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BudgetPetCare

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at [email protected] and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
[email protected]


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
176
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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53,305 reviews

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Virginia
1 review
0 helpful votes
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Great product great price
August 7, 2025

I have user budget pet care many years more like over decade and still same great prices and care

Date of experience: July 28, 2025
Ohio
1 review
0 helpful votes
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No hassle pet meds
August 7, 2025

Over here in the states for some stupid reason you have to have a prescription for pet meds which i feel is really unnecessary.

Date of experience: July 28, 2025
Oklahoma
1 review
0 helpful votes
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Thank you!
August 7, 2025
Updated review

Nice to find previous orders and reorder is very easy. Thank you for still sending to the US even though we have a $#*!ty Prez who is making things so difficult bc of tariffs

Date of experience: July 28, 2025

Like I said before and I'll say it again
October 11, 2024
Previous review

Like I said before and I'll say it again. I couldn't afford to take care of my pets if it wasn't for your company. You're a God-Send - Thank you!

Date of experience: October 1, 2024
Oregon
1 review
0 helpful votes
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Confusing website
August 7, 2025
Updated review

Website is confusing, too many pop ups, difficult to navigate

Date of experience: July 28, 2025

Website has way to many pop ups
September 16, 2024
Previous review

Website has way to many pop ups. Often confusing

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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Review
August 7, 2025

Thank you for making this easy to order. The only thing I would change on the site is the area to buy the product without automatic reorder. Please make it clear if you want to order the product without automatic reorder shipping.

Date of experience: July 28, 2025
Ohio
1 review
0 helpful votes
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Love your site
August 7, 2025
Updated review

Easy to get what you need without a prescription. Your prices are great! Can not ask for more

Date of experience: July 28, 2025

Love the prices and the selection
April 25, 2025
Previous review

Love the prices and the selection. The cash back and discounts are great!

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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Very satisfied
August 7, 2025

Haven't had an issue in all the years of being a customer. I get notified of orders pending and get enough time to cancel or add to order. Great service

Date of experience: July 28, 2025
Michigan
1 review
0 helpful votes
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Easy to use website
August 7, 2025
Updated review

All orders have been accurate and delivered quickly, no issues

Date of experience: July 28, 2025

Easy to find products, good prices
April 29, 2025
Previous review

Easy to find products, good prices.

Date of experience: April 18, 2025
Pennsylvania
1 review
0 helpful votes
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Great service! The best prices!
August 7, 2025

Reliable source for my German Shepherds needs! Have been loyal to this company for years! Never disappointed.

Date of experience: July 28, 2025
Massachusetts
1 review
0 helpful votes
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Easy and convenient every time
August 7, 2025
Updated review

I have 2 adopted cats and 6 rescue cats, and I'm disabled. Costs for their care can add up, but BudgetPetCare.com makes it so much easier and convenient for me. I greatly appreciate being able to take care of these cats who no one else wanted, but who give me so much love and purpose.

Date of experience: July 28, 2025

I had some difficulties with the site this morning,...
February 26, 2025
Previous review

I had some difficulties with the site this morning, but eventually was able to place my order

Date of experience: February 16, 2025
Texas
1 review
0 helpful votes
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Everything worked
August 7, 2025
Updated review

No issues, Everything worked. Mail was slow but probably not your fault.

Date of experience: January 13, 2025

As advertised
April 3, 2025
Previous review

As advertised.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Great Customer Support
August 7, 2025
Updated review

Made a mistake on the order placed in March. Called customer support and was able to get my order corrected. The whole process was easy and quick. Thanks.

Date of experience: March 6, 2025

Quick, easy, and great prices
March 14, 2025
Previous review

Quick, easy, and great prices.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Best for pet meds
August 7, 2025

I've been buying my pets flea and tick and heartworm meds for YEARS!
Best prices best customer service best reliability

Date of experience: July 28, 2025
Texas
1 review
0 helpful votes
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Love this company
August 7, 2025

Been using for years, all my pets have been using budget pet care, love the quality and low cost

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Order
August 6, 2025

Easy to navigate. And have ordered before with no problems have not order in awhile but will start again

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Awesome
August 6, 2025

I recommend them too everybody. Same products at a great price.

Date of experience: July 27, 2025
Texas
2 reviews
0 helpful votes
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Good cheap pet care
August 6, 2025

It would be nice to get pet care faster, but I can see why it takes so long, Besides that it is easy and good pet care products.

Date of experience: July 27, 2025
Tennessee
1 review
0 helpful votes
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Best pet care
August 6, 2025
Updated review

Cheap and reliable pet meds that I can always rely on for all of my dogs

Date of experience: July 27, 2025

Affordable and reliable medicine for my pup
July 28, 2025
Previous review

Very discounted prices compared to vets offices and other sites

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
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Wonderful fast service
August 6, 2025

Fast delivery, just what I needed, works well. Great customer service.

Date of experience: July 27, 2025
Maryland
1 review
0 helpful votes
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Can't beat these prices!
August 6, 2025

My order always arrives in a timely manner and the prices are better than anywhere I could buy locally

Date of experience: July 27, 2025