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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always good discounts
Haven't had any shipping or service issues
So far... never a problem... been using budgetpetcare for years
Budget Pet Care always has sales and coupon codes to use. Never had any issues with delivery or ordering.
Great prices and reasonable delivery time. Delivery was reasonable. Auto shop allows you to receive a nice discount lus you won't have to remember to restock.
Been using them for years, great prices and service. Customer service is great too. Why pay more when you can get it cheaper with BudgetPetCare!
I've been ordering from this company for several years and have not had any problems.
Was able to find my specific medicine and received it in a timely manner.
I ordered fleantic medicine... And after four weeks I called, but the person that answered was obviously at home. So then I emailed, and my email was not answered. Then I called and was told that my original order was not shipped. I have had really positive experiences before, so I'd chalk this up to a one off and just place another order in hopes that we're back on track.
Took awhile to get but came as expected and at the best price I could find.
Great pet care products. Recommend to anyone shopping for quality at a great price.
Came in 11 days from time of ordering and I live in Florida. Never had any issues in the years I've used them.
Good prices; good products. Good delivery. Pets all eat the products; cats don't mind being treated
No more surveys please I want to keep ordering no experience I can think of
Been using for a while now. Never had a problem and my pets are happy and healthy
That you so much for offering these products for our dogs. They are priced right and delivered in a timely manner
Awesome customer service. Top quality products and services. Returned policy is great
Every order has been filled timely and correctly! Prices are great
Great compared to the cost of each item I purchased to the state I reside in.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

