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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,205 reviews

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District of Columbia
1 review
0 helpful votes
Follow Cynthia B.
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Great pricing
January 18, 2026
Updated review

I appreciate the decent prices the Budget Petcare offers. With 3 dogs it makes it much more affordable. You can go broke buying it from your veterinarian

Date of experience: January 8, 2026

Very happy with purchase
August 10, 2025
Previous review

I placed an order and received it in good shape. Very happy with Budget Petcare

Date of experience: July 31, 2025
New York
1 review
0 helpful votes
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Wrong item
January 18, 2026

An item I ordered was replaced with another. I did contact CS and they resolved the issue. I called today to make sure I would receive what I am ordering and he assured me that I would.

Date of experience: January 7, 2026
Florida
1 review
0 helpful votes
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Didn't receive it
January 18, 2026

Ordered the 11/29/25 and never got it. Told CS and he agreed to a refund and an email confirmation. I didn't receive either notice. Just saw it was put back on my card for a refund tonight. Pls make sure this arrives. I have ordered before with no problem. But this took too long to resolve

Date of experience: November 29, 2025
New Jersey
1 review
0 helpful votes
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First used this site to purchase Simparico Trio. Not realizing I ended up purchasing Simparico (without the Trio) product. Should have been more vigilant when ordering. Would give top marks if it had been more obvious that other companies manufacture similiar products. Everything else this site has to offer is very good. Highly recommended.

Date of experience: December 19, 2025

Wanted to compare prices on pet medications
January 8, 2026
Previous review

Wanted to compare prices on pet medications. Found BudgetPetCare was over 50% less expensive than our local vet offered. Was also pleasantly surprised by the New Year's offer which I took advantage of. Highly recommend BudgetPetCare.

Date of experience: December 29, 2025
Georgia
1 review
0 helpful votes
Follow Cole G.
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Always breeze ordering flea meds/heardguard from Budgetcare.com. I have been a customer for many years! I also recommended to friends for their dogs and cats.

Date of experience: January 7, 2026
West Virginia
1 review
0 helpful votes
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Affordable and was Fast
January 17, 2026
Updated review

This site is so much cheaper than buying from my vet. They said it could take a lot longer to ship but it didn't really take that long. I'm very pleased with company and products.

Date of experience: September 30, 2025

It was cheaper than where I had gotten before, I will...
October 12, 2025
Previous review

It was cheaper than where I had gotten before, I will order again! Thanks

Date of experience: October 1, 2025
Virginia
1 review
0 helpful votes
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Worth the Wait
January 17, 2026
Updated review

Shipping always takes a while, so be prepared to wait. The savings are worth it, though, and I've always received my orders with no other issues.

Date of experience: January 7, 2026

It has its flaws, but it's still pretty good
July 16, 2025
Previous review

The shipping takes a while and some meds aren't cheaper, but the Bravecto is worth it.

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Quick and Easy
January 17, 2026
Updated review

The ordering process is very easy and I have received my order quickly. I appreciate being able to order meds for my dog through the mail. Great service.

Date of experience: August 1, 2025

Very easy so far
August 12, 2025
Previous review

Very easy so far. Ordering has not been delivered yet, though

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Great Merchant
January 17, 2026
Updated review

Very satisfied. App easy to use. Products cheaper with this merchant than other I checked. Never a problem receiving my product in timely fashion.

Date of experience: January 6, 2026

Easy to use
April 27, 2025
Previous review

Easy to use.

Date of experience: April 17, 2025
Arkansas
1 review
0 helpful votes
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Great Customer Service and Affordable Prices
January 17, 2026
Updated review

BPC is very good about contacting the customer if there is any issue. They also are very knowledgeable about their products. Our rescue has been a customer for years and have always had a great experience.

Date of experience: January 6, 2026

Great service and bargain
September 25, 2025
Previous review

Everything is always great.

Date of experience: August 13, 2025
Texas
1 review
0 helpful votes
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Awesome products, pricing & service!
January 16, 2026
Updated review

We've been buying heartworm & flea preventatives for our cats & dogs from BudgetPetCare for many years. I am always impressed by the pricing, products offered & customer service. Thank you!

Date of experience: January 6, 2026

Best Products at Best Prices
December 18, 2025
Previous review

Products, prices, and customer service are the best!

Date of experience: December 7, 2025
Indiana
1 review
0 helpful votes
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Great prices, quick shipping
January 16, 2026

I've been buying form budgetpetcare for years. I trust them and have had no issues with the flea and tick products I purchase for my dogs and cat.

Date of experience: January 6, 2026
Texas
1 review
0 helpful votes
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The prices for medications on this site are WAY less than the prices on my veterinarian's mobile app. I am very happy to order products we need from Budget Pet Care.

Date of experience: January 6, 2026
Texas
1 review
0 helpful votes
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Misleading Prices
January 15, 2026

Due to higher pricing on products and shipping compared to 6 months ago, discounts do not make any difference to the overall cost

Date of experience: January 6, 2026
Florida
1 review
0 helpful votes
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Expired Dates
January 15, 2026

I havd been using Budget for many years and was upset to receive meds that would expire before the 6 months that they should have been good for.

Date of experience: December 5, 2023
Texas
1 review
0 helpful votes
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Great Products
January 15, 2026
Updated review

Easy to order from and very good timing on delivery. My only complaint is the box is always crushed in some way. But the product is great~

Date of experience: October 2, 2025

Great Products
October 16, 2025
Previous review

Order came in a decent time frame. Just intime for our Tessy's next treatment.

Date of experience: October 6, 2025
Texas
1 review
0 helpful votes
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More status updates about shipment
January 15, 2026

Haven't received any status updates on my previous orders after I made the purchase. The product was simply in my mailbox after a few weeks. No "we are working on it", no "order has been picked up" and so on...

Date of experience: March 5, 2025
Ohio
2 reviews
0 helpful votes
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Love budget pet care
January 15, 2026
Updated review

Budget pet care saves me a lot of money. I have 3 dogs I keep on heartworm meds all year long due to living near the old canal.

Date of experience: January 5, 2026

Fast and easy, thank you
May 16, 2025
Previous review

Fast and easy, thank you.

Date of experience: May 6, 2025
Florida
1 review
0 helpful votes
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I get my orders in a timely manner for a good price.
January 15, 2026
Updated review

I have been very happy using Budget Pet Care. I got the items that I needed for my pets for a good price. I was happy with the shipping experience as well.

Date of experience: November 20, 2025

Good service and prices
September 11, 2025
Previous review

I received the products I ordered in a timely manner for a good price.

Date of experience: July 29, 2025
Missouri
1 review
0 helpful votes
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Completely satisfied
January 14, 2026

I have ordered products for two of my pets here. The pricing and quality of the product keeps me coming back. I am sure you will do the same.

Date of experience: January 4, 2026