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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,191 reviews

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New York
1 review
0 helpful votes
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Product delivery
August 24, 2025

So use to quick delivery with Amazon, that delivery of the product ordered took too long.

Date of experience: August 14, 2025
Texas
1 review
0 helpful votes
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Great service
August 24, 2025

Great service everytime I have shopped on here for many things.

Date of experience: August 14, 2025
Missouri
2 reviews
0 helpful votes
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The price was very good.
August 24, 2025

Not sure about the product Simparica TRIO. The box itself did not look the same as an actual box of the product I saw at my Vets office. Dog weight on box I received was not in Lbs as I ordered but listed in KG on the box I received. Also this Heartworm, flea and tick product should require a vets approval but they did not for my Vets info when I ordered. So, is this a knock off product, I'm not sure. The price was very good about 1/2 the price charged at my Vets Office.

Date of experience: August 14, 2025
Louisiana
1 review
0 helpful votes
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Great price
August 24, 2025
Updated review

My cat medication is not as costly. It is the same great product as my vet, but so much cheaper and delivery didn't take as long as expected

Date of experience: August 14, 2025

Quality product with excellent price
July 25, 2025
Previous review

Very satisfied with previous experience product arrived on time and in excellent condition

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Great Prices
August 24, 2025
Updated review

Great prices; reasonably quick delivery. I avoid automatic recurrent orders because one cannot cancel online.

Date of experience: August 14, 2025

Good price
August 8, 2025
Previous review

Good price and reasonable delivery time. Very satisfied with this company

Date of experience: July 28, 2025
Massachusetts
1 review
0 helpful votes
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Great experience
August 24, 2025

Always great prices and quickly shipped to my home. Thank you.

Date of experience: August 14, 2025
Michigan
1 review
0 helpful votes
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Good price and quick!
August 24, 2025

This was the best price I could find and even had a promo going on. Totally worth it!

Date of experience: August 14, 2025
Florida
1 review
0 helpful votes
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Great Service
August 24, 2025
Updated review

Long time customer... can't beat the prices! Same product as US only cheaper.

Date of experience: August 14, 2025

Awesome, saves money every time :)
March 3, 2025
Previous review

Awesome, saves money every time :)

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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The best
August 24, 2025

You have the most reasonable prices for prescriptions and I tell my fur baby moms about it

Date of experience: August 14, 2025
Ohio
3 reviews
3 helpful votes
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I like it
August 24, 2025

I like the site and the products available but shipping is slow.

Date of experience: August 14, 2025
Sweden
1 review
0 helpful votes
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Reliable delivery
August 24, 2025

Easy to find and order what you need. Great prices and delivery.

Date of experience: August 14, 2025
Arizona
1 review
0 helpful votes
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I really like budget pet care.com
August 24, 2025
Updated review

Budget pet Care is a really good place to get your flea and tick and heartworm medicine I love it

Date of experience: August 13, 2025

This is a good site to order from I'm really happy...
December 29, 2024
Previous review

This is a good site to order from I'm really happy with my previous order

Date of experience: December 19, 2024
Virginia
1 review
0 helpful votes
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Good
August 24, 2025
Updated review

Dont wan to talk. I dont have 50 words to give. Ever thing went smooth and had no problem, Dont ask questions that require 50 words and then maybe will respond better

Date of experience: August 13, 2025

All went great
May 15, 2025
Previous review

All went great

Date of experience: May 5, 2025
Virginia
1 review
0 helpful votes
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Good service and prices
August 24, 2025
Updated review

Easy order, good prices, good service, repeat customer, keep up the good work.

Date of experience: August 13, 2025

Good, efficient service
July 21, 2025
Previous review

Good service, competitive prices. Prompt delivery. Satisfied customer.

Date of experience: July 11, 2025
Wisconsin
1 review
0 helpful votes
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No reply from customer service
August 24, 2025

The item I regularly order was out of stock so I was inquiring for a date of restock and if I was able to be notified via wait list, etc... after sending numerous messages and chats, I never received a response.

Date of experience: August 4, 2025
Michigan
1 review
0 helpful votes
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Excellent products and values!
August 23, 2025
Updated review

I have been ordering medicine for my cats for over a year and always recommend Budget Pet Care to all my friends and family!

Date of experience: August 13, 2025

I've been buying each month for a year hassle free...
July 12, 2025
Previous review

I've been buying each month for a year hassle free and a great value! Thank you burget pet care!

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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I've ordered a few times from this site. Reasonable prices compared to US-based vendors.

Date of experience: August 13, 2025
Nevada
1 review
0 helpful votes
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Most affordable
August 23, 2025
Updated review

I've always had good service from Budget Pet Care and recommend it to everyone. The prices are the best and the service reliable.

Date of experience: August 13, 2025

Great pricing.
July 23, 2025
Previous review

It took a little while to receive shipment but if I plan ahead the pricing makes it worth it.

Date of experience: June 3, 2024
New Mexico
1 review
0 helpful votes
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Its always been good, but I had to postpone auto shipping because I lost a dog and I had too many Meds hand.

Date of experience: August 13, 2025
Ohio
1 review
0 helpful votes
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Great value!
August 23, 2025

Always great service great value. Great trust for quality,

Date of experience: August 13, 2025