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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
In all the years I have been buying from this site I've only had one item or one order. It was messed up other than that. I have had nothing but amazing products, professional service, and efficient shipping and cost wise. It is absolutely amazing. I recommend this to everyone that I know.
Always have what I need and ship quickly. When I had an issue, it was handled very, very quickly.
Received the order I placed on 07/05/2025 today, (07/25/2025). Seems unusually long; but, none the less, received. Thank you.
Very reasonable prices
Medicines have been checked with my veterinarian and been verified as the real medicine
This company is reliable.and they are honest and you get what you pay for
A good experience. Delivered on time, good product will but again.
I wish you would bring back the blue box for dogs over 60 pounds
The medications I have bought have been far less expensive than other places. The only problem is the auto ship does not always work.
They make pet care more affordable. It helps. I hafta plan ahead because shipping takes 2-3 weeks but it's worth it to save money.
No confirmation or notifications on order and shipment, respectively.
Service is dependable and prices are better than other sellers
I have purchased my pet care products from Budget Pet Care for several years now and I have never been disappointed in the products or the service.
Order received on time in great condition. Product was as expected!
Products are the same high quality. Service is fantastic. Staff attentive and efficient when contacted by phone. Delivery is very reasonable.
Products work effectively with budget friendly pricing. Particularly happy with the auto-ship feature and additional discount.
Love the credits that you get when you buy on automated orders. Î even have gotten free extra flea medicine. They automatically apply the discounts that are running on that month with your order.
I have ordered from this site many times for mine and my dad's dogs flea meds. This is time saving and budget friendly.
SO far it has been a good experience! Ordered from the website and was at my house within two weeks.
I've ordered my pets flea and tick medications from this company for years. The cost and quality of the products are better than any other company I've seen. I will continue to order from them!
This is the second time purchasing from your company with a positive experience.
I appreciate the follow up to ensure the product was received.
Thank you
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

