Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They have to call you and actually talk to you over the phone before they will ship to the U.S.
Easy to find what I needed. Very nice discounts.
I wasn't happy that it took almost a month to get the medication I needed for my dog. Hopefully the next order will get here in 5 to 7 days like the order is supposed to.
I wish you had a way to reorder items. Get place to get my Vicki her medications.
Always great experience. It is more affordable and always comes mailed with non-issue
Great experience will use again! Great way to be able to afford everything your pet needs
Always a good experience. Fast shipping and good customer service.
I have from Best Pet Care previously and they usually have the best prices on the items I purchase -- heartgard and nexgard.
And you don't need a rx from your vet. That in itself makes ordering a lot easier.
I was very pleased with the speed of shipping and will be ordering again.
Very easy to order, prices are great, was surprised at the difference in price compared to getting the meds from doctors or other sites.
Very pleased to get preventative meds for my dogs for less money than the vet charges
Great 👍 it was good service and helped my fur babies. Will order from them again.
I love how budget pet care offers everything for animals at a lower price.
Good shopping experience. I've shopped with Budget for many years.
Received everything I purchased, Very happy pets! Forever Customer!
Took a little longer than I thought it should. Other than that, I am pleased with this company..
Best prices. Located in UK so shipping took 2 weeks - just be aware of that when ordering. Worth the wait if not an emergency
AS LONG as it is shipped quickly, we will see
I have ordered from this site several times. Each time has been a good experience. I will continue to order from them.
Ordered 10+ times from Budgetpetcare.com and haven't had any issues. Also the most affordable place to buy I've found.
Shipping was very timely, great "order perks" and so affordable
They were priced well. They did take a bit to get here. I wish there would have been tracking Info
Fast service and good prices. Great variety of products. Yes!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

