Broome Staircase Designs

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Broome Staircase Designs

4.2

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From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Awesome
March 18, 2017

Wonderful prompt delivery pretty
Perfect for DIL s 40th thank you
Certainly will be shopping here again... in person would be super

Date of experience: March 18, 2017
Australia
1 review
2 helpful votes
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Pearl Rings
March 18, 2017

The rings are beautiful, service was excellent and delivery very fast. Looking forward to my next purchase. Very happy. Thank you

Date of experience: March 18, 2017
Australia
1 review
1 helpful vote
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Present for my wife
March 18, 2017

Very easy to deal with, the pendant was exactly what I thought it would be.
The tracking was good and the pendant arrived in a timely manner, certainly will consider again in the future.

Date of experience: March 17, 2017
Australia
2 reviews
1 helpful vote
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Beautiful
March 17, 2017

Ring arrived quickly and in perfect condition. Exactly how it appears on the website. Very happy! I will definitely be shopping here again.

Date of experience: March 17, 2017
Australia
1 review
0 helpful votes
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Being a new client I would highly recommend this business, a beautiful array of gifts and great service

Date of experience: March 17, 2017
Australia
1 review
0 helpful votes
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Very happy with purchase
March 15, 2017

Purchased the pearl earrings as a present for my best friend. Both of us are very happy with them. Customer service was great and prompt.

Date of experience: March 15, 2017
Australia
1 review
0 helpful votes
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Very happy
March 15, 2017

Excellent communication, accurate order, friendly service, quick and safe delivery. Goods were nicely presented.

Date of experience: March 15, 2017
Australia
1 review
0 helpful votes
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Great experience
March 14, 2017

Lovely people friendly and helpful nothing was to much trouble the shop was lovely and clean great lighting

Date of experience: March 14, 2017
Australia
1 review
0 helpful votes
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Super service
March 13, 2017

Stress free - ease of transaction - quality product - my daughter in law will love it - would love to come to Broome and shop in your store

Date of experience: March 13, 2017
Australia
1 review
0 helpful votes
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Prompt deivery
March 13, 2017

Very pleased with my purchase and the price was very reasonable the delivery was prompt I will recommend to my friends

Date of experience: March 13, 2017
Australia
1 review
0 helpful votes
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Perfect
March 13, 2017

Outstanding product fantastic coustmer service quickly delivery emails so you can flow and track your progress of your product

Date of experience: March 12, 2017
Australia
1 review
0 helpful votes
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Beautiful Pieces
March 12, 2017

Ordered online, items arrived very quickly and nicely presented in little satin bags. I would have liked 2 of the care cards as the 2 items i ordered are for gifts to 2 different people. Otherwise a very prompt and efficient purchase experience. I am delighted with the products and am sure the recipients of these will be also. Probably will order more in the near future for myself and more gifts. Thanks so much.

Date of experience: March 11, 2017
Australia
1 review
0 helpful votes
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Great
March 11, 2017

Quick efficient service an d lovely pearl designs. Only flaw is that it would have been nice if boxed especially if giving as gift.

Date of experience: March 11, 2017
Australia
1 review
0 helpful votes
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Delighful gift
March 10, 2017

Very happy with the bracelet, its a wonderful gift at a realistic price.
Postage is slightly higher than expected, particularly for registered post. Overall happy with purchase.

Date of experience: March 10, 2017
Australia
1 review
0 helpful votes
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Fab pearl earrings...
March 7, 2017

My sister bought up big from these people when stairway to the moon happened last year and I got a beautiful pair of earrings and so did she, somehow her pair went missing and she was missing having the, I researched other shops in Sydney and couldn't find an equivalent pair, then researched shops in Broome and found the same shop. Service was fantastic, product is fantastic presented earrings to sister on a couple of days ago she is ecstatic, recommend you buy from Broome Staircase Designs

Date of experience: March 7, 2017
Australia
1 review
0 helpful votes
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Excellent
March 7, 2017

Quick and reliable service providing products that are as described and beautifully made. Very happy with my purchases Thank you. :)

Date of experience: March 7, 2017
Australia
2 reviews
0 helpful votes
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Very pleased
March 7, 2017

Happy with my purchase, my order was delivered very fast, and as I purchased a pearl ring, it is just what I ordered. Thank you.

Date of experience: March 7, 2017
Australia
1 review
0 helpful votes
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I absolutely love my earrings the quality of the product is far superior compared to other products in the same price bracket.
Would be very happy to recommend your product to family and friends.

Date of experience: March 7, 2017
Australia
1 review
0 helpful votes
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Most impressed
March 7, 2017

The pearls are beautiful, the service excellent and the produce was delivered promptly. Very happy with the experience of on line purchasing.

Date of experience: March 7, 2017
Australia
1 review
0 helpful votes
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Pearl rings
March 7, 2017

The rings I bought are a little on the large size as I bought five for presents I hope my friends all have big fingers.
Maybe one pearl less will make the diff next time. Have to be worn on middle finger.

Date of experience: March 7, 2017