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Burromax

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,299 reviews

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New Mexico
2 reviews
0 helpful votes
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Spare Parts Order was a success!
September 13, 2024

Talked to a Burromax rep. On the phone today. Great customer service! I purchased a new 1600 for my son last week, and unfortunately this morning the bike fell on our driveway and the brake lever snapped the left grip got damaged.

Date of experience: September 3, 2024
Kansas
1 review
0 helpful votes
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Satisfied customer
September 12, 2024

This is great product. My kids are enjoying theirs and I'm enjoying my 1600

Date of experience: September 1, 2024
Connecticut
1 review
0 helpful votes
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Shopping
September 12, 2024

Shopping and checkout were a breeze. Videos and photos on the site were very helpful in decision making for our purchase

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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A as I wrote on my order notes, Amazon ships the same part for free. The same price for the part.

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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More than met my expectations!
August 29, 2024

This thing is awesome! So happy this is the route I went after doing some research. I bought this for my 4 yr old for his birthday. He can't get enough of it. He gets a huge smile on his face each time he rides and it's perfect for him to really learn on. His feet are just shy of the ground right now, but I've got the training wheels on until he's tall enough.

The bike has enough power to still move right along with both of us (~200lbs) on it in the high setting. The banana seat is perfect for me to tag along on his adventures. It seems very quality made and the suspension makes it a comfortable ride.

I'm gonna need a bigger one for myself soon I'm thinking. Would recommend to anyone seeking a good laugh and fun little toy for their kids. You can't beat it for the price.

Date of experience: August 19, 2024
Missouri
1 review
0 helpful votes
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Great customer service
August 28, 2024

Called about a shipping issue I had since I accidently pushed the wrong button on the site. They answered first ring and issue fixed in about 2 seconds. The bike is awesome. Only a few allen bolts and it's all done. Took about 15 min.

Date of experience: August 17, 2024
Arizona
1 review
0 helpful votes
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Easy
August 27, 2024

Easy web site to follow and description of produce was very good.

Date of experience: August 16, 2024
Massachusetts
1 review
0 helpful votes
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Website was helpful, especially given the Affirm financing option.

Date of experience: August 16, 2024
Texas
1 review
0 helpful votes
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Mine shipped with missing pieces
August 20, 2024

I am waiting on Burromax's team to call me back, as my bike was shipped without the necessary bolt for the rear shock. Note that you will need some type of bike stand/motor mount to get the bike hanging off of the ground in order to assemble it. Plan for a couple hours of assembly time.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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New chain
August 15, 2024

Great experience. Thanks so much for the support. Might need to upgrade both bikes. Do you do a swap?

Date of experience: August 5, 2024
Iowa
1 review
0 helpful votes
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Fast shipping
August 13, 2024

Shipping was more than the part... but overall I'm glad they had it in stock

Date of experience: August 3, 2024
Vermont
1 review
0 helpful votes
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The shipping was very quick as well as the assembly. I had a ton of fun putting it together with my Dad and it is just an amazing bike to ride right out of the box.

Date of experience: August 1, 2024
Ohio
1 review
0 helpful votes
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Assembly was Easy
August 11, 2024

I purchased (2) of the TT1000R Bikes and assembled both of them within an hour. Everything Fit and was machined properly. Both myself and Guests have ridden the Bikes and were impressed with the power and comfort.

Date of experience: August 1, 2024
North Dakota
1 review
0 helpful votes
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Prompt customer service
August 4, 2024

Reached out to customer service and was responded to quickly with resolve to questions.

Date of experience: July 24, 2024
Michigan
2 reviews
0 helpful votes
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Excellent bike!
July 28, 2024

Perfect size with a lot of power. This bike has a lot of quality parts and features with a clean design. Easily fits into my suv when I lay the seats down and is comfortable to ride.

Date of experience: July 17, 2024
Canada
1 review
0 helpful votes
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Fast service
July 26, 2024

My product shipped quickly and arrived in perfect condition.

Date of experience: July 16, 2024
Indiana
1 review
0 helpful votes
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New charger for lithium battery
July 22, 2024

During winter months, charger was misplaced. Kids are ready to ride, so placed an order and within a week the new charger was sitting at our doorstep.

Date of experience: July 12, 2024
Virginia
1 review
0 helpful votes
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Quick shipping and receiving
July 21, 2024

Wonderful experience quick shipping wonderful product hh

Date of experience: July 11, 2024
Missouri
1 review
0 helpful votes
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Great service
July 18, 2024

So far everything has went smoothly. Great support. I hope I get all the correct parts I ordered.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Assembly
July 5, 2024

Took longer than 30 mins to assemble. Maybe if I was a mechanic.

Date of experience: June 25, 2024