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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

Instant Feedback

53,525 reviews

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Kansas
1 review
0 helpful votes
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Could not make contact with the customer service
April 16, 2026
Updated review

Needed an answer to a question. No answer. Chat not helpful. I have an awards gift card that wont cover the whole amount and wanted to use two cards. I have placed the order and used one card.

Date of experience: April 6, 2026

Trusted service
August 20, 2025
Previous review

Always get my order within 3 weeks, with the tracking US Postal service.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Ok
April 16, 2026

I have been buying from this firm for several years and the product always comes reliably. No issues with the ordering process and the price is competitive which is vital to me.

Date of experience: April 6, 2026
Mississippi
1 review
0 helpful votes
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Pleased Repeat Customer
April 16, 2026
Updated review

All my experiences have been quick and easy. Correct and in date products, nothing out of date. 7 yrs running still all good.

Date of experience: April 5, 2026

Great
September 13, 2025
Previous review

Easy to order and shipped pretty fast.

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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The site is easy to use and always deliver well!
April 16, 2026
Updated review

Meds ordered always show up quickly and are in good condition. Thank you!

Date of experience: April 5, 2026

I always get my products timely and they are in good shape!
January 16, 2026
Previous review

I have never had a problem with them being delivered in good shape before and I have ordered here for several years now.

Date of experience: January 6, 2026
South Carolina
1 review
0 helpful votes
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Same quality products
April 16, 2026

Never had an issue. And if i did, customer service has helped very easily.

Date of experience: April 5, 2026
Pennsylvania
1 review
0 helpful votes
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We've ordered for the past several years. Our only disappointment was ordering a year's supply for 7 rescue dogs and receiving flea and tick meds that were close to their expiration date. Will only order in 6 month increments now.

Date of experience: April 5, 2026
Missouri
1 review
0 helpful votes
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Service
April 15, 2026

I have always been pleased with Budget Pet Care. Communication is very good. The representatives are knowledgeable and dependable.

Date of experience: September 5, 2025
Ohio
1 review
0 helpful votes
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Hard To Use
April 15, 2026

I don't like the presentation of products scrolling. Just list them according to product type. Why don't you offer a "buy again" based on previous order?

Date of experience: April 5, 2026
Delaware
1 review
0 helpful votes
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Easy
April 15, 2026

Very good and inexpensive plus great customer service

Date of experience: April 5, 2026
North Carolina
1 review
0 helpful votes
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Amazing website, with super price deals.
April 15, 2026
Updated review

Great website with a great selection of items for so many types of animals. Highly recommend them. Shipping and packaging is the best around.

Date of experience: April 5, 2026

Dogs multi parasite control
December 22, 2025
Previous review

Great website. Great prices. Great selection.

Date of experience: December 12, 2025
Minnesota
1 review
0 helpful votes
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Love the prices!
April 15, 2026
Updated review

I've always had an excellent experience with Budget Pet Care and the products that I have purchased. I have always bought the Bravecto and a heartworm preventative from them and I have never had any fleas or any heartworm issues with any of my dogs over the many years I've been using them.

Date of experience: April 5, 2026

Love the prices!
September 13, 2025
Previous review

Budget Pet Care has the best prices on my flea treatment and heartworm medicine, absolutely cheaper than my vet, and also cheaper than any other website I have found. Shipping does take a while, but it is still worth it!

Date of experience: September 3, 2025
Ohio
1 review
0 helpful votes
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Never received confirmation emails
April 15, 2026

This is the third time I bought here and my previous two times I haven't received any email with a tracking number. This time I would just expect a confirmation of my purchase

Date of experience: March 30, 2026
Florida
1 review
0 helpful votes
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Great price on pet medicine!
April 15, 2026

I have purchased multiple times and products are same as what I use to get at my vet for a fraction of the cost. The only downside would be calculating kilograms to lbs. Not a big deal for me

Date of experience: July 15, 2025
Ohio
1 review
0 helpful votes
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Amazing price & shipping speed
April 15, 2026
Updated review

I looked all over for bravecto for our dogs and finally came across this website and the price was half of what the big name stores/websites were. We had the product within a week of ordering. Thank you Budget Pet Care!

Date of experience: March 24, 2026

I paid over 50% less on this website compared to chewy.com
March 19, 2026
Previous review

I paid over 50% less on this website compared to chewy.com. Thank you so much!

Date of experience: March 8, 2026
Virginia
1 review
0 helpful votes
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Great buys for quality products
April 15, 2026

I am so happy to be informed of this website. I have saved hundreds of dollars with it's usage.

Date of experience: April 4, 2026
Florida
1 review
0 helpful votes
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Excellent Products & Prices
April 14, 2026
Updated review

Always have what I need for my pets in stock. Best part is that they have great prices. It can become expensive to keep up with our pets' meds. Thanks to Budget Pet Care for offering what we need at affordable prices.

Date of experience: April 4, 2026

Excellent Products
January 30, 2026
Previous review

I'm super happy with Budget Pet Care. They have the same products my vet sells but at a lower price and they always have coupons available for additional savings. Totally recommend!

Date of experience: January 20, 2026
Georgia
1 review
0 helpful votes
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My Review
April 14, 2026

I've always been given the best, competitive price and have been treated with courtesy each time I've contacted BudgetPetCare. Without hesitation, I give them my highest recommendation.

Date of experience: April 4, 2026
Florida
1 review
0 helpful votes
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Loyal customer
April 14, 2026
Updated review

Experience is always great, but the prices are extremely expensive! Would be nice to get a better discount for someone whose spent as much as I have

Date of experience: April 4, 2026

The best
November 25, 2025
Previous review

Love the discounts because the price is rather high, but with the discount it's PERFECT! THANK YOU

Date of experience: November 15, 2025
Texas
1 review
0 helpful votes
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No waiting to check with multiple vets
April 14, 2026
Updated review

I have several dogs with multiple vets. This site allows me to order their prevention meds without waiting for verification from them, saving me time (I'm a procrastinator).

Date of experience: April 4, 2026

Affordable
December 31, 2025
Previous review

It's easy to order meds and the prices are outstanding.

Date of experience: December 21, 2025
Illinois
1 review
0 helpful votes
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Had autoship set up, and I somehow ordered it also, so had 2 orders. Contacted customer service, and they took care of the problem and refunded promptly.

Date of experience: December 15, 2025