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Burromax

4.7

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company does not typically respond to reviews

Instant Feedback

1,305 reviews

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Illinois
1 review
0 helpful votes
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Battery cover
September 7, 2023

Very good customer servic. I called to speak with the parts department. He was helpful and sent me the link I needed. Thank you.

Date of experience: September 6, 2023
New Hampshire
1 review
0 helpful votes
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Great
September 5, 2023

I mean its great but i just wish it can get the stuff faster

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Great customer service
August 31, 2023

Very attentive and kept us up to date with every stage of our order! Will definitely shop again!

Date of experience: August 31, 2023
Florida
1 review
0 helpful votes
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So happy with my purchase
August 31, 2023

Quick and easy checkout. Bikes arrived in 4 days. Shipping box was slightly damaged but i give credit to how the bikes are packed up as nothing was damaged

Date of experience: August 31, 2023
Wisconsin
1 review
0 helpful votes
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Outstanding
August 30, 2023

Online ordering was easy, products arrived quickly and were exactly what we ordered.

Date of experience: August 30, 2023
South Dakota
1 review
0 helpful votes
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Extremely inexpensive entertainment
August 30, 2023

Ordered it,two days it showed up 1/2 he were riding it. Love it!

Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
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Keys rarely work - won't turn - have to fight with it for five minutes

Date of experience: August 28, 2023
Indiana
1 review
0 helpful votes
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Fast shipping
August 28, 2023

Good prices and just as described and fast shipping

Date of experience: August 28, 2023
Kansas
1 review
0 helpful votes
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GREAT SERVICE
August 28, 2023

VERY HELPFUL WHEN I ORDERED MY NEW CHARGER, I WAS NOT ON HOLD FOR VERY LONG AT WHEN I CALLED THEM VERY FAST WITH HELPING ME.

Date of experience: August 28, 2023
North Dakota
1 review
0 helpful votes
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It was easy to find what I was looking for. Thanks

Date of experience: August 27, 2023
Massachusetts
1 review
0 helpful votes
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750 burro
August 27, 2023

Bike came with a chiseled out piece where handle bar lower bracket was/ had to retread the hole as it was crushed/ other than that bike runs great/delivery was prompt/ maybe better quality checks before item gets shipped

Date of experience: August 27, 2023
Georgia
1 review
0 helpful votes
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Pleased Overall
August 24, 2023

I like the fact that almost any part on their bikes are replaceable. My only complaint is the wiring from the controller to the associated connectors. For instance, the on/off switch wiring from the controller is very thin gauge and uses a tiny spade connector to the switch. This connector easily corrodes and there is not much additional wire to make an easy repair. Need longer wiring in general for repairs.

Date of experience: August 24, 2023
New York
1 review
0 helpful votes
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I purchased the bikes for my kids a few years ago and didn't use much now that they started actually riding them had a motor go out a speed control and one of the chargers stopped working. The other is still in good working order.

Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Replace charger
August 18, 2023

Good and efficient. Reasonable price. Prompt delivery

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Simple Choice
August 17, 2023

Easy to navigate and read about the features. If my little enjoys it we will likely upgrade. Already looking to upgrade to lithium and larger motor.

Date of experience: August 17, 2023
New York
1 review
0 helpful votes
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Great company
September 9, 2023
Updated review

Great experience with the company great customer service.

Date of experience: August 10, 2023
Ken F. — Burromax Rep
over a year old

Please give us a call at 800-742-1189 so we can help you with your issue.


Easy and straight to the point
July 30, 2023
Previous review

Easy and straight to the point.

Date of experience: July 30, 2023
Indiana
1 review
0 helpful votes
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So far it's great!
August 9, 2023

My 94 year old uncle rides his Burromax Minibike TT250 around town, so of course my son wanted to buy one for himself. They are having a blast!

Date of experience: August 9, 2023
Utah
1 review
0 helpful votes
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Great bike
August 6, 2023

Great bike so much fun the whike family now wants one. I will be buying more Burromax products very well made, and fun to ride

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Very happy kiddo
August 4, 2023

Bike is exactly as outlined in product specs. Super happy kiddo, rides well, quality is good. Very happy with our purchase. Quick ship. My son saved his race payout money for a few months to get this bike. He will use it as we travel to various race tracks this year. Would buy it all over again! Extremely pleased.

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Easy and fast
August 3, 2023

Bike came in five days, very impressive, and it's a great bike, just what we hoped for.

Date of experience: August 3, 2023