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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Always a great company to deal with I highly recommend
BPC allows me to give my animals the medicine they need rather than what I can price meal around for. For instance, just for 1 month of their flea medicine at the vet is over $70 USD, on this website, I can get 3 months for under $50USD. I thank you all so very much and I tell people about you guys as often as I can.
The big stores really rip you off. Both with human Rx and pet's pharmacy. This is a great find!
I purchased Bravecto for my cat and it was half the price of other pet sites.
Have always loved budgetpetcare - don't like the new shipping fee
Hate the increased price to pay for shipping - not an easy experience this time with getting my coupons and rewards applied.
Budget Pet Care has been a reliable source for 5 years now taking care of my pets care with great prices for flea and tick prevention.
Budget Pet Care is so dependable, and the prices are so much better than local vet prices. I have been using this business for years now and to date have always had good service. Thank you!
The order was taking a while to come so I called*******008 customer service. They were very thorough and polite and looked into why my order was taking so long they called me back and let me know that it would be here within that week. And it was delivered soon after.
Very reliable, best price around. I recommend them to everybody!
Fair prices, excellent products. I have recommended bpc and will continue to do so. Thank you
Its super easy to use. Living in the middle of nowhere its an easy way to keep medication in stock. I wish you still carried simpatico trio
I have yet to receive product, but shopping is easy and the chat option is quick, simple, and helpful. Hopefully everything arrives in good condition
Product boxes always arrive smashed and flattened. Improved packaging would be helpful. Other than that we very much appreciate the low prices an assistance we've received. Not sure of dates.
It would be nice if you were taken to the same page online that you were at previously. Instead it seems that it goes to the home page.
Easy to order what I wanted and much better pricing than local veterinarians.
I've ordered from them for several years and never had any problem. Prices are great and they are easy to deal with.
Easy to navigate website, good variety of products. Like the reminders and the 20% discounts. The only thing it's the long time it takes to receive the shipment and the additional $6.99 for tracking it.
Website is easy to navigate to find products and complete the transaction. Still have to see how the shipping is going and the quality of products. First time using BudgetPetcare.com was referred by a friend.
Always easy to deal with and always have had a good experience. Medications are a good deal.
I have used this site multiple times now and I have been very pleased with the products and prices.
No issues so far. My wife has ordered from here in the past (Budget Pet Care.com) and had a good experience. Shipped within time frame, paid sale & deal prices.
I realized after I placed the order, that I selected the wrong size prescription for my dog. I reached out and they were so accommodating. We corrected the issue and it was a seamless process.
I have multiple pups on the same thing and this has been such a life saver not requiring multiple prescriptions for the same thing and the ease of accesa to purchase it when needed.
I have been a member for a few years and the quality of product received for the price is incredible. Where I live, I would have to pay $360 for my pups meds and here its such a relief to get the same quality for half the price. This is truly a great and helpful place.
I can order my pets flea and tick medication from the comfort of my home and it comes right to my door same thing I would get from the vet
Handy reminders, secure payment options and easy transaction. Shipping takes awhile so I always order early. Thank you for saving me $ 👍
Really appreciate the service your provide. Products are exactly what we need for our furry friends!
Website is easy to navigate. Desired products always available. Delivery is fast! Been a customer for several years now and never disappointed!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

