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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,173 reviews

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Arizona
1 review
0 helpful votes
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Great Experience - Great Price
March 31, 2026

We love ordering from Budget Pet Care! Fast shipping - great prices.

Date of experience: March 21, 2026
Rhode Island
1 review
0 helpful votes
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My go-to place for pet meds.
March 31, 2026

Easy way to get meds, great service, good discounts.

Date of experience: March 21, 2026
Maryland
1 review
0 helpful votes
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Easy to order and great prices!
March 31, 2026

I always order my Nexgard and Heartgard from BudgetPetCare. Often there are specials and discounts. I always order early as shipping from overseas takes more time.

Date of experience: March 21, 2026
New Jersey
1 review
0 helpful votes
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Same great quality. Free shipping
March 31, 2026

I have been ordering from budgetpetcare for years now. Same brand and quality with free shipping compared to overpriced charges at the vet

Date of experience: March 21, 2026
Florida
1 review
0 helpful votes
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Great!
March 31, 2026

I hae been using this company for years now! Great deals! My package shows up! I have 3 -100lb pits. Big babies, they use this meds 1-2 yearly! NOT ONE SINGLE FLEE! And I'm using them again 2026!
VERY HAPPY!

Date of experience: March 21, 2026
Pennsylvania
1 review
0 helpful votes
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Great price
March 31, 2026
Updated review

I am happy with the product. The shipping takes too long.

BTW... Just guessing at the date I last bought

Date of experience: February 12, 2025

Really good pricez
September 15, 2025
Previous review

Really good pricez

Date of experience: September 5, 2025
Arkansas
1 review
0 helpful votes
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Great Affordable Options
March 31, 2026
Updated review

My only complaint is that it does take awhile to get the items. I'm not really complaining though because of the hassle free ordering and the money that I save I just try to work out the time with delivery. I do feel that I would order more often and more items if it was quicker though because when I go somewhere else it is because I need it immediately. I wish I could switch and order all of my needed items here and maybe that is a possibility in the future. Thank you for giving us options at affordable prices.

Date of experience: March 21, 2026

Easiest order I have placed for my dogs bravecto
June 7, 2025
Previous review

Easiest order I have placed for my dogs bravecto

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Great Company
March 31, 2026

Orders are always correct and arrive in a timely manner!

Date of experience: March 21, 2026
Florida
1 review
0 helpful votes
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Absolutely 💯 fantastic
March 30, 2026
Updated review

Absolutely fantastic quick shipping great customer service great product works as described I absolutely love this company

Date of experience: March 20, 2026

Absolutely 💯 fantastic
December 23, 2025
Previous review

Quick great customer service

Date of experience: July 10, 2025
Iowa
1 review
0 helpful votes
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In today's world, we've become accustomed to fast delivery times with Amazon, Walmart, and others competing for business. This is a great price but shipping time is much longer, so be prepared to wait.

Date of experience: March 20, 2026
Georgia
1 review
0 helpful votes
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Love Budget Pet Care!
March 30, 2026
Updated review

Affordable pet care supplies and easy website for ordering!

Date of experience: March 20, 2026

Love BudgetPetCare!
September 13, 2025
Previous review

Easy to use website with affordable pet care!

Date of experience: September 3, 2025
Colorado
1 review
0 helpful votes
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Reliable company, same products
March 30, 2026

Allow extra time if you are ordering for the first time as products ship from overseas. Otherwise, my recurring subscription products arrive timely. Saves so much money.

Date of experience: March 20, 2026
Michigan
1 review
0 helpful votes
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Messages are not returned
March 30, 2026

I have called your customer service number twice in the last week and got a recording asking me to leave my name and phone number and have never received a call back!

Date of experience: March 18, 2026
Ohio
1 review
0 helpful votes
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Dogs
March 30, 2026

Worked as it should! We did not have any issues with ticks the entire year.

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Legitimate Products Good service
March 30, 2026

I have been ordering from Budget Pet Care for years. Can't beat their price. Delivery takes a little while but it always arrives.

Date of experience: March 19, 2026
Nebraska
1 review
0 helpful votes
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MY SUPPLIER
March 30, 2026

Reasonable prices & usually discounts. The shipping is average.NEVER have had an issue. Highly recommended.

Date of experience: February 1, 2025
GB
1 review
0 helpful votes
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Their payment cards don't go through. Even though they have them on file. They don't link to the account to where they come up automatically and they don't have Apple Pay. My payment was declined like 12 times and then they sent emails saying you'll get additional money off but yet it's more than the original total of your order.

Date of experience: March 12, 2026
Missouri
2 reviews
0 helpful votes
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Best meds
March 30, 2026

I took a chance and everything went well. I got my Bravecto at almost half of what my vet charges. Expect a couple of weeks for shipping.

Date of experience: April 28, 2025
Missouri
1 review
0 helpful votes
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Order
March 30, 2026
Updated review

I have always had good service. I do wish there a way to speed up delivery. It takes two weeks for me to receive shipment of my order.

Date of experience: March 19, 2025

Shipping
December 8, 2025
Previous review

It takes 10-14 days to get my order

Date of experience: November 28, 2025
Ohio
1 review
0 helpful votes
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Affordable, reliable pet care
March 29, 2026

Heartworm and Flea& Tick meds at prices I can afford. Shipping is fast enough (less than a month). Credits for purchases to apply to next order help with the cost. I'm happy to be able to order from them.

Date of experience: November 19, 2025