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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,489 reviews

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Florida
2 reviews
0 helpful votes
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My american express would not go through
September 5, 2025
Updated review

No problems with ordering or receiving product great customer experience except expiration date was quite close and I needed to call customer service.

Date of experience: August 25, 2025

No problem ordering
March 27, 2025
Previous review

No problem ordering

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Prompt accurate delivery. M
September 5, 2025
Updated review

Excellent easy to use website; competitive pricing, excellent selection of generic medications; prompt shipping and delivery.

Date of experience: August 25, 2025

Very easy to use the website
August 5, 2025
Previous review

Very easy to use the website. Setting up a new account and checkout is easy. Great inventory of items.

Date of experience: July 26, 2025
Massachusetts
1 review
0 helpful votes
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Can't beat pricing
September 4, 2025

Very easy to order and you can't beat the price! Takes a little longer to come in the mail, but worth it. Also tracking is available. I've placed 2 orders and have received both without issue.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Always so reasonable and fast.
September 4, 2025

Website is easy to navigate and prices are lowest anywhere and fast, free delivery!

Date of experience: August 5, 2025
North Carolina
1 review
0 helpful votes
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Easy transaction
September 4, 2025
Updated review

User friendly website and ordering. Good pricing and selection.

Date of experience: August 25, 2025

Easy to order, good prices
September 4, 2025
Previous review

Easy to order, good prices.

Date of experience: August 25, 2025
North Carolina
1 review
0 helpful votes
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Good
September 4, 2025

It was fine. No problems at all.none at all. Easy to order easy

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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Best Pet Medication Source
September 4, 2025

Excellent fast delivery, top quality products and outstanding savings

Date of experience: August 25, 2025
Tennessee
1 review
0 helpful votes
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Great Value
September 4, 2025
Updated review

It is so great to be able to get the meds needed by your pets without smashing your bank account. Thank you sooooo much!

Date of experience: August 25, 2025

Sooooo glad to find you!
April 3, 2025
Previous review

Sooooo glad to find you! We will be "frequent flyers"!

Date of experience: March 24, 2025
Mississippi
1 review
0 helpful votes
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Delivery time
September 4, 2025
Updated review

It took a really long time to receive the order.……………………..

Date of experience: August 25, 2025

Ooooooooooo
August 4, 2025
Previous review

Ooooooooooo

Date of experience: July 25, 2025
Tennessee
1 review
0 helpful votes
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Had an error in a double order... my fault. Your customer service fella assisted me in correcting the issue... Thank You, Tom House

Date of experience: August 25, 2025
Pennsylvania
1 review
0 helpful votes
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Quick delivery
September 4, 2025

Prices are better than other places and you don't need a prescription to purchase

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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Great Products
September 4, 2025
Updated review

Great products and I have never had an issue with placing an order.

Date of experience: August 25, 2025

Highly Recommend
August 3, 2025
Previous review

Very easy ordering and cheap pricing. I highly recommend this company for your pet needs

Date of experience: July 24, 2025
Oklahoma
1 review
0 helpful votes
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Love this service
September 4, 2025
Updated review

Love having what I need shipped to my home. It always comes quick

Date of experience: August 25, 2025

Easy website to get around
April 29, 2025
Previous review

Easy website to get around

Date of experience: April 18, 2025
Georgia
1 review
0 helpful votes
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Easy
September 4, 2025

Good good good good good good good good good good I don't have 50 words

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Doggie meds
September 4, 2025
Updated review

I always have a good experience with BudgetPetCare. Ordering is easy and the products are of good quality. Most importantly-- prices are excellant. Keep up the good work!

Date of experience: August 25, 2025

Ordering
August 4, 2025
Previous review

As always it is fast and easy. I've been a customer for many years. Always pleased.

Date of experience: July 25, 2025
Pennsylvania
1 review
0 helpful votes
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It's the same product that you order from the veterinarian clinic. You don't have to wait ships quick.

Date of experience: August 25, 2025
Virginia
2 reviews
0 helpful votes
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Good
September 4, 2025
Updated review

I ordered, products arrived as expected, No issues for the many years I; ve ordered from Budget Pet.

Date of experience: August 25, 2025

Efficient
August 18, 2025
Previous review

Good prices and efficient to use. But I do not like having to use 50 characters

Date of experience: August 8, 2025
Florida
1 review
0 helpful votes
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Easy transaction
September 4, 2025

You're website is easy to navigate and you're process are what keep me coming back!

Date of experience: August 25, 2025
Indiana
1 review
0 helpful votes
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Love
September 4, 2025
Updated review

Love that it is fast and easy to use. Never had an issue with the ordering

Date of experience: August 25, 2025

Easy and fast service
June 19, 2025
Previous review

Easy and fast service

Date of experience: June 9, 2025
Texas
1 review
0 helpful votes
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I can order her medication online and not have to get her in the vehicle. That is important since she weights over 100 lbs and I cannot pick her up.

Date of experience: August 24, 2025

Easy to order online
January 6, 2025
Previous review

Easy to order online.

Date of experience: December 26, 2024