Bunches

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If you expect your flowers to be delivered on time or before a special occasion even if you order in advance don't bother using bunches. When I made a complaint that my mum's flowers arrived after her birthday their response was I could have opted for guaranteed delivery date. I was given the option of a delivery date, which I selected and paid for but there were no other options therefore one would assume this would be guaranteed. Better to use a local flower delivery company or interflora who use local florists. Thoroughly disappointing that my mum thought I had forgotten her birthday. I would not use bunches again, their flowers also were not amazing to compensate for the late delivery.

Can't access my account - ridiculous. Won't accept my log in details...goes round & round with code. Doesn't show my orders.On telephone contact, said I didn't use appropriate method for ordering!? I used the site. Terrible time waster.A shame - used in past, no problem.

I ordered a grande bouquet for a friend and this is what she received. Bunches advertise their 'grande' bouquet at approximately 20 stems. When I emailed to complain I was told they couldn't see how many stems there were, that there may be less flowers as some might be expensive, and that the bouquet might look different in a few days. You're having a laugh!

Don't touch them. My friend probably spent a lot of money on their flowers and they're rubbish. A few freesias and some roses. The roses are supposed to be in bud. Fully opened. Look horrible. Waste of money

I ordered flowers for my cousin's 80th birthday in good time for delivery. When I asked for confirmation of receipt I was told that Royal Mail had lost my order. A replacement order was subsequently sent out this time by courier which hopefully will arrive this time but the actual birthday has now passed and the element of surprise lost. I would definitely not recommend using this company. You might as well put budding flowers in a box and post them off yourself.

These 2 pics cost £74 with a courier delivery that was the post office and one had to be picked up... yes got a discount so cheaper, my partner's sister thought the red ones were a joke present...

Previously used and was happy for my mother of whom recommended them
Order no ******* and *******

My daughter in law received an amaryllis and eucalyptus " bouquet " today. I am horrified at the quality!

My wife received the flowers late Friday morning. An hour later I had contacted customer services with photo, of rotten blooms, recipient name and postcode. After denials that they couldn't [read, wouldn't] find a reference to the order and even suggested I had made it up (got it wrong) It has taken until Tuesday for them to acknowledge the poor quality of their product. But more importantly the "care" they boast about on their website, doesn't apply to flowers or customer services. A sort of half-apology today is not good enough. Covid is no longer any excuse I'm afraid.

I wouldn't put my trust in bunches for a special or important floral message, even when given ample opportunity to put things right; they chose the dispute avenue over an apology.

The flowers were ordered to me by my elderly mum (order placed by my stepdaughter). Delivered wilted and falling apart. Complained and got sent a replacement bouquet. Completely different and size wise worth £5 maybe £8 max. This time they were fresher but for one rose, one carnation, one other flower and some foliage hardly worth £25. As a receiver both times I was very disappointed!
The original bouquet was ordered cos it contained freesias- there were 3 x really wilted freesias in it and the replacement had non at all. Stay away from this company if you don't want to disappoint your loved one!

The freesia were delivered in time for mothers day. Lovely surprise. They were in bud and seemed fresh and well packaged. After two days they are in full bloom and I love them. Very extravagant for my daughter to buy me these I am very lucky.

The flowers look pretty on the website but when they arrive they are disappointing and half the size

I bought these for a friend 2 weeks ago and they are absolutely beautiful they look like they have just been bought

Ordered Florist's Choice Chic bunch of flowers but very sad bunch of predominately one colour - cheap looking yellow flowers more like a bunch you see in petrol station forecourt.

Very disappointed as for a friend's birthday. I think she was very disappointed too as she sent me a photo. Expected something more chic for the price £26. I dont think I will use Bunches again

Not good at all, never arrived on selected date & customer service is appalling. No humility or even a sorry just a "as long as it's there within 3 days" job. With lockdown I needed flowers for a sad occasion but it was ruined by Bunches customer service. Don't be fooled by the price there's a reason spend more & get better.

I received the Cheese Plant from my sister as a gift today and it was terribly packaged. Firstly, the box it arrived in was oversized and no labels outside to let the courier drivers know which way up it should be handled. Secondly, inside the box, the plant was lying down on it's side and not upright which caused most of the soil to fall out along with a few broken and torn off leaves. I've ordered many indoor plants in the past from various websites and have never ever received a plant in this state with poor packaging.

Received these as a birthday gift, what a total mishmash. Looks like a bunch of flowers from a garage. They have just put any old flowers together, no colour co-ordination or attention to detail. Red, peach, cerise and purple! I'm no florist, but I have put together better arrangements myself.
They look nothing like anything on their website.
Please don't waste your money at Bunches or that's what you will get, a hastily put together 'bunch' of left overs.