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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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Ordering and payment was simple and straightforward and it was despatched within 24 hrs and it arrived about 1 week later well packed and in good order. The wife was delighted with it so that makes me happy too!
Very satisfied. Prompt delivery. Am yet to see my purchase as I'm travelling and had it sent to my son's. Looking forward to seeing it next week.
The website was easy to navigate and I received my order promptly - within three days. Can't ask for better than that.
Great service lovely ring just what I wanted for my finger that has arthritis and nothing would fit stretchy ring perfect going to order other colours
I purchased black pearl earrings that are just beautiful. I was surprised how quickly they arrived all the way from Perth to Sydney. Could become addicted to this stunning jewellery.
Easy to order online and to pay for. Was able to track the delivery and it was delivered timley and in very good condition
I am really happy with my purchases & was pleasantly surprised at how quickly they arrived in the mail. I will be purchasing items in the future from this company.
Broome Staircase Designs were very easy to deal with and the service was efficient and delivery within a few days.
I'm satisfied on the quality of the bracelet and the prompt delivery,
I won't hesitate to order again thank you and Cheers Gaye
Love the rather unique design and they stand out. Not for wearing every day but will make a statement when wearing Black and White outfits given I elected for the black and white designs.
I purchased a couple of rings and they were in my home within 5 days, very impressed with efficiency of shipping, my only annoyance is the discounts offered to some customers if they choose to search the internet or twitter etc, surely if discounts are offered they should be to all customers, It is something that makes me think twice about before ordering again if all customers are not treated equally, I appreciate that loyalty should be rewarded but this is not loyalty when you can search for a discount code, I will be hesitant ordering again because of this.
I love this stretchy pearl ring. Love the colours of the pearls and it is really comfortable on my finger... plus can wear it on three of my fingers depending on what look I want.
It was delivered to my door in under one week. Very happy and I will be buying more from this company.
The follow up after the purchase was great. Post 3 days. I am looking forward to doing business with Broome Staircase Designs again
Thank you
Arrived quickly, lovely gift my granddaughter will enjoy. Will buy again from this seller if the price is as reasonable as this item.
Your service and staff were amazing. Allowing us to help select from a number of pearls just added to a very warm experience.
Extremely happy with my purchases. All the pieces I ordered were exactly as described. The delivery time was super quick considering I live in Melb and they are in Broome. I ordered on Sunday night and received it on Thursday. I have since returned to the site and made other purchases
I am thrilled with my new earrings... they are gorgeous, the service is fantastic and it was a great experience all round.!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members