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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So use to quick delivery with Amazon, that delivery of the product ordered took too long.
Not sure about the product Simparica TRIO. The box itself did not look the same as an actual box of the product I saw at my Vets office. Dog weight on box I received was not in Lbs as I ordered but listed in KG on the box I received. Also this Heartworm, flea and tick product should require a vets approval but they did not for my Vets info when I ordered. So, is this a knock off product, I'm not sure. The price was very good about 1/2 the price charged at my Vets Office.
My cat medication is not as costly. It is the same great product as my vet, but so much cheaper and delivery didn't take as long as expected
Very satisfied with previous experience product arrived on time and in excellent condition
Great prices; reasonably quick delivery. I avoid automatic recurrent orders because one cannot cancel online.
Good price and reasonable delivery time. Very satisfied with this company
Always great prices and quickly shipped to my home. Thank you.
This was the best price I could find and even had a promo going on. Totally worth it!
Long time customer... can't beat the prices! Same product as US only cheaper.
I like the site and the products available but shipping is slow.
Budget pet Care is a really good place to get your flea and tick and heartworm medicine I love it
This is a good site to order from I'm really happy with my previous order
Dont wan to talk. I dont have 50 words to give. Ever thing went smooth and had no problem, Dont ask questions that require 50 words and then maybe will respond better
Easy order, good prices, good service, repeat customer, keep up the good work.
Good service, competitive prices. Prompt delivery. Satisfied customer.
The item I regularly order was out of stock so I was inquiring for a date of restock and if I was able to be notified via wait list, etc... after sending numerous messages and chats, I never received a response.
I have been ordering medicine for my cats for over a year and always recommend Budget Pet Care to all my friends and family!
I've been buying each month for a year hassle free and a great value! Thank you burget pet care!
I've ordered a few times from this site. Reasonable prices compared to US-based vendors.
I've always had good service from Budget Pet Care and recommend it to everyone. The prices are the best and the service reliable.
It took a little while to receive shipment but if I plan ahead the pricing makes it worth it.
Its always been good, but I had to postpone auto shipping because I lost a dog and I had too many Meds hand.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

