Broome Staircase Designs

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Broome Staircase Designs

Broome Staircase Designs

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
How would you rate Broome Staircase Designs?
grey stargrey stargrey stargrey stargrey star

Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
44
returns
11
quality
113
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Australia
1 review
2 helpful votes
Follow Barbara O.
Unfollow Barbara O.
Share Review
Report Review

Great place to buy from
June 6, 2017

Thanks for the excellent service and quick postage. My earrings are exquisite I absolutely love them. Thank you

Date of experience: June 6, 2017
GB
1 review
2 helpful votes
Follow Marcelle V.
Unfollow Marcelle V.
Share Review
Report Review

Very pleased with my order. Love Broome and the stairway to the moon. Prices are so very cheap for good quality.

Date of experience: June 6, 2017
Australia
1 review
1 helpful vote
Follow Kelly G.
Unfollow Kelly G.
Share Review
Report Review

Great service and great designs
June 6, 2017

Very approachable staff who know their product and know how to effectively market and sell their designs. All unique designs that attract a more discerning customer looking for something outside of the mass-produced norm.

Date of experience: June 5, 2017
Australia
1 review
0 helpful votes
Follow Penelope I.
Unfollow Penelope I.
Share Review
Report Review

Very happy
June 5, 2017

Fuss free purchase with my bracelet arriving when they said kept me updated and packaged well thankyou.

Date of experience: June 5, 2017
Australia
1 review
0 helpful votes
Follow Neomi S.
Unfollow Neomi S.
Share Review
Report Review

Good products as described
June 5, 2017

Fast service kept up to date with delivery times well packed...

Date of experience: June 4, 2017
Australia
1 review
0 helpful votes
Follow Lorna A.
Unfollow Lorna A.
Share Review
Report Review

Couldn't be happier
June 3, 2017

Pleasing. Delivery to the door for a signature. Very pleased with the chosen item to be given as a gift

Date of experience: June 3, 2017
Australia
1 review
2 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Awesomely quick delivery.
June 2, 2017

I ordered my earrings 1 week and arrived within a few days do are just beautiful and the price was better than I could go of expected.

Date of experience: June 2, 2017
Australia
1 review
0 helpful votes
Follow marian B.
Unfollow marian B.
Share Review
Report Review

Great online store
June 1, 2017

Pearl as described, quick delivery. Very good value. Would recommend this store. Can wear pearl with different length chains and leather ties.

Date of experience: June 1, 2017
Texas
1 review
1 helpful vote
Follow Roseen L.
Unfollow Roseen L.
Share Review
Report Review

GREAT EXPERIENCE
June 1, 2017

First purchase from this Company and Very pleased with their inter reaction and the final product... beautiful. Pretty sure you will hear from me again re future purchases. Thank you

Date of experience: June 1, 2017
Australia
1 review
1 helpful vote
Follow Paula C.
Unfollow Paula C.
Share Review
Report Review

Impressive
May 31, 2017

Love my bracelet and loved the friendly, prompt service. I've bought from them before in Brooke but this was my first online purchase. I'm sure it won't be my last!

Date of experience: May 31, 2017
Australia
1 review
1 helpful vote
Follow Hulda C.
Unfollow Hulda C.
Share Review
Report Review

Satisfaction
May 30, 2017

My order was dealt with promptly and delivered in two days. The goods were as described on the website and gift wrapped.

Date of experience: May 30, 2017
Australia
1 review
1 helpful vote
Follow Vicki M.
Unfollow Vicki M.
Share Review
Report Review

Peal Earrings
May 29, 2017

Thanks you for the earrings, they arrived very quickly and were as described. Very pleased. The instructions for care were also very much appreciated.

Date of experience: May 29, 2017
Australia
1 review
0 helpful votes
Follow Margaret H.
Unfollow Margaret H.
Share Review
Report Review

Necklet is exactly what I was looking for. Good quality leather and lovely pearl. Quick delivery. Will wear it often. Thank you.

Date of experience: May 29, 2017
Australia
2 reviews
1 helpful vote
Follow Jan H.
Unfollow Jan H.
Share Review
Report Review

Broome Staircase Designs.
May 28, 2017

I have recently purchased a pendant and it's just perfect, Staircase to the Moon. Beautifully carved, wonderful colours in the pearl shell and lovely to wear. I have had so many comments while wearing it. I also have two pearl bracelet I purchased while holidaying in Broome.
Very quick to deliever. Excellent service.
Very happy with Broome Staircase Designs.

Date of experience: May 28, 2017
Australia
1 review
0 helpful votes
Follow Lynette B.
Unfollow Lynette B.
Share Review
Report Review

Pearl bangle
May 27, 2017

Absolutely awesome fast process of order quick delivery recommend to buy your pearls from here unreal very happy

Date of experience: May 27, 2017
Australia
1 review
2 helpful votes
Follow Gwen C.
Unfollow Gwen C.
Share Review
Report Review

Great Service
May 27, 2017

My order was delivered in 4 days. Very impressed. Also the earrings are beautiful. Definitely recommend this Company

Date of experience: May 27, 2017
Australia
1 review
1 helpful vote
Follow Jenny L.
Unfollow Jenny L.
Share Review
Report Review

Love pearls
May 26, 2017

I travelled through Broome a few years ago and fell in love with pearls and the area. Could live there but too hot for the hubby.

Date of experience: May 26, 2017
Australia
1 review
0 helpful votes
Follow Kristen C.
Unfollow Kristen C.
Share Review
Report Review

Nothing like photo
May 25, 2017

Extemely disappointed with earings they are very small compared to photo and look cheap and nasty would have been better buying $59 pair instead of these ugly $99 pair

Date of experience: May 25, 2017
Australia
1 review
0 helpful votes
Follow Sandarra H.
Unfollow Sandarra H.
Share Review
Report Review

Beautiful
May 25, 2017

I was treated wounderfully reaspectfuly and understanding I love the necklace i received it today I will be happy to shop with you again and recommend you to my friends thank you for great service

Date of experience: May 25, 2017
Australia
1 review
0 helpful votes
Follow Debbie M.
Unfollow Debbie M.
Share Review
Report Review

Very Satisfied with service
May 24, 2017

I was so surprised by the contact all the way from when I selected the ring to the delivery. I have never experienced such prompt service. I was more surprised that the ring turned up from Australia post with in a couple of days. Thank you

Date of experience: May 24, 2017