Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BulkBookstore

BulkBookstore

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BulkBookstore?
grey stargrey stargrey stargrey stargrey star

BulkBookstore Reviews Summary

Bulk Bookstore enjoys a strong reputation for its reliable service, excellent product quality, and customer satisfaction. Customers frequently commend the company for quick shipping, competitive pricing, and an easy ordering process, particularly for bulk purchases suited to educational needs. Many express gratitude for timely deliveries and the condition of the books received. However, while no significant negative trends emerge, a few reviews hint at occasional concerns regarding inventory management. Overall, the company effectively meets customer expectations, fostering loyalty among repeat buyers who appreciate the value and efficiency of their service.

This summary is generated by AI, based on text from customer reviews

service
9
value
10
shipping
9
returns
4
quality
9

Instant Feedback

4,557 reviews

We monitor reviews for authenticity

Karen Z.
0 reviews
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Online ordering was quick and easy!
January 26, 2016

Online ordering was quick and easy!

Date of experience: January 26, 2016
Tia X.
0 reviews
0 helpful votes
Follow Tia X.
Unfollow Tia X.
Share Review
Report Review

Mike is always so helpful and quick to help with anything we need!

Date of experience: January 26, 2016
Clair Y.
0 reviews
0 helpful votes
Follow Clair Y.
Unfollow Clair Y.
Share Review
Report Review

Due to the holidays and inclement weather, there was a little confusion with when my books would be delivered. Reagan was my customer service representative, and I very much enjoyed working with her. She was always patient and kind. If I need to order books in bulk again, I'm calling Reagan's ext. First. If I suggested this service to other librarians I would tell them that I was happy with y'all's service and to use Reagan. I wish everyone have as good customer service reps as y'all do.

Date of experience: January 26, 2016
Tina M.
0 reviews
0 helpful votes
Follow Tina M.
Unfollow Tina M.
Share Review
Report Review

...
January 25, 2016

Date of experience: January 25, 2016
sarah w.
0 reviews
0 helpful votes
Follow sarah w.
Unfollow sarah w.
Share Review
Report Review

N/a
January 24, 2016

N/a

Date of experience: January 23, 2016
Carol Z.
0 reviews
0 helpful votes
Follow Carol Z.
Unfollow Carol Z.
Share Review
Report Review

Good service, reasonable prices and timely follow thru

Date of experience: January 22, 2016
marnie P.
0 reviews
0 helpful votes
Follow marnie P.
Unfollow marnie P.
Share Review
Report Review

...
January 21, 2016

Date of experience: January 21, 2016
Joyce G.
0 reviews
0 helpful votes
Follow Joyce G.
Unfollow Joyce G.
Share Review
Report Review

Unable to comment per district policy
January 19, 2016

Unable to comment per district policy.

Date of experience: January 19, 2016
Shana R.
0 reviews
0 helpful votes
Follow Shana R.
Unfollow Shana R.
Share Review
Report Review

Thanks to Mike on the chat for your help!
January 12, 2016

Thanks to Mike on the chat for your help!

Date of experience: January 12, 2016
Fouad J.
0 reviews
0 helpful votes
Follow Fouad J.
Unfollow Fouad J.
Share Review
Report Review

Easy, great service
January 12, 2016

Easy, great service. Got us the books we wanted within the timeframe we needed it in.

Date of experience: January 12, 2016
Christina C.
0 reviews
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Share Review
Report Review

I appreciated the prompt, friendly, and professional communication. The prices were fantastic. The order arrived very quickly and in great condition.

Date of experience: January 11, 2016
Mia U.
0 reviews
0 helpful votes
Follow Mia U.
Unfollow Mia U.
Share Review
Report Review

Good
January 11, 2016

Good

Date of experience: January 11, 2016
Sam Y.
0 reviews
0 helpful votes
Follow Sam Y.
Unfollow Sam Y.
Share Review
Report Review

I was impressed with the customer service I received. They were able to get me a quote very quickly and called to offer some other options that I was not aware of. I am a classroom teacher and was trying to by books for my classes Christmas Presents. They were able to help me find the deal possible.

Date of experience: January 11, 2016
Abi V.
0 reviews
0 helpful votes
Follow Abi V.
Unfollow Abi V.
Share Review
Report Review

...
January 8, 2016

Date of experience: January 8, 2016
Jim S.
0 reviews
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

I was very pleased with the prompt delivery of my order.Part of it was back-ordered,delivery of that was also quite timely.Much better than my previous supplier.

Date of experience: January 7, 2016
Jane Z.
0 reviews
0 helpful votes
Follow Jane Z.
Unfollow Jane Z.
Share Review
Report Review

While working with our rep I found her to be very professional and always did a great job following up.

Date of experience: January 6, 2016
Alexis B.
0 reviews
0 helpful votes
Follow Alexis B.
Unfollow Alexis B.
Share Review
Report Review

The prices and free shipping are incredible, and the website and ordering experience are very easy to navigate! Great job!

Date of experience: January 4, 2016
Melinda N.
0 reviews
0 helpful votes
Follow Melinda N.
Unfollow Melinda N.
Share Review
Report Review

The customer service was great
January 4, 2016

The customer service was great. We have one defective book and it was replaced. Save the school a lot of money

Date of experience: January 4, 2016
Emily K.
0 reviews
0 helpful votes
Follow Emily K.
Unfollow Emily K.
Share Review
Report Review

We got great prices from bulkbookstore.com & were very happy with the books we received. My only complaint is that the books were shipped to my billing address instead of the shipping address I specified. This was inconvenient & not ideal, but not the end of the world. I would hope the company could correct this issue for future orders & customers.

Date of experience: January 4, 2016
Mandy A.
0 reviews
0 helpful votes
Follow Mandy A.
Unfollow Mandy A.
Share Review
Report Review

My experience with bulkbookstore.com was great!
January 2, 2016

My experience with bulkbookstore.com was great! I was buying on a limited budget for a specific high school chemistry course. The staff worked me to give me a price I could afford and giving all my students access to the text. Will definitely remember bulkbookstore.com in the future!

Date of experience: January 1, 2016