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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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This is the only place to get great pet meds without the big price
Received everything I purchased, Very happy pets! Forever Customer!
I had signed for authorship for several years, and recently saw that you guys charged me full shipping fees each time for the last few shipment, so now not doing autoship. I also wrote to you a few months ago about waiving the shipping fees, but got no response. Not good.
I last ordered on 05/21/2025. The package arrived relatively fast. The prices are good an they give cashback credit.
It was very easy to order. Discounts are a bonus!
Always have discounts, special pricing and cash back credits on next order, all yielding great savings on the routine pet care items we need, i. E., flea & tick, etc.
I have been using budget pet care.com for the last three or four years for heartworm, flea and prevention for my dogs.
Excellent Customer Service and pricing
I have never had a problem using this website and i have used it for several years. The price is less than half of what I paid at Costco and about one-third of what I pay at the vet. I have not had any problems receiving the items and they are exactly what I get from Costco.
The price is right and customer service was very helpful when I was wondering why it took so long and now I understand it's just because of the mail.Thank you
I shop here because of the affordable prices offered by Budget Pet Care. I'm a repeat customer and will continue to do so. Thanks, Budget Pet Care
I'm always happy I use BudgetPetCare.com for my pet needs. Thank you
Always had a good experience with them. Great prices and discounts
I have been using Budget Pet for several years and have always gotten what I ordered. The prices are very good and they have a good selection.
I was able to get the exact same flea medication for my pets for less than half the price of purchasing from my vet. Very happy with both the products and the service.
Have gone into other pet stores and did not find an affordable price for this product. I've shopped at other pet store websites and could not find an affordable price for this product. I keep coming back to BudgetPetCare because they have affordable prices AND suggest other products that i might be interested in. I have formed a bond. Thank you.
I have purchased from Budget Pet Care a few times. Sometimes it takes a while to get the product, but the wait is worth the money I save.
I ordered for my dog 85lb. I got a year's worth.Nexhard. I'm now ordering for my friends 2 dogs, a new puppy 11 lb.& A 35 lb dog.
I don't remember the previous experience. It was 15 years ago
Always a great experience finding a good products.
I have been ordering from them for years, never a problem!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

