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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,168 reviews

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Virginia
1 review
0 helpful votes
Follow Danielle P.
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I have been ordering from budget pet care for several years and have been extremely satisfied with their products. It may take a little longer to receive but that has even gotten better. The best thing to do is order ahead in advance so you don't run out. The discounts are amazing and customer service is outstanding. I would definitely recommend ordering from them. You will not be disappointed.

Date of experience: February 24, 2026

I have been highly satisfied with my orders through...
May 11, 2025
Previous review

I have been highly satisfied with my orders through budget pet care. I have shared this website with others and ensured them it was a legit site. My items come quicker now than when I first ordered years ago. Its affordable, great savings and does the job. I have not had any issues with using their products. My furry babies didn't have any issues. My experience has been phenomenal!

Date of experience: April 30, 2025
Oregon
1 review
0 helpful votes
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I Love Budget Pet Care
March 6, 2026
Updated review

Sometimes the site can be a bit difficult to use. Nothing too serious though. Ive been ordering for a few yrs now. All medicines seem to work and its the price

Date of experience: February 24, 2026

Happy
November 7, 2025
Previous review

Very happy.all my orders were easy and exactly what I ordered

Date of experience: April 15, 2025
Minnesota
1 review
0 helpful votes
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Easy website to order from ~ nobody beats their prices ~ have NEVER had an issue with an order ~ ships in a timely manner. I like that you get a CREDIT on your order that you can use on your following order. I couldn't be more pleased.

Date of experience: February 24, 2026

Easy website to navigate
March 12, 2025
Previous review

Easy website to navigate. Have purchased from Budget Pet Care in the past and will continue to use their services.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Slow delivery
March 6, 2026

Products are are great. Gonna try again though and I hope I get these items faster than the 3 weeks it b took the last time I ordered.

Date of experience: February 24, 2026
Virginia
1 review
0 helpful votes
Follow Joy E.
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I always got them in the same package and for some reason this month they decided to only send me the dog stuff now I'm paying an extra $52 to get the cat product sent to me. It doesn't make me very happy. Now I need to type 29 more characters.

Date of experience: February 24, 2026

Price changes
September 3, 2025
Previous review

I'm not happy with the rising cost and this last dose of Bravecto I bought for my pets- I noticed they were still itching from fleas, so I'm not even sure I should really give it a 4.
Then it said I owed $122 plus change but when I got ready to pay, they charge me $135 plus change? 😡😡😡😡😡

Date of experience: August 24, 2025
Washington
1 review
0 helpful votes
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Excellent products & Prices
March 6, 2026
Updated review

While shipping takes weeks to arrive, the product is packaged safely and as described. The delivery time is well worth the massive discount in costs for essential products.

Date of experience: August 1, 2025

Best Prices
February 21, 2026
Previous review

I was thrilled when the owner of the pet food store recommended budget care. While the orders do take longer to deliver as they are coming from out of the US. The price cannot be beat. Products are always delivered undamaged and exactly as described.

Date of experience: February 11, 2025
Connecticut
1 review
0 helpful votes
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This is my 4th purchase
March 6, 2026
Updated review

This is my 4th purchase so far I've have a good experience purchasing my dogs medications.

4 stars, packing could be better. My last package arrived crushed and exploded out of it's boxes inside the envelope it was packed in.

Date of experience: September 18, 2025

My 2nd purchase!
November 7, 2025
Previous review

Product is great, price is awesome!

Date of experience: October 27, 2025
Florida
1 review
0 helpful votes
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Website is easy to maneuver and I received the item I ordered promptly. I am a person that likes fast and easy, but I also like to look at the items you have for pets. I say keep up the good work.

Date of experience: February 18, 2025

Everything quick and to the point
March 25, 2025
Previous review

Everything quick and to the point. Very easy to follow.

Date of experience: March 15, 2025
Arizona
1 review
0 helpful votes
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Prices and Service
March 5, 2026
Updated review

Prices are very competitive, and service so far has been well above my expectations. I'm appreciative of that, get up the good work….

Date of experience: February 23, 2026

Well designed site…
July 9, 2025
Previous review

Well designed site…

Date of experience: June 29, 2025
Mississippi
1 review
0 helpful votes
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Best Prices and Service!
March 5, 2026
Updated review

I have used Budget Pet Care for my two dogs needs for many years. They have always fulfilled my needs for my two dogs. I am very thankful to have this website to help me provide my dogs needs!

Date of experience: February 23, 2026

Very happy to have this website to order my little...
June 7, 2025
Previous review

Very happy to have this website to order my little dog's needs!

Date of experience: May 28, 2025
Kansas
1 review
0 helpful votes
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Shipping
March 5, 2026

I shouldn't have to pay $6.99 for tracking my already pricey order. The shipping is extremely slow. Sometimes it takes 3-4 weeks to get it. Also have been placed in automatic shipment that I did not request. After several attempts finally was removed off auto ship. Mind you, that was after I received 1.5 yrs worth of medication.

Date of experience: February 23, 2026
New York
1 review
0 helpful votes
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Good Prices, Bad Communication
March 5, 2026

I have ordered heartworm meds from this website for several years. I pay for the tracking (add'l $6.99), and sometimes they send me tracking, other times they don't.

Date of experience: February 20, 2026
Kentucky
1 review
0 helpful votes
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Website issues
March 5, 2026
Updated review

For some reason the website was harder to use this time when placing an order, but I eventually was successful. A little frustrating.

Date of experience: February 23, 2026

Good shopping experience
May 15, 2025
Previous review

Good shopping experience.

Date of experience: May 5, 2025
BL
1 review
0 helpful votes
Follow Lona E.
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Great prices, good customer service.
March 5, 2026
Updated review

I have been ordering from BudgetPetCare for years. I have recommended them to family and friends and they too have had great customer service. Thank you.

Date of experience: February 22, 2026

Great prices, good customer service.
February 12, 2026
Previous review

Used to be able to subscribe, it was a great service. Unable to do that in my area, I miss the convenience.

Date of experience: February 2, 2026
Italy
1 review
0 helpful votes
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Good
March 4, 2026

La merce è arrivata correttamente e nei tempi previsti

Date of experience: February 22, 2026
Connecticut
1 review
0 helpful votes
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You are wonderful
March 3, 2026
Updated review

I just started with you a few months ago. I cannot really afford all the things that my dog needs but thanks to you, I can keep him healthy.

Date of experience: February 21, 2026

Greatexperience
August 21, 2025
Previous review

Great
Experience

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
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Easy pet supply ordering
March 3, 2026

Easy, affordable way to order and purchase. I use this site to get Revolution Plus. Order in advance of need, to account for shipping.

Date of experience: February 21, 2026
Florida
1 review
0 helpful votes
Follow Tiffany B.
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Real products at amazing prices
March 3, 2026
Updated review

I've been ordering from budget.com for many years. Never ever have had a problem with the product and or the delivery and if I ever needed customer service they're always very helpful.

Date of experience: February 20, 2026

I've been ordering from budget pet care for years
April 6, 2025
Previous review

I've been ordering from budget pet care for years. Never ever have I had an issue with an order or it arriving, great company.

Date of experience: March 27, 2025
Pennsylvania
1 review
0 helpful votes
Follow Janine Z.
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I hate the fact that your company and country of origins customs department totally annihilates the dog medicine en route, and makes me wonder how safe it is?

Date of experience: December 2, 2025

You never asked for our veterinarian info!
July 30, 2025
Previous review

You never asked for our veterinarian info!

Date of experience: July 20, 2025
Florida
1 review
0 helpful votes
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Pricing I Can Afford
March 2, 2026

I appreciate your affordable pricing so that I may ensure continued care for my pets. This makes the joy of having pets with peace of mind easier knowing they are protected.

Date of experience: February 20, 2026