On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am super glad to find this great website to order my pups needs. I told everyone about this website. Customer service is outstanding. Products are excatly the same and much cheaper price than the ones in US.
I have been ordering from Budget Pet Care for several years with great success. I love that I can create an account and control auto ship orders online.
It's the same stuff they sell at the vet for a fraction of the price. I've been using this site for years with zero issues.
Legit products at the best prices around!
I think the title says it all but, at one time, we had 5 rescue dogs and 1 of them had stage 4 heartworm on rescue. After 2yrs injections and treatments, she cleared them and survived which was unexpected so prevention was very important to us. After a multitude of personal research, we singled out the best product for us but, 5 dogs meant 5 x pricing-ish and it adds up. Budget has had the best price for prevention several years in a row and I know because I am always trying to get best price every year but, they beat chewy/ petsmart/ petland/ amazon/any vet office/ and the results on my AI searches as well. So yeah, we'll done Budget. 5 stars well earned.
Easy to reorder and everything I need on the website. Good products as well
You don't need a script from the vet to get heartworm medication. Saves you money for the vet visit and bloodwork they always do
I received what I ordered in the timeframe that I expected.
All the products I've bought in 10 years have never had a problem. Everything has always worked well tried several different products that I had no idea what they were, but I had confidence in this company. Everything has always kept my animals well. And work to do what it said they would do. Thank you, budget pet care.
Was pleased to receive my dogs pet care at a very reasonable price. As a senior living in Social security pet care can be a bit expensive. Product was the same as my vet gave me for my dog KIA.
Shipping takes a while but product arrived as ordered. Great deal, just order the shipping tracking
Your excellent customer service is unmatched, never had a delivery issue, cash back is a great touch plus amazing coupons! Faithful USA customer!
I have been ordering from them for years. I have always gotten my orders in a timely faction and always correct. I have never had an issue. Thank you
Experience is great with the exception of the shipping time. Should be faster
But, you're going to be waiting a while for them to get to you. It's basically:
Cost-effective, working product
Will get there when it gets there
Great experience shopping your site. Thank you for having affordable pet care.
I've been ordering for years. I have never had an issue that was not taken care of immediately.
I like the convience. Delivery a little slow, but I order before I run out most times.
Easy to use web site
I have ordered from budget pet care in the past and it always comes fast faster than expected.
This is probably our 6th order and at first we were skeptical but have been plenty satisfied every time
Great service
Great prices
Always quick and easy to order. Thank you for your great products and service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Pet Meds Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members