Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have user budget pet care many years more like over decade and still same great prices and care
Over here in the states for some stupid reason you have to have a prescription for pet meds which i feel is really unnecessary.
Nice to find previous orders and reorder is very easy. Thank you for still sending to the US even though we have a $#*!ty Prez who is making things so difficult bc of tariffs
Like I said before and I'll say it again. I couldn't afford to take care of my pets if it wasn't for your company. You're a God-Send - Thank you!
Website is confusing, too many pop ups, difficult to navigate
Website has way to many pop ups. Often confusing
Thank you for making this easy to order. The only thing I would change on the site is the area to buy the product without automatic reorder. Please make it clear if you want to order the product without automatic reorder shipping.
Easy to get what you need without a prescription. Your prices are great! Can not ask for more
Love the prices and the selection. The cash back and discounts are great!
Haven't had an issue in all the years of being a customer. I get notified of orders pending and get enough time to cancel or add to order. Great service
All orders have been accurate and delivered quickly, no issues
Reliable source for my German Shepherds needs! Have been loyal to this company for years! Never disappointed.
I have 2 adopted cats and 6 rescue cats, and I'm disabled. Costs for their care can add up, but BudgetPetCare.com makes it so much easier and convenient for me. I greatly appreciate being able to take care of these cats who no one else wanted, but who give me so much love and purpose.
I had some difficulties with the site this morning, but eventually was able to place my order
No issues, Everything worked. Mail was slow but probably not your fault.
Made a mistake on the order placed in March. Called customer support and was able to get my order corrected. The whole process was easy and quick. Thanks.
I've been buying my pets flea and tick and heartworm meds for YEARS!
Best prices best customer service best reliability
Been using for years, all my pets have been using budget pet care, love the quality and low cost
It would be nice to get pet care faster, but I can see why it takes so long, Besides that it is easy and good pet care products.
Cheap and reliable pet meds that I can always rely on for all of my dogs
Very discounted prices compared to vets offices and other sites
Fast delivery, just what I needed, works well. Great customer service.
My order always arrives in a timely manner and the prices are better than anywhere I could buy locally
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.

