliable and consistent. It's a great way to ship items from Japan if you live overseas!

Date of experience: July 16, 2020
Spain
1 review
0 helpful votes
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I found over ther a lot of items, hard to find in Europe... so that´s the reason to shop there. All my purchases had been positive, and I hope to be the same in the future.

Date of experience: July 16, 2020
TW
1 review
0 helpful votes
Follow Dai K.
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I have been using Buyee as a proxy buying service for all things Japanese since 2017. They've been really great and is always the first service I recommend to friends. Of the few times when I needed customer service, they have shown dedication and been very accommodating (I had previously requested things like reducing the packaging size and material before shipping).

Date of experience: July 16, 2020
Washington
1 review
11 helpful votes
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Buyee is TERRIBLE. They charge you initially a fee and you think you've paid all your fees... then when you purchase the item and it shows up at BUYEE... it's extortion time!
You then have to pay like 10x the amount for the item to BUYEE to ship the item... or you can pay them to throw away the item. Awful experience

Date of experience: July 13, 2020
North Carolina
1 review
0 helpful votes
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I've used buyee every time I look to purchase something from Mercari. Their fees are very upfront and aren't hidden compared to other proxies i've used, so there are no hidden surprises to pay for later! I've yet to have a bad experience when using buyee to purchase things from Mercari!

Date of experience: July 10, 2020
Spain
1 review
0 helpful votes
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Perfect service!
July 11, 2020

Overall very positive service and great customer service. Perfect to find out of print K-pop albums and photocards.

Date of experience: July 10, 2020
France
1 review
0 helpful votes
Follow James C.
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Buying at MERCARI with buyee is much better than at Yahoo auctions. Because no more internal shipping costs in Japan frome the seller to BUYEE. It is also a "buy it now" process, but sometimes some orders cannot succesfully process. I bought many different things, like MICKEY puppet or old retrogaming games. Promotions are good but not steady yet.

Date of experience: July 10, 2020
France
1 review
0 helpful votes
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You can buy easily and follow your purchase all along the process. They have a good client service to help in need and some promotions and coupons are really useful. The delievery is fast according to the one you choose even with all the problems actually. The only problem was that there is a lot of fees to pay with your purchase (buyye fee, plan of shipping, commissons). I was very happy of my purchsase so i'm preparing the next one already!^^

Date of experience: July 9, 2020
Indonesia
1 review
0 helpful votes
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The fees are more expensive and the item I bought took ages for it to come but other than that it's an ok website to use. I recommend for people who want to buy stuff from Japan.

Date of experience: July 7, 2020
Singapore
1 review
4 helpful votes
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I have been using Buyee for a while and enjoy buying items from Mercari via Buyee. All is good except Buyee customer service is very bad and the worst I have ever encountered. I would say Buyee has no customer service or service recovery at all.

Everything is customer fault and end up I have to pay the unnecessary 1,500 yen for the extra protection that I NEVER choose. If I don't pay, I will not have the items shipped home. From there on, any new purchase I just ship 1 item at a time to avoid such system fault and pay unnecessary money.

I would have given Buyee 5 stars but the customer service just pull all down. Maybe Mercari can consider to have another partnership or agent for oversea customers to choose. Hopefully this will drive Buyee to has a proper customer service.

Date of experience: July 5, 2020
KR
1 review
0 helpful votes
Follow Heonkyu L.
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Various products are arranged in a comfortable arrangement. The latest products are being updated quickly. Quick delivery and quick response in case of a problem.

Date of experience: July 2, 2020
Germany
1 review
0 helpful votes
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Great in all categories! Shipping, Layout, Stock an presentation are excellent! Except some service fees are too high!

Date of experience: July 2, 2020
Hong Kong
1 review
0 helpful votes
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I have used Buyee on a few occasions now and haven't experienced any issues. Cheapest and easiest way to buy from Japan

Date of experience: July 2, 2020
South Africa
1 review
0 helpful votes
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I make use of 4 different online companies that does proxy bidding on items from Yahoo auctions Japan.
Buyee has by far the best quality photos when searching for an specific item and easiest website to navigate.
They also give you an acceptable amount of shipping options though most of the options are quite expensive.
I have come across some packages that were incorrectly weighed. These packages always weighed less than the estimated weight and would mostly occur when it's on the cusp of determining the shipping methods to favor the faster more expensive options. I have been making use of their service since 2014 and have completed over 100 transactions with them.

Date of experience: July 2, 2020
TW
1 review
0 helpful votes
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Generally is good
July 4, 2020

It is very convenient to use buyee. Specially it list all the cost in detail, handling, delivery, etc.

Date of experience: July 2, 2020
Hong Kong
1 review
1 helpful vote
Follow Thong N.
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Its good!
I can buy some goods I need but can not findout in my country.
Please consider and replace nilon bag which you packing goods.
Your CS is fast and helpful. They're always nice and make an effort to solve any questions/issues I have.

Date of experience: July 2, 2020