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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,316 reviews

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Virginia
1 review
0 helpful votes
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Second time purchaser
April 6, 2026

No problems with order. Ordering selection & purchase is excellent as is the price. Will come back again when need more Serento tick collars

Date of experience: March 27, 2026
Louisiana
1 review
0 helpful votes
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Great pricing, shipping could be faster
April 6, 2026
Updated review

Shipping is typically 2 weeks+ and it could be faster

Date of experience: March 27, 2026

Great service and pricing
September 21, 2025
Previous review

I've been very pleased with the pricing and service. Shipping does take some time but being a proactive pet parent saves $$

Date of experience: September 11, 2025
Missouri
1 review
0 helpful votes
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No Fleas
April 6, 2026

I like the topical flea and former combo. Easy to order.

Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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Great source for pet supplies
April 6, 2026

I've ordered from here many times. Appreciate the sales and availability of products.

Date of experience: March 26, 2026
Connecticut
1 review
0 helpful votes
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Said I'm not a registered user
April 5, 2026

I've ordered from you for over 10 yrs every year. This year my order would not go through. I tried the chat now, directed me to call. The Rude man who I spoke to could see i had an account but told me i would need to create a new account. I asked if he could see it, why do i need to? He just repeated i need to make a new account. Sounded like a scam so I hung up. I tried multiple times to get my p/w, sent to my email, but I clicked on the link that was sent to me and there was no ENTER button to submit for the new p/w. I tried to create a new account with my same email, and it said, NOPE you already have an account, please log in. What a freaking joke. I ended up having to use my WORK Email and create a new account anyway. Very upset write now.

Date of experience: March 26, 2026
Texas
1 review
0 helpful votes
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I received my order in a timely manner and I had no problems with it. I'm not sure on the exact date of my previous order but it was in 2025

Date of experience: August 13, 2025
North Carolina
1 review
0 helpful votes
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Hard to find in US
April 5, 2026

Provides flea and worming medicines that I would need a prescription for in the US. With multiple pets it isn't always possible or affordable to bring all of your pets in for routine medicines. This site offers these meds and doesn't even over charge. I'm paying a little less then I would have at the vet for the same thing and I do not have to pay for the visit or my time. Most appreciated! I paid to track shipping to the US on my first couple of orders, but I do not bother with that anymore. It does take a little longer then Amazon- as to be expected when shipping international- but well worth the short wait.

Date of experience: October 20, 2025
Ohio
1 review
0 helpful votes
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Didn't Need Extra
April 5, 2026
Updated review

I had ordered Simperica Trio for my standard poodle in the past and set it up to be resent every 6 months. I recently got a beagle who needs a smaller dose. When I added it to my cart, the one for my poodle was there, also. I'm not ready for that one yet. There was no option to buy the new one, so I had to delete the one for my poodle. It's possible that I may want to buy something without refilling a previous one. There should be that option.

Date of experience: March 26, 2026

Seemed easy enough
January 5, 2026
Previous review

Seemed easy enough. I hope it works out for the future.

Date of experience: December 26, 2025
Italy
1 review
0 helpful votes
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Tutto ok
April 5, 2026

Ho ordinato degli antiparassitari per il cane ad ottobre 2025, mi sono arrivati dopo pochi giorni.
Ora ho fatto il secondo ordine

Date of experience: October 10, 2025
Florida
1 review
0 helpful votes
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Love this company
April 5, 2026

Always good everything comes right the way it should shipping takes a little bit of time but it always gets here great company great prices and you don't have to have a prescription for the heartworm.

Date of experience: March 26, 2026
Florida
1 review
0 helpful votes
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Always A Great Experience
April 5, 2026
Updated review

I have always had a great experience using your company.

Date of experience: March 26, 2026

Always a great experience
November 21, 2025
Previous review

I have ordered from BudgetPetCare for many years. The ease of ordering and the terrific prices makes keeping my dogs safe easy.

Date of experience: November 11, 2025
Wisconsin
1 review
0 helpful votes
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Wonderful Service
April 5, 2026

I have always been happy with every transaction I have done.

Date of experience: March 25, 2026
Minnesota
1 review
0 helpful votes
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Quick and easy ordering, didn't take too long to receive product.

Date of experience: March 25, 2026
Utah
1 review
0 helpful votes
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This order saves me so much money.
April 4, 2026
Updated review

This money saving helps so much with 6 dogs who were all rescues.

Date of experience: March 25, 2026

Good product & good pricing
August 11, 2025
Previous review

Good product & good pricing.

Date of experience: August 1, 2025
Florida
1 review
0 helpful votes
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Budget pet care loyal customer
April 4, 2026
Updated review

I've been using budget pet care for flea and heartworm prevention for my dogs for quite a few years now I've also bought their medicated shampoos before and haven't had any problems. I really appreciate this company for trying to make pet products more affordable.

Date of experience: March 25, 2026

I've purchased many products from budget pet care. Bravecto, heart guard and malaseb shampoos for my dogs over the years. All great products. I appreciate their prices. Way better than trying to purchase the highly marked up vet prices. Absolutely a live saver for people trying to to do what's best for their pets in this economy
Thank you

Date of experience: July 9, 2025
District of Columbia
1 review
0 helpful votes
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Easy to order
April 4, 2026
Updated review

Great website and easy to use. I like the drop down menu on different dogs weights for the medicine you want to order.

Date of experience: March 25, 2026

Easy and fast
March 24, 2026
Previous review

Easy and fast

Date of experience: March 13, 2026
Georgia
1 review
0 helpful votes
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Great prices for great products
April 4, 2026

Haven't had an issue yet. Shipping takes a little time but I have been using this site for flea and tick prevention for years now. Will keep coming back too!

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
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Great prices great products
April 4, 2026
Updated review

Flea and Tick meds are so over priced in general because they know you need them. Budget pet care is amazing with their prices and quality products. They really understand how important it is to be fairly priced

Date of experience: March 25, 2026

Great prices
September 29, 2025
Previous review

It has always been a great experience wwith budget pet care. The cash back and discounts are amazing

Date of experience: September 19, 2025
Georgia
1 review
0 helpful votes
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We have a ton of animals dogs and cats! We wouldn't be able afford to keep them safe from fleas and ticks without Budgetpetcare! Seriously with today's economy it's impossible! But they don't break the bank! Purchasing on here you know you can still buy groceries! Thank you!
I've been a customer for the past 10 years! Even through COVID they were still able to get your order regardless!

Date of experience: March 24, 2026
North Carolina
1 review
0 helpful votes
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Heart worm med
April 3, 2026

Great service and products... Have been with them couple of years. Their internet site is easy to use and there is good discounts. Sometimes it may be difficult to get them on phone but always helpful when I reach them.

Date of experience: February 18, 2026