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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,365 reviews

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Georgia
1 review
0 helpful votes
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They have to call you and actually talk to you over the phone before they will ship to the U.S.

Date of experience: August 16, 2025

Easy to find what I needed
July 26, 2025
Previous review

Easy to find what I needed. Very nice discounts.

Date of experience: July 16, 2025
Washington
2 reviews
0 helpful votes
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Apoquel
August 26, 2025
Updated review

I wasn't happy that it took almost a month to get the medication I needed for my dog. Hopefully the next order will get here in 5 to 7 days like the order is supposed to.

Date of experience: August 16, 2025

I wish you had a way to reorder items. Get place to...
February 5, 2025
Previous review

I wish you had a way to reorder items. Get place to get my Vicki her medications.

Date of experience: January 25, 2025
Florida
2 reviews
0 helpful votes
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Awesome deals
August 26, 2025
Updated review

Always great experience. It is more affordable and always comes mailed with non-issue

Date of experience: August 16, 2025

Quick easy and affordable
December 20, 2024
Previous review

Quick easy and affordable

Date of experience: December 10, 2024
North Carolina
1 review
0 helpful votes
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Quick, easy and affordable
August 26, 2025
Updated review

Great experience will use again! Great way to be able to afford everything your pet needs

Date of experience: August 16, 2025

Easy system
July 27, 2025
Previous review

Easy system

Date of experience: July 17, 2025
Texas
2 reviews
0 helpful votes
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Easy to order and great prices!
August 26, 2025
Updated review

Always a good experience. Fast shipping and good customer service.

Date of experience: August 16, 2025

Easy to order
May 25, 2025
Previous review

Easy to order. Great prices and great customer service!

Date of experience: May 15, 2025
Maryland
1 review
0 helpful votes
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Best pet rx
August 26, 2025

I have from Best Pet Care previously and they usually have the best prices on the items I purchase -- heartgard and nexgard.
And you don't need a rx from your vet. That in itself makes ordering a lot easier.

Date of experience: August 16, 2025
Michigan
1 review
0 helpful votes
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Great price and FAST shipping!
August 26, 2025

I was very pleased with the speed of shipping and will be ordering again.

Date of experience: August 16, 2025
Hawaii
1 review
0 helpful votes
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Great
August 26, 2025
Updated review

Very easy to order, prices are great, was surprised at the difference in price compared to getting the meds from doctors or other sites.

Date of experience: August 16, 2025

It was great
July 23, 2025
Previous review

It was great

Date of experience: July 13, 2025
Illinois
1 review
0 helpful votes
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Great prices
August 26, 2025

Very pleased to get preventative meds for my dogs for less money than the vet charges

Date of experience: August 16, 2025
Louisiana
1 review
0 helpful votes
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It was good
August 26, 2025

Great 👍 it was good service and helped my fur babies. Will order from them again.

Date of experience: August 16, 2025
Ohio
1 review
0 helpful votes
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Best price!
August 26, 2025

I love how budget pet care offers everything for animals at a lower price.

Date of experience: August 16, 2025
Ohio
1 review
0 helpful votes
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Affordable pricing
August 26, 2025
Updated review

Good shopping experience. I've shopped with Budget for many years.

Date of experience: August 16, 2025

Great price, easy-to-use website
January 11, 2025
Previous review

Great price, easy-to-use website

Date of experience: January 1, 2025
Maryland
1 review
0 helpful votes
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Best Place!
August 26, 2025

Received everything I purchased, Very happy pets! Forever Customer!

Date of experience: August 16, 2025
Mississippi
1 review
0 helpful votes
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Meds
August 26, 2025
Updated review

Took a little longer than I thought it should. Other than that, I am pleased with this company..

Date of experience: August 16, 2025

Great to work with
August 27, 2024
Previous review

Great to work with

Date of experience: August 17, 2024
Georgia
1 review
0 helpful votes
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Best prices
August 26, 2025
Updated review

Best prices. Located in UK so shipping took 2 weeks - just be aware of that when ordering. Worth the wait if not an emergency

Date of experience: August 16, 2025

AS LONG as it is shipped quickly, we will see
July 26, 2025
Previous review

AS LONG as it is shipped quickly, we will see

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Love this service
August 26, 2025

I have ordered from this site several times. Each time has been a good experience. I will continue to order from them.

Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
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Ordered 10+ times from Budgetpetcare.com and haven't had any issues. Also the most affordable place to buy I've found.

Date of experience: August 16, 2025
Alabama
1 review
0 helpful votes
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Great!
August 26, 2025

Shipping was very timely, great "order perks" and so affordable

Date of experience: August 16, 2025
Michigan
1 review
0 helpful votes
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Great pricing
August 26, 2025

They were priced well. They did take a bit to get here. I wish there would have been tracking Info

Date of experience: August 16, 2025
Florida
2 reviews
0 helpful votes
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Excellent
August 26, 2025

Fast service and good prices. Great variety of products. Yes!

Date of experience: August 16, 2025