On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have been ordering from this company since 2022 and so far i have not had any issues, i love how they do coupons on a regular basis and around the holidays, i have 3 dogs so this site definitely helps me save money
I been purchasing products off of this website for a couple of years and so far i haven't had any negative experiences, i like the fact that if you email them they will respond back in a timely manner
All my orders have been good quality with much better prices. Shipping has always been timely. I have used Budget Petcare for multiple dogs over 10 years and will continue to do so.
I've used this website several times to purchase products for my pets. Easy to use, great prices, and the items have always arrived as expected.
I'm a repeat customer because of the great prices and easy to navigate website. I've never had a problem receiving an order.
I have been buying from Budget Pet Care for a very long time. I have never had an issue with there product nor did my dogs ever get sick. The prices you can't beat and the customer service is very nice.
The best prices I've found anywhere. This is the only place I shop for my pets. The prices are reasonably cheaper than other places.
I've been ordering from Budget Pet Care for several years. Prices are less and have never had an issue. Neither have my dogs. Very pleased.
The website is easy to use and I love all the discounts you offer! Owning a pet brings so much joy to our lives, but the added costs are hard on the pocketbook. This is why we LOVE Budgetpetcare
The ease of using the website is awesome! I love how you earn points to be used as cash back on future purchases in addition to the Black Friday in July discounts. WIN WIN!
I have ordered from Budget Pet Care several times, do my dogs. They have the very best customer service, prices, discounts and the shipping is quick. I will continue to use Budget Pet Care for my pet medicine needs
I have ordered from this company many times and I am happy with their products, prices and customer service. Sometimes I find the website confusing to navigate, but otherwise I am very happy with Budget Pet Care and have referred many people.
Sometimes I don't feel the communication is the best, like when something is out of stock. Other than that, this is a great money-saving place to buy your pet meds.
These are the same meds you can buy elsewhere but not as high a price. I have 7 dogs and saving money is important..
Ordered my products and received them within 2 weeks. That was fast for expedited shipping! And the packaging is never tore up! That's a big plus! Two thumbs up!
Been a customer since 2014 and I've never had a problem with the company. Only had one incident when they didn't have the product I wanted in at the time but I was refunded my money immediately back to my account. The only thing is now is recently they have started charging for shipping unless I buy a certain amount of product to where I didn't use to have to do that 6 months ago. I don't like that very well.
The discount codes are confusing, and the lowest price of items is shown misleading customers. We're thinking that that is the cost of the item we want to buy, but it is not.
Tired of paying overpriced medication costs for my dog. I've been buying SIMPERICA TRIO for my dog since he's been required to take it. The price difference between CHEWY and BudgetPetCare is UNREAL. Thank you guys.
BudgetPetCare.com has a great selection of medications for your pet. Their prices are below other sites as well! We've used this company for years and will continue to.
I have ordered several times and never had a problem. Always arrives on time, well packaged and undamaged. Prices are the best I have found anywhere.
We continue to order from BudgetPetCare which is quick and easy. Orders always arrive promptly and never any issues. Website is easy to navigate and products high quality.
Always a great experience. Ordered previously. No issues or problems - website is user friendly,
4 year Customer with 2 dogs and 2 cats. I have always received excellent Customer Service. I will continue to buy all my animals supplies here.
The last order was wrong. I hope this one is right.
My experience with my purchases have always been positive, the products are affordable and they come quickly. Plus the customer service team was also efficient. Granted I've only needed their help a couple of times, but still they were efficient and clear in their communication.
I've been buying my pups heart worm and flea treatments from you for many years. I'm also am buying for my mom also. You always have the best prices. I'm retired and live alone so I need these discounts! Thank You
Great, Budget Pet Care Customer Service was checking with me to see if I had received my order. Yes, I had received so all is Good! Who does that? Nobody so I appreciate their concern!
Wonderful company great prices as I do private rescue and this helps lots especially for the animals.Great wonderful company.They think of their customers and how to save for them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account