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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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Love it. It is everything I thought it would be. Will come in handy for all my needs.
Shipping was fast and easy. Product came on time and in one piece.
Quick service not at all first shipment never arrived had to call to get it shipped
Love coming to the store to see the new bikes.
Staff is great.
Good shopping experience.
Still looking for a few parts. Might not be in stock at this time.
Would have been nice to have a coupon for all the upgrades In the past.
Other than that your website works well.
Your customer service has always been very helpful.
All them Parts showed up quickly and they all fit perfectly. And very easy to install
Got this primarily for my 9 year old, though both my 12 year old and 6 year olds love it too. Plus it is able to zip me around the yard very easily (I'm 6'7", 220 lbs). I look ridiculous but hey its fun.
I ended up buying this after purchasing and returning 2 different Razor MX350s, one had a bad battery and the other the motor failed in a week. This was obviously way more expensive but so far its worked flawlessly, the battery charges super fast, and the kids (and I) love it. Overall I'm happy with it and the fact that if I do have any problems I will be able to get support direct from Burromax.
Bike was easy to put together. The hard part is waiting for it to charge before riding. Quick shipping and these things are powerful.
I have owned two of their bikes and will probably buy from them again in the future!
Easy to order. Quick delivery. Fixed our issue. We love the Burromax we have had for years and wasn't sure this new battery would solve our problem. But it did!
Very easy-to-use. The grandkids love them.
The 250 motor gets hot very fast with 60lb 9 year old. Do not take on even the slightest hill. The 350 is awesome our 9 & 13 year old grandsons love this one. Might start looking for a bigger one for me.
Just received the bike and so far it appears to a great product. After fully charging, I rode 11.2 miles around my neighborhood and still had 23.9 volts, 33% charge left. And I weigh 205 pounds.
Nice folks. Helpful. Friendly. Got me what I needed when I needed it.
This is a great product, kids enjoy riding it its our second one and we love it. Thank you
My son absolutely loves this bike! It handles great with enough power to do anything we throw at it. Looking to purchase one for myself as well. Received in a very timely manner came with a 3/4 charged battery as no one I think would wanna wait to at least try it out once it shows up ;) Thanks for this amazing bike!
Still working on bike and not sure yet how it will work
Love our bikes! They are fun for everyone in the family. From the adults to the children!
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally


We apologize for the inconvenience you are facing. Please give us a call at 800-742-1189 so we can help you out with your concerns.