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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,435 reviews

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Illinois
4 reviews
4 helpful votes
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Good shop
June 21, 2022

Honestly a great shop! It's convenient to make orders once you've made an account, the prices are really good, and the customer care support is really helpful. The shipping had delays though, and it took almost 3 weeks to delivet, so I'll give it a 4 out of 5 stars.

Date of experience: June 20, 2022
North Carolina
1 review
0 helpful votes
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Ordered Simparica trio for the whole year. Costed me half the price and came in like 9 days. Budgetpetcare is my goto going forward and I have referred them to many pet owners in my community. Thank you Budgetpetcare.

Date of experience: March 24, 2022
Georgia
2 reviews
0 helpful votes
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Slow to arrive due to international shipping (That was not made clear). Then misleading product / Not at all as they advertise. Advertise as Generic Heartguard but not the same active ingredients. One is the same but only 1/2 of the does of the real. None of the 2nd ingredient. Not happy and wanted to return. Now I have to pay for shipping overseas with tracking to get refund. Not in USA company so return shipping with tracking is over 1/2 the cost of the product, then with the shipping I paid to get it not worth even returning. I would not waste my time with them as VERY misleading.

Date of experience: December 20, 2021
Georgia
3 reviews
0 helpful votes
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My cat is so happy
December 4, 2021

My cat is so happy to have such an affordabile care. OK ok I am happy for my cat but this is, just love how you guys speak with our pets and how do you love them, so cool.

Date of experience: December 3, 2021
Michigan
1 review
0 helpful votes
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Great Prices
October 13, 2021

Easy to use. Great prices on products that cost so much more on other sites. It's great that you can earn credits with your order to apply on your next purchase. Plus the promotional discount are a bonus!

Date of experience: October 13, 2021
North Carolina
1 review
0 helpful votes
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Happy Customer
October 13, 2021

This is my second order of monthly tick pills for my dogs.
I get the product I want at a great price.
Can't best that anywhere else.
Thank you Budget Pet Care.

Date of experience: October 13, 2021
Texas
4 reviews
1 helpful vote
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Promptness
November 11, 2021

No issues. Received order promptly and was right items and right number at right price. Thanks.

Date of experience: October 12, 2021
Michigan
2 reviews
0 helpful votes
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Great find
October 12, 2021

Great deals! Glad I found this website. I have two labs and the trifecta heart worm medicine is very expensive and I found it for much cheaper here.

Date of experience: October 12, 2021
Michigan
1 review
0 helpful votes
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Best prices around, thank you! Fast shipping too. Please keep the discount coupons coming. The only thing lacking from your service if email confirmations of orders placed and notification of order shipped, but these are not deal-breakers.

Date of experience: October 11, 2021
Florida
1 review
0 helpful votes
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Raves Of An Ecstatic Furbaby Mamma!
October 11, 2021

So far I'm in love with this incredible online business! I have 10 rescue cats, so these prices are indeed very exciting, and after having read dozens of excellent reviews about the low prices and excellent customer service at BudgetPetCare, I decided to give it a try. We use 10 Seresto Cat flea collars every 8 months, and the difference between the current price at our usual supplier and the price we paid at BudgetPetCare was nearly $275! In addition, before BudgetPetCare charged our credit card and shipped the collars, they contacted us to verify the order. The collars were shipped within 48 hours, and arrived in just 10 days. Going forward, I will ALWAYS purchase these collars -- and any other supplies we use for our cattery that they carry -- from BudgetPetCare.

Date of experience: October 11, 2021
Virginia
1 review
0 helpful votes
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Medicine
October 11, 2021

The prices are great on the products that you sell.

Date of experience: October 11, 2021
Rhode Island
1 review
0 helpful votes
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Received and Happy.
October 10, 2021

Everything went smooth. Received everything on time and was exactly as described.

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Love BudgetPetCare
October 10, 2021

Your service is great with cheaper prices but shipping is slow.

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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Pet service
October 9, 2021

Wonderfully. Always superb service. I will be back to order again

Date of experience: October 9, 2021
New Jersey
1 review
0 helpful votes
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Good just concerned with not putting vet info in yet for approval? Guess soon?

Date of experience: October 9, 2021
Florida
1 review
0 helpful votes
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The Best Pet Care Store
October 9, 2021

We Love Budget Pet Care, so easy to order and the prices are the BEST. The products are great and we are more than satisfied with your website.

Date of experience: October 9, 2021
Illinois
1 review
0 helpful votes
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Excellent!
October 8, 2021

This was an excellent experience. Fast, easy, & efficient!

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
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I Recommend this site
October 8, 2021

Easy to navigate site, great price, fast free delivery.

Date of experience: October 8, 2021
Indiana
1 review
0 helpful votes
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Pet meds
October 8, 2021

Super easy. Delivery took longer than usual, but it's just the way things are now.

Date of experience: October 8, 2021
Nebraska
1 review
0 helpful votes
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We so appreciate being able to do business with Budget Pet Care! We started with our previous doggy, who crossed the bridge a couple of Easters ago. When we needed to pause her subscription, the CSA was so gentle, and handled it quickly. We reopened the subscription for our new senior doggy, and the service remains impeccable, and always so polite!

Date of experience: October 5, 2021