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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
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Lovely pair of earrings, website easy to shop, service was excellent and items arrived within the week. Will shop here again.
Fast transaction. Easy to order online. The pearl good color and luster and the seahorse very pretty. Thanks love it so much. I will definitely order again.
I received very prompt response to my orders and received them in timely manner, I have ordered from Broome Staircase Designs and have always been very satisfied with the quality of the lovely products.
Happy with product, excellent service, fast postage. Great website, very reasonable priced products. Australian shop. Will definitely shop again once ring sizing is in place
I would like the necklace in a longer size 42cm is just not long enough for me if I can get one in longer size please let me know thank you.
Purchased two earings and a pearl pendant very happy with my parcel when it arrived. The neoprene choker too small need to return for a longer one? Or a refund of that item.
I have found that any item I have purchased from Broome Staircase Design is always stunning. Very happy with the quality and the service.
Received wrong colour pearl bracelet had to return
And have to wait until returned then they will send another
Every article purchased was as described 1 item I ordered wrong it was fixed immediately, would recommend this great Co. To anyone & have done so to our close friends!
Beautiful earrings and pearls are lovely. Service was very quick and postage tracking was provided which was great,
Always s happy with my purchases that I make from Broome staircase designs... Now that they have after pay it's even better allowing us to get more of the beautiful products
Service excellent and staff could not be any friendlier or more helpful. Over all a excellent experience.
I found the web site easy to use and the items on show are stunning. The items I ordered were delivered very promptly and I was very happy with the pieces. I would definitely recommend the company.
Very Happy with the ear rings. My Mum, Sister & in laws to be will be thrilled with your product. The big day is in August in the UK.
Received my 12-13 earnings today Looking@ the site I purchased from they were round not teardrop (which I don't like) & the size is smaller than anticipated as I have pearls which are 12 & much larger.
I ordered items online for my friend overseas they delivered direct to her address and she loved them
From date of order to receipt of same was a matter of days. Very impressed.
The purchase is for my Granddaughter who is turning 18 very soon.
Order was received promptly, was a little concerned about the packaging as the earring were in an envelope with no hard covering but they seemed to be fine.
The site was easy to use. I saw a number of pieces that I would love to own and the photos were very clear
The tracking was good.
Staff responded quickly to a question about delivery details.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dyana, so sorry to hear that you are disappointed with your purchase. All pearls are unique and therefore come in all shapes and sizes. The product description on our website states that the pearls range between 12-13mm.
If you would like to send them back for a refund please contact us