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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,406 reviews

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Virginia
1 review
0 helpful votes
Follow Genoveva X.
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I have to call each time an auto ship will be sent because there is no way on the auto ship site you can SEE what you will be charged. So, I called and I asked why I can't just see the price without having to call and the agent said in a rude tone that NO there is no way for us to see because the prices change. I was quoted before a price of 56$ and he quoted me close to $65 almost $10 over. So I have to waste time and call you each time only to hear your prices change on autoship?
I just told him to eliminate/ delete ALL MY AUTOSHIP ORDERS.

Date of experience: April 1, 2026
Georgia
1 review
0 helpful votes
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Orders
April 11, 2026
Updated review

I have been using them for years and never had a problem,

Date of experience: March 17, 2026

Orders
March 27, 2026
Previous review

I have used them for years

Date of experience: March 17, 2026
Texas
1 review
0 helpful votes
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Happy returning customer
April 11, 2026

I have always experienced reliable service, and prompt delivery. Products are exactly the quality, and far less expensive than other sites. Thank you!

Date of experience: April 1, 2026
New York
1 review
0 helpful votes
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Great prices
April 11, 2026
Updated review

Always a great company to deal with I highly recommend

Date of experience: April 1, 2026

Always nice
May 11, 2025
Previous review

Always nice

Date of experience: May 1, 2025
Illinois
1 review
0 helpful votes
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LOVE Budget Pet Care
April 11, 2026

BPC allows me to give my animals the medicine they need rather than what I can price meal around for. For instance, just for 1 month of their flea medicine at the vet is over $70 USD, on this website, I can get 3 months for under $50USD. I thank you all so very much and I tell people about you guys as often as I can.

Date of experience: March 31, 2026
Massachusetts
1 review
0 helpful votes
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Same stuff as the big sites, only more reasonable
April 11, 2026
Updated review

The big stores really rip you off. Both with human Rx and pet's pharmacy. This is a great find!

Date of experience: March 31, 2026

Same brand name product for a better price
August 13, 2025
Previous review

I purchased Bravecto for my cat and it was half the price of other pet sites.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Don't like shipping fee
April 10, 2026
Updated review

Have always loved budgetpetcare - don't like the new shipping fee

Date of experience: March 31, 2026

Prices Up
January 6, 2026
Previous review

Hate the increased price to pay for shipping - not an easy experience this time with getting my coupons and rewards applied.

Date of experience: December 27, 2025
Virginia
2 reviews
0 helpful votes
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Easy and reliable
April 10, 2026
Updated review

Budget Pet Care has been a reliable source for 5 years now taking care of my pets care with great prices for flea and tick prevention.

Date of experience: March 31, 2026

Dependability
September 28, 2025
Previous review

Budget Pet Care is so dependable, and the prices are so much better than local vet prices. I have been using this business for years now and to date have always had good service. Thank you!

Date of experience: September 18, 2025
Florida
1 review
0 helpful votes
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Great place to order
April 10, 2026

The order was taking a while to come so I called*******008 customer service. They were very thorough and polite and looked into why my order was taking so long they called me back and let me know that it would be here within that week. And it was delivered soon after.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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Very reliable, and good price
April 10, 2026
Updated review

Very reliable, best price around. I recommend them to everybody!

Date of experience: March 31, 2026

Highly recommend
September 13, 2025
Previous review

Fair prices, excellent products. I have recommended bpc and will continue to do so. Thank you

Date of experience: September 3, 2025
Colorado
1 review
0 helpful votes
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Easy
April 10, 2026
Updated review

Its super easy to use. Living in the middle of nowhere its an easy way to keep medication in stock. I wish you still carried simpatico trio

Date of experience: March 31, 2026

I have yet to receive product, but shopping is easy...
April 15, 2025
Previous review

I have yet to receive product, but shopping is easy and the chat option is quick, simple, and helpful. Hopefully everything arrives in good condition

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Needs Improved Packaging
April 10, 2026
Updated review

Product boxes always arrive smashed and flattened. Improved packaging would be helpful. Other than that we very much appreciate the low prices an assistance we've received. Not sure of dates.

Date of experience: March 1, 2026

It would be nice if you were taken to the same page...
June 23, 2025
Previous review

It would be nice if you were taken to the same page online that you were at previously. Instead it seems that it goes to the home page.

Date of experience: June 12, 2025
Minnesota
1 review
0 helpful votes
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Great experience!
April 10, 2026

Easy to order what I wanted and much better pricing than local veterinarians.

Date of experience: March 30, 2026
Florida
1 review
0 helpful votes
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Great company!
April 10, 2026

I've ordered from them for several years and never had any problem. Prices are great and they are easy to deal with.

Date of experience: March 30, 2026
Texas
1 review
0 helpful votes
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Good website and deals
April 9, 2026
Updated review

Easy to navigate website, good variety of products. Like the reminders and the 20% discounts. The only thing it's the long time it takes to receive the shipment and the additional $6.99 for tracking it.

Date of experience: March 30, 2026

Website is easy to navigate to find products and complete...
January 15, 2026
Previous review

Website is easy to navigate to find products and complete the transaction. Still have to see how the shipping is going and the quality of products. First time using BudgetPetcare.com was referred by a friend.

Date of experience: January 5, 2026
New York
1 review
0 helpful votes
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Always easy to deal with and always have had a good experience. Medications are a good deal.

Date of experience: March 30, 2026
Georgia
1 review
0 helpful votes
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Great Pet Care Site
April 9, 2026

I have used this site multiple times now and I have been very pleased with the products and prices.

Date of experience: March 30, 2026
GB
1 review
0 helpful votes
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Good Prices, Products and service
April 9, 2026

No issues so far. My wife has ordered from here in the past (Budget Pet Care.com) and had a good experience. Shipped within time frame, paid sale & deal prices.

Date of experience: March 30, 2026
Florida
1 review
0 helpful votes
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Great company
April 9, 2026

I realized after I placed the order, that I selected the wrong size prescription for my dog. I reached out and they were so accommodating. We corrected the issue and it was a seamless process.

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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Such a saver
April 8, 2026
Updated review

I have multiple pups on the same thing and this has been such a life saver not requiring multiple prescriptions for the same thing and the ease of accesa to purchase it when needed.

Date of experience: March 29, 2026

Fantastic
July 23, 2025
Previous review

I have been a member for a few years and the quality of product received for the price is incredible. Where I live, I would have to pay $360 for my pups meds and here its such a relief to get the same quality for half the price. This is truly a great and helpful place.

Date of experience: July 13, 2025