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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,418 reviews

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Washington
1 review
0 helpful votes
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Reliable
August 27, 2025

Order always arrives promptly and product description accurate.

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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Never disappointed
August 27, 2025
Updated review

I always get a great price on orders, and they arrive when promised.

Date of experience: February 6, 2025

Website is easy to navigate, product prices are great
February 9, 2025
Previous review

Website is easy to navigate, product prices are great. I have ordered from this site repeatedly and I have never experienced a problem.

Date of experience: January 30, 2025
Mississippi
2 reviews
0 helpful votes
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I hate surveys
August 27, 2025
Updated review

The tablets are Simple to order. I crush them and mix with canned dog food making them easy to give to the dogs.

Date of experience: August 17, 2025

Save so much!
July 24, 2025
Previous review

I always order my dog's flea, tick, heart worm tablets through Budget Pet Care. The cost is 1/3 of what the local veterinary clinics charge.

Date of experience: July 14, 2025
California
2 reviews
0 helpful votes
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No comment
August 27, 2025
Updated review

No comment is necessary. No need to make a comment!

Date of experience: August 17, 2025

Order process is simple and quick
July 25, 2025
Previous review

Order process is simple and quick. Great prices!

Date of experience: July 15, 2025
New Jersey
1 review
0 helpful votes
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Great service
August 27, 2025
Updated review

Website is very easy to use and shipping was fast and reasonable. Thank you.

Date of experience: August 17, 2025

Good service and products
July 28, 2025
Previous review

I was very happy with the quality of the products and the fast delivery times.

Date of experience: November 14, 2024
Texas
1 review
0 helpful votes
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Excelente gracias
August 27, 2025
Updated review

Buena experiencia buen servicio y rápido
Me encantaron los productos mi perro está feliz y yo tranquila!

Date of experience: August 17, 2025

I don't give it 5 stars because the delivery takes too long Other than that great experience

Date of experience: May 20, 2025
North Carolina
1 review
0 helpful votes
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Great customer service
August 27, 2025

Always great prices and great products. Customer service is great also

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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Easy to use with good prices!
August 27, 2025
Updated review

Easy purchase at good price and prompt shipment... no issues (which is why i keep coming back!).

Date of experience: August 17, 2025

Easy to use!
October 6, 2024
Previous review

Easy to use!

Date of experience: September 26, 2024
Florida
2 reviews
4 helpful votes
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Cancelled order
August 27, 2025

No notification No email... of cancelled order but still showed as being shipped until reached out to customer service to find was cancelled 2 weeks later.

Date of experience: July 17, 2025
Tennessee
1 review
0 helpful votes
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Easy and quick
August 27, 2025

Received medicine in a timely manner. Easy no prescription or vet visit necessary

Date of experience: August 17, 2025
Oregon
1 review
0 helpful votes
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Flea Meds
August 27, 2025
Updated review

Order took a little longer than expected. Saving the dollars makes it worth the wait. Boxes come from another country in their language

Date of experience: August 17, 2025

Flea Care
July 28, 2025
Previous review

Order was shipped wrong, corrected quickly. Giving it a second try

Date of experience: July 18, 2023
Virginia
1 review
0 helpful votes
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Honest and trustworthy
August 27, 2025

Great prices & worth the wait. Allow 2-3 weeks, but this team is honest and trustworthy. We love using BudgetPetCare.com!

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
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Love Budget Pet Care but wish shipping was faster! I love to get my dogs flea medicine from Budget Pet Care!

Date of experience: August 17, 2025
Nebraska
1 review
0 helpful votes
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Frontlilne for small dogs
August 27, 2025

My order of Frontline arrived in a timely manner. I liked the price.

Date of experience: August 17, 2025
South Carolina
1 review
0 helpful votes
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Love the pricing
August 27, 2025

Received my order as promised! Love that this company is very reliable.

Date of experience: April 15, 2024
North Carolina
1 review
0 helpful votes
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Great prices
August 27, 2025
Updated review

Searching for discounts on other websites was a pain. BudgetPetCare had more quantity at less cost for the same quality. 10/10 will buy again.

Date of experience: August 17, 2025

Why no vet confirmation?
July 28, 2025
Previous review

Why no vet confirmation?

Date of experience: July 18, 2025
Georgia
1 review
0 helpful votes
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Order& Shipping
August 27, 2025

Ordering was easy, shipping took awhile but overall was fine

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
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Great price
August 27, 2025
Updated review

Great prices and relatively fast service, about 2 weeks so I always make sure to order ahead of time.

Date of experience: August 17, 2025

Great prices
July 28, 2025
Previous review

Great prices and fairly fast shipping. Good selection of products

Date of experience: July 18, 2025
North Carolina
1 review
0 helpful votes
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Frenchdanes
August 27, 2025
Updated review

My order came in a timely matter and I am satisfied with the product I ordered.

Date of experience: August 17, 2025

I love the prices and that we build up cash off next...
June 25, 2025
Previous review

I love the prices and that we build up cash off next purchase.

Date of experience: June 14, 2025
Tennessee
1 review
0 helpful votes
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Price
August 27, 2025

I have gotten all of my pets medication and the price was great and the time it got her was timely.

Date of experience: August 17, 2025