BuyBackWorldReviews 214

Within a 3 minute time frame I was notified that my device passed inspection and payment would be processed, 3 minutes later I was notified that my device failed inspection and was offered a $1. I declined the $1, now the device is being shipped back to me.

What a waste of my time and packaging materials and USPS services.

Never again!

Horrible experience. Should be zero stars. I was originally quoted $177 for my fully functional, no scratches or cracks iPhone XR 128gb device. They sent me an email saying the phone I sent them was an iPhone 6 and offered me only $10. I rejected that offer and they sent me that wrong phone (iPhone 6) back. After complaining and providing the IMEI number, they located the phone I sent them but changed the offer to $80 (because of a Defective Digitizer / touchscreen). There was nothing wrong with the phone when I sent it in. Touchscreen worked. I rejected that offer, returned the iPhone 6 they had claimed I sent them, and am waiting for my original phone to be returned. Shady business practices. I won't be doing business with them again and recommend you think twice before sending them your device.

I had previously purchased two new Motorola cell phones to be used by my senior parents. The cell phones were never used so I decided to sell them to BuyBackWorld. Both phones were in their original boxes. I had self-declared the phones to be boxed, in near new condition. My first problem with BuyBackWorld came when a small padded envelope was sent to me for use in returning the phones. That envelope could only accommodate one of my boxed phones. After several email exchanges, a box was sent to me for my use. At this point I should have known better to not use this service, but I went ahead and sent the phones in.
The phones were received and evaluated. BuyBackWorld informed me that the phones displayed "light wear" and that their initial price offer to me was being reduced. The phones were brand new and had never been used. Moreover, the phones were encased in Spigen cases and the glass screen still had the factory applied thin film plastic sheet protector. It was impossible for the phones to have "light wear". I rejected BuyBackWorld's reduced offer. My phones were then returned to me in a thin plastic unpadded envelope. The boxes for the phones were damaged due to the lack of any padding or protection. Of course I am sure that BuyBackWorld could have cared less.
My takeaway from this experience is that BuyBackWorld has an incompetent workforce and utilizes a sleazy operating plan.

Total waste of time. Graphics card. I requested a shipping kit on 12/13/2021. Waited a month for it never to arrive. I contacted them and they sent a new one. Had to email them in every step of the way to see what is going on with it. Price went from 92$ to 40$ because "Dirty". It wasn't dirty at all. Less than 1/2 the price that was quoted to me. Only a 3 dollar can of duster is needed to fix any sort of dust that could possibly be a problem. Choose another company if you are reading this.

I recently purchased an iPhone 11 Pro Max but did not want to use my iPhone XS max as a trade in because my wireless provider was not offering fair market value and capped the value at a much lesser amount than what BuyBackWorld was offering. The process was easy and user friendly. I submitted what I was trying to sell, received a quote, mailed out my iPhone and in less than a week the exact quoted amount was deposited in my PayPal account. Very happy with the process and will use BuyBackWorld on all future transactions. I will also recommend to others who are interested in selling their mobile devices.