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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,131 reviews

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Georgia
1 review
0 helpful votes
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Best place to buy your pet products
August 4, 2025
Updated review

In all the years I have been buying from this site I've only had one item or one order. It was messed up other than that. I have had nothing but amazing products, professional service, and efficient shipping and cost wise. It is absolutely amazing. I recommend this to everyone that I know.

Date of experience: July 1, 2025

Shopping here is always amazing
April 25, 2025
Previous review

Shopping here is always amazing

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
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Always great!
August 4, 2025

Always have what I need and ship quickly. When I had an issue, it was handled very, very quickly.

Date of experience: July 25, 2025
Pennsylvania
1 review
0 helpful votes
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Received 20 days after ordering.
August 4, 2025

Received the order I placed on 07/05/2025 today, (07/25/2025). Seems unusually long; but, none the less, received. Thank you.

Date of experience: July 25, 2025
South Carolina
1 review
0 helpful votes
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Reliable
August 4, 2025
Updated review

Very reasonable prices
Medicines have been checked with my veterinarian and been verified as the real medicine

Date of experience: July 25, 2025

Excellent service
July 29, 2025
Previous review

This company is reliable.and they are honest and you get what you pay for

Date of experience: July 19, 2025
Washington
1 review
0 helpful votes
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Perfect
August 4, 2025

Always excellent products and service! Thank you for making it easy and affordable.

Date of experience: July 25, 2025
Oklahoma
1 review
0 helpful votes
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Medications
August 4, 2025

A good experience. Delivered on time, good product will but again.

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Flea meds
August 4, 2025

Always fast and easy to place an order. Product is as described with out any issues to packaging or delivery time

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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They no longer carry the strength that I should use
August 4, 2025
Updated review

I wish you would bring back the blue box for dogs over 60 pounds

Date of experience: July 25, 2025

The medications I have bought have been far less expensive...
September 6, 2024
Previous review

The medications I have bought have been far less expensive than other places. The only problem is the auto ship does not always work.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
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Affordable
August 4, 2025
Updated review

They make pet care more affordable. It helps. I hafta plan ahead because shipping takes 2-3 weeks but it's worth it to save money.

Date of experience: July 25, 2025

Good prices
November 14, 2024
Previous review

Good prices

Date of experience: November 4, 2024
Michigan
2 reviews
0 helpful votes
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Opaque fulfillment
August 4, 2025

No confirmation or notifications on order and shipment, respectively.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Easy
August 4, 2025

User friendly app. Received order in timely manner. Cost beats all.

Date of experience: July 25, 2025
New York
1 review
0 helpful votes
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Reliable and cost effective
August 4, 2025

Service is dependable and prices are better than other sellers

Date of experience: July 25, 2025
Ohio
1 review
0 helpful votes
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Great Service Great Prices
August 4, 2025

I have purchased my pet care products from Budget Pet Care for several years now and I have never been disappointed in the products or the service.

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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Order received on time in great condition. Product was as expected!

Date of experience: July 25, 2025
Illinois
1 review
0 helpful votes
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Great service, quality products
August 4, 2025
Updated review

Products are the same high quality. Service is fantastic. Staff attentive and efficient when contacted by phone. Delivery is very reasonable.

Date of experience: July 24, 2025

Quality product at discount prices
July 17, 2025
Previous review

Products work effectively with budget friendly pricing. Particularly happy with the auto-ship feature and additional discount.

Date of experience: July 7, 2025
Alabama
1 review
0 helpful votes
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Great discounts
August 4, 2025

Love the credits that you get when you buy on automated orders. Î even have gotten free extra flea medicine. They automatically apply the discounts that are running on that month with your order.

Date of experience: July 25, 2025
Georgia
1 review
0 helpful votes
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I have ordered from this site many times for mine and my dad's dogs flea meds. This is time saving and budget friendly.

Date of experience: July 25, 2025
Pennsylvania
1 review
0 helpful votes
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Thank YOU!
August 4, 2025

SO far it has been a good experience! Ordered from the website and was at my house within two weeks.

Date of experience: July 25, 2025
Virginia
1 review
1 helpful vote
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Affordable price for great products
August 4, 2025
Updated review

I've ordered my pets flea and tick medications from this company for years. The cost and quality of the products are better than any other company I've seen. I will continue to order from them!

Date of experience: July 25, 2025

Always quick and easy!
February 21, 2025
Previous review

Always quick and easy!

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Product and Follow up
August 4, 2025
Updated review

This is the second time purchasing from your company with a positive experience.
I appreciate the follow up to ensure the product was received.
Thank you

Date of experience: July 25, 2025

Quick, easy, good price
December 12, 2024
Previous review

Quick, easy, good price

Date of experience: December 1, 2024