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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,204 reviews

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New Jersey
1 review
0 helpful votes
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Great prices
January 14, 2026

Great prices, and still give my dog the same meds which was more than twice as expensive. Thank you Budget Pet. So glad I found them.

Date of experience: January 4, 2026
Florida
1 review
0 helpful votes
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Great prices
January 14, 2026

The prices on this website are really discounted compared to other stores. I ordered the items and they arrived as stated, but it did take a little longer so be patient. The savings are worth the wait.

Date of experience: September 19, 2025
Texas
1 review
0 helpful votes
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Customer for 4 years
January 14, 2026
Updated review

I am very satisfied with the products, delivery, and customer service. I order a years supply at a time. Simparica Trio for my four German Shepherds with great results. No more fleas brought home from competition fields or parks. Thank you Budget Pet Care for the extremely competitive pricing

Date of experience: January 3, 2026

Great products!
April 27, 2025
Previous review

Great products! Third order I've placed

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Less expensive quality meds
January 13, 2026
Updated review

The only thing I have ever had a problem with is the slower shipping but for the price of the medication its absolutely worth it.

Date of experience: January 2, 2026

Overall Good Experience
October 21, 2025
Previous review

I would say that it took it a little longer than I would have liked for delivery but for the product and the prices it was well worth the wait. This is a good company that I will continue to use.

Date of experience: October 11, 2025
New York
1 review
0 helpful votes
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Free shipping, what?
January 12, 2026
Updated review

Previously, I received free shipping on orders. And even though I received an email indicating all orders have free shipping, they do not. When I contacted the company, I was told because of some kind of fees or something going on, you only received free shipping if it was over $49. That was false advertising, and they should have held up that up if they put it out there in an email.

Date of experience: January 2, 2026

Easy to reorder using history orders, good discount,...
July 11, 2025
Previous review

Easy to reorder using history orders, good discount, applied credits, and got a discount for auto subscription

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
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Awesome pet meds & super communication
January 12, 2026
Updated review

Absolutely love this company, have been using for 3 years now. Best prices ever, super fast shipping, and excellent communication via email. Highly recommend!

Date of experience: January 2, 2026

AWESOME customer service & Best $$$ value
August 16, 2025
Previous review

Love this website! Customer service representatives are super helpful, speedy responses every time. Prices can't be beat. Highly recommend! A++++

Date of experience: August 5, 2025
Georgia
1 review
0 helpful votes
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Hasn't failed me yet
January 12, 2026
Updated review

Best prices for preventative meds. Never had a problem with shipping after all these years. When I needed customer service my needs were promptly addressed.

Date of experience: January 2, 2026

Reliable
September 12, 2025
Previous review

Never had problems, has always been the best price of anywhere and I think I maybe had an order issue one time that was immediately rectified. Been using these guys for years.

Date of experience: September 2, 2025
Connecticut
1 review
0 helpful votes
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Great savings, excellent service
January 12, 2026
Updated review

The prices are so much lower than through my veterinarian or local pharmacies or other online sites. The order arrived within the delivery window. I was given.

Date of experience: January 2, 2026

So far, so good!
March 16, 2025
Previous review

So far, so good!

Date of experience: March 5, 2025
Virginia
1 review
0 helpful votes
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Excellent Product
January 12, 2026
Updated review

I have a multi cat household. This product is very affordable. It works well. All of my cats get excellent checkup st the vet. Works as described.

Date of experience: January 1, 2026

Best Decision I've Ever Made
October 24, 2025
Previous review

I've been using your products for many years. The products are high quality at an affordable price.

Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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Amazing
January 12, 2026

I was hesitating at first since it was my first time ordering with this website, but it was a total success. My order arrived perfectly!

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Excellent products at Excellent prices
January 12, 2026
Updated review

All the same medications at a discounted price. I've been buying here for 10 years. ALWAYS 100% Satisfied. I've recommended Budget Pet Care to friends and family who are all 100% satisfied as well.

Date of experience: January 1, 2026

Easy shopping experience for products to keep our pets...
July 8, 2025
Previous review

Easy shopping experience for products to keep our pets healthy at a reasonable price.

Date of experience: June 28, 2025
Florida
1 review
0 helpful votes
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Sent the wrong thing
January 11, 2026

I ordered the Bravecto chew for 9-22lb. Dog. I received the liquid application instead. I hope I don't this time I ordered! I always order the chew tablet.

Date of experience: November 1, 2025
Texas
1 review
0 helpful votes
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You will be amazed with this sote! No prescriptions needed no BS and the prices are rock bottom especially if you can get a sale.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Frequent buyer
January 11, 2026

I've been purchased my flea meds from them for quite a few years I've never been disappointed. I highly recommend. They r the cheapest that I could find.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Trustworthy Site with great deals
January 11, 2026
Updated review

Been using this site for over 6 years now. Had one issue and customer service quickly responded and resolve the issue that wasn't even their fault. Definitely recommend this site. Pets have always been healthy and no issues with these medications.

Date of experience: December 31, 2025

Recommended to my family/friends
August 24, 2025
Previous review

Have been using this company for 5 years now. My pets have never gotten sick from the products. The customer service was awesome! Definitely will continue to buy from here and recommend!

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
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Best Value
January 11, 2026

For multiple dog house holds this is the best value, it beats by far the prices at tge vet or other US based sellers. I have been a costumer for many years, never ever had a problem. Product works great and reliably. No fleas or ticks on my German Shepherds, and I practice tracking in tall grass a lot! Dog mom of the Regional FH tracking champion 3 years in a row 👏

Date of experience: December 31, 2025
Wisconsin
1 review
0 helpful votes
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Clarification
January 11, 2026
Updated review

I placed an order earlier today and ended up being one order short of what I needed. The website clarified that I was making another order for the week and that is much appreciated.

Date of experience: December 31, 2025

The free gift claim indicated for every $129.00 spent...
January 10, 2026
Previous review

The free gift claim indicated for every $129.00 spent a free gift would be received; however, I was only allowed to choose 1 free gift and spent over $1000. 00. I believe I should have been allowed to choose more than one item.

Date of experience: December 31, 2025
New Mexico
1 review
0 helpful votes
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Always buy pet supplies here!
January 10, 2026

Prices are excellent, as is quality of the products. Shipping time has to be figured into the ordering process but once you get used to it, no problem.

Date of experience: December 31, 2025
Illinois
1 review
0 helpful votes
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Great price order early
January 10, 2026
Updated review

The prices are great but it does take a month to get the product so order early. Plus don't stock up too much you usually only get a year expiration date on there.

Date of experience: December 31, 2025

I have been using them for years and never had a problem...
January 17, 2025
Previous review

I have been using them for years and never had a problem with shipping, expiration or products.I live in Illinois so shipping does take about 3-4 weeks so I just order when you have 2 left! Order for my sisters too so no one forgets.

Date of experience: January 5, 2025
New Jersey
1 review
0 helpful votes
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Good prices!
January 10, 2026
Updated review

Very good prices and you can earn rewards. Also there are always discount codes,
They give freebies! Lovely place to shop and my dogs thank you! 🙏🏻

Date of experience: December 31, 2025

Good prices
December 8, 2025
Previous review

Always have good savings and high quality items for my dogs.

Date of experience: November 28, 2025