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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,373 reviews

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New York
1 review
0 helpful votes
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Afforadable pet medication
July 26, 2025

Prices are 1/3 of other advertised prices.plus available discount

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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Dog supplies
July 26, 2025
Updated review

Great prices and discounts have everything I need will order again

Date of experience: July 16, 2025

Great prices
March 19, 2025
Previous review

Great prices

Date of experience: March 8, 2025
Colorado
1 review
0 helpful votes
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I love the prices
July 26, 2025
Updated review

The prices are cool. The products are great anytime I've ever had anything that I didn't like or didn't order I got charged for something I didn't get. It was always taken care of so thank you budget. Take care.

Date of experience: July 16, 2025

Love the price
July 6, 2025
Previous review

Love the price

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
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GREAT
July 26, 2025
Updated review

GRREAT... EVERYTHING HAS BEEN JUST AS I'VE EXPECTED. ALWAYS AS I HAVE ORDERED AND IN A TIMELY MANNER.

Date of experience: July 16, 2025

GREAT, ALWAYS VERY PLEASED WITH MY EX
October 23, 2024
Previous review

GREAT, ALWAYS VERY PLEASED WITH MY EX

Date of experience: October 13, 2024
Hawaii
1 review
0 helpful votes
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Shipping
July 26, 2025

Was charged for shipping after payment when I chosen free shipping w/no tracking

Date of experience: July 16, 2025
Virginia
1 review
0 helpful votes
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Great Site
July 26, 2025

I love your site. Easy to navigate with good prices.
To date, all my orders arrived on time. Thanks...

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Very Satisfied
July 26, 2025

I was very satisfied with my past orders-have been using for several years. Can't get the Seresto collars anywhere else for this good price.

Date of experience: July 16, 2025
Ohio
1 review
0 helpful votes
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Great service
July 26, 2025
Updated review

I've been dealing with BPC for a number of years. I've never had a problem with an order or with delivery. The price of pet products has been rising & BPC has kept prices reasonable.

Date of experience: July 16, 2025

Very convenient
July 13, 2025
Previous review

Very convenient. Website very easy to navigate.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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Great products
July 26, 2025
Updated review

Takes a little long to ship but worth the wait. Easy way to purchase products.

Date of experience: June 1, 2025

Easy to use!
November 28, 2024
Previous review

Easy to use! Great prices!

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
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Bravacto for Misha
July 26, 2025

Product works excellent for Misha everytime. She has not problems with fleas or ticks.

Date of experience: July 16, 2025
Florida
2 reviews
0 helpful votes
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GREAT DEALS
July 26, 2025

Smooth transaction, fast dependable deliveries, super deals. Highly recommend.

Date of experience: July 16, 2025
Virginia
1 review
0 helpful votes
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CS Representative was extremely discourteous, continually cut me off and interrupted our conversation, very unfriendly and hard to understand. Tone was as distasteful as I have ever experienced. Did not treat me as a customer but as an adversary. If I had this person working for me in my business, he would be terminated immediately.

Date of experience: July 16, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent prices and easy to use website
July 26, 2025
Updated review

Excellent I have used this website numerous times the prices are great usually the shipping is pretty good

Date of experience: July 16, 2025

Good service easy to use website always have what I...
May 15, 2025
Previous review

Good service easy to use website always have what I need

Date of experience: May 4, 2025
Florida
1 review
0 helpful votes
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Excellent service and very affordable!
July 26, 2025
Updated review

Excellent service and very affordable! Order arrived quickly.

Date of experience: July 16, 2025

I have been ordering my pet medications from you for...
December 23, 2024
Previous review

I have been ordering my pet medications from you for several years. Thank you for excellent shipping and keeping the prices reasonable!

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Products
July 26, 2025

The products are very very good. And the pricing is very reasonable..

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Wonderful
July 26, 2025

Love this service and will continue to use it for as long as they're around

Date of experience: July 16, 2025
Virginia
2 reviews
0 helpful votes
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Great Service
July 26, 2025
Updated review

Typically have great service and good pricing! Items arrive as expected.

Date of experience: July 16, 2025

Works well
March 8, 2024
Previous review

Works well

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Always great
July 26, 2025
Updated review

Never had a problem. Date is approximate, but I use you almost every time

Date of experience: February 1, 2025

Easy and quick, great prices
November 23, 2024
Previous review

Easy and quick, great prices

Date of experience: November 12, 2024
Iowa
1 review
0 helpful votes
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Great service
July 26, 2025

Great service! Have ordered multiple times from this company.

Date of experience: July 15, 2025
Georgia
1 review
0 helpful votes
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I just don't like all the back and forth on shipping. It's usually 2 + calls

Date of experience: July 15, 2025