Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Burromax

Burromax

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
See all photos
How would you rate Burromax?
grey stargrey stargrey stargrey stargrey star

Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

Instant Feedback

1,298 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

TT1600R
August 1, 2023

Easy Purchase fast shipping easy installation easy to install

Date of experience: August 1, 2023
California
1 review
0 helpful votes
Follow Gene W.
Unfollow Gene W.
Share Review
Report Review

Great bike
July 29, 2023

So far so good and it really rides nice it's a great scooter thank you very very much

Date of experience: July 28, 2023
Washington
1 review
0 helpful votes
Follow Myrissa E.
Unfollow Myrissa E.
Share Review
Report Review

Good
July 25, 2023

I tried to order this exact bike on Amazon and had a heck of a time. Your site was so much easier

Date of experience: July 25, 2023
Rhode Island
2 reviews
0 helpful votes
Follow RONNIE T.
Unfollow RONNIE T.
Share Review
Report Review

Site is very easy. Videos are very good. Just needed to pay attention for certain checks.

Date of experience: July 22, 2023
Washington
1 review
0 helpful votes
Follow Travis R.
Unfollow Travis R.
Share Review
Report Review

Fun
July 20, 2023

Feels great cruising around with the kids on their electric scooters. Plan to buy them the smaller Burromax bikes soon, as they are both pleading for them now. When you cruise around on these, everyone you pass does a 180 wondering what the heck it is, big-time eye-catcher. Some Karens get mad thinking you're riding a gas-powered dirt bike around on a sidewalk, to them I laugh and tell my kids to not be like that when they grow up.

Date of experience: July 20, 2023
Montana
1 review
0 helpful votes
Follow Greg A.
Unfollow Greg A.
Share Review
Report Review

No customer support
August 19, 2023

I emailed the company about my battery issue and have not gotten a response.

Burromax attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Ken F. Burromax Rep
over a year old

Please give us a call at 800-742-1189 so we can help you with your issue.

Illinois
1 review
0 helpful votes
Follow Caroline K.
Unfollow Caroline K.
Share Review
Report Review

Awesome
July 19, 2023

This bike is perfect for my motorcycle loving 6 year old. It's built well, very sturdy parts. We tried the low speed and quickly moved to the high speed which is perfect for my 6 year old and not too fast for mom watching. Very happy with this purchase!

Date of experience: July 19, 2023
Maryland
1 review
0 helpful votes
Follow Tanya K.
Unfollow Tanya K.
Share Review
Report Review

Easy shopping experience
July 17, 2023

Everything was very easy and overall a good experience

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
Follow Scott Z.
Unfollow Scott Z.
Share Review
Report Review

Burrowmax bikes and service
July 15, 2023

Great products and fast service. Shipping was fast but expensive

Date of experience: July 15, 2023
Oregon
1 review
0 helpful votes
Follow Simon W.
Unfollow Simon W.
Share Review
Report Review

My experience has been great! They have everything you want in a electric mini bike here. Not only do they have great bikes, they have great customer service, and they have all the replacement parts you need on their website! I'm just amazing how this bike isn't more popular yet. There so much potential in all there bikes and the quality is really high for the prices they offer. I will be buying more from burromax!

Date of experience: July 14, 2023
Hawaii
1 review
0 helpful votes
Follow Dean Q.
Unfollow Dean Q.
Share Review
Report Review

Good customer support
August 13, 2023

Call from Ken cleared up any issues I had. Understand now why I haven't received brake assembly.

Date of experience: July 13, 2023
Alaska
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Wow
July 12, 2023

Awesome experience! Everything was easy and came as described!

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
Follow Jacob N.
Unfollow Jacob N.
Share Review
Report Review

Cool
July 11, 2023

Cool little bike for tikes. Great offering, thank you.

Date of experience: July 11, 2023
Washington
1 review
0 helpful votes
Follow Tyler H.
Unfollow Tyler H.
Share Review
Report Review

Disappointed
August 10, 2023

Used the 500w upgraded motor on my sons tt250r, which comes with a 250w motor stock, with little to no change in power or top speed. Even mentioned in description of motor a 50% increase in the tt250r when upgrading. Id say thats not accurate at all. Tires on the other hand showed up in great shape and seem to be working fine so far.

Burromax attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2023
Ken F. Burromax Rep
over a year old

Please give us a call at 800-742-1189 so we can help you with your issue.

South Dakota
2 reviews
0 helpful votes
Follow Brad M.
Unfollow Brad M.
Share Review
Report Review

TT1600R
July 9, 2023

Easy to order and fast shipping right to my doorstep.
Easy to assemble charge and enjoy.

Date of experience: July 9, 2023
Missouri
1 review
0 helpful votes
Follow Ryan U.
Unfollow Ryan U.
Share Review
Report Review

Great Customer Service!
July 5, 2023

Wonderful ordering experience! The charger worked great.

Date of experience: July 5, 2023
Georgia
1 review
0 helpful votes
Follow Shalon Y.
Unfollow Shalon Y.
Share Review
Report Review

Excellent all around!
July 5, 2023

Ordered this for my father in law who is clearly a big kid at heart! He absolutely loves it!

Ordered the product and it shipped the next day and we had it within 3 days! Excellent experience all around! If you're thinking about it make the purchase!

Date of experience: July 4, 2023
California
1 review
0 helpful votes
Follow Ronnie J.
Unfollow Ronnie J.
Share Review
Report Review

Burromax TT750r
July 3, 2023

Quick and easy will do it again thinking of 1600 my 9 yr old son is just loving his 750r. Torque is unreal lights is bright and built solid

Date of experience: July 3, 2023
California
1 review
0 helpful votes
Follow Dan B.
Unfollow Dan B.
Share Review
Report Review

Great experience
July 3, 2023

Very prompt, well organized web site, great follow up.

Date of experience: July 3, 2023
Georgia
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Shipping was great. Totally impressed with the minibikes. Build like a full-size dirt bike and not like other manufactures.

Date of experience: July 3, 2023