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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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It is very easy to find products and order with discounts. I just wish it wouldn't take so long to get delivered.
Good service and pricing have bought here before and will buy again..
Ordering from Budget Pet Care is fast and easy. By far the lowest prices on pet flea and tick meds. I have four XL dogs so I have to save where I can.
I save more than half on my dogs flea and tick prevention. I have three 100lbs+ dogs and one that is 85lb it cost so much to keep them healthy.
I am delighted with this company for the ease of ordering and speed of delivery.
Your shipments come very quickly. I appreciate the no hassle experience.
Outstanding on the front end. Shipping did take a long time to arrive at my house. You all did say it would be long, but I had no idea it would be over 3 weeks. If you all could expedite shipping going forward, it would be a 5-star review.
Easy and inexpensive. Saved ma a visit to the vet because I didn't need a prescription.
I don't think it helps with skin issues and he won't take it. I need to try something else
Easy to use, at competitive prices. Provides quick delivery.
Price is definitely great for my budget and my order arrived intact and within the stated shipping parameters.
Good service. It takes a bit longer to receive, but considering that product is coming from a different country, it is quite acceptable.
Ok, but site could not find my account and password. Used guest log-in to get by.
Website was easy to navigate, good descriptions on products, order came timely, did not have to wait too long.
The price was good and we didn't need a prescription. The only downside was it took just over 2 weeks for delivery and there was a small transaction fee since the product is shipped from outside of the US.
I have been ordering my pet's medicine from Budget Pet Care for several years and have never had any problems with any of my orders. The system they have developed is perfect for my needs.
I have used BudgetPetCare many times. Great company that delivers a great quality product at an affordable price! Love it!
We ordered bravecto for my dog. Received in about 2 or 3 weeks. Good price for it, my dog likes the taste of it.
Package arrived in a timely manner and i'm entering 50 characters as you requested ---happy now?
I always get exactly what I order at a much better price. The website is easy to use and always includes discounts
I pay for tracking but never get any tracking information and why would you ask if I received my order if I paid for tracking?
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

