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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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These earrings had caught my eye and were easy to order and on sale! They arrived within a few days and looked just as I had expected. Very happy with my purchase.
When I ordered the earrings I paid extra for express postage but then saw that postage should be free for orders over $199. So I missed out on that. One earring is much flatter than the other one so I was a bit disappointed.
Another design of natural beauty made in to a bangle. I have two designs now would highly recommend Broome Staircase Designs. Arrived without delay, packaged in beautiful box, in organza pouch with symbols of the moon and stars in gold. 😊
I was wondering if you have a necklace to match the pink parts?
Excellent. I have made 3 purchases and love the items so much. One was a gift and the necklace and ring were for me. I would love to be able to buy some earrings to complete my set. The staircase to the moon is superb. Would love to be able to get the bob necklace as well. We have seen the real staircase to the moon in Broome so it was very memorable for us. My friends have all admired my purchases. Thankyou.
The Pearl Bracelets recently purchased for myself & gifts from Broome Pearl's are beautiful.
Always received in nice packaging. A very happy customer. Thankyou
All worked smoothly from ordering to delivery with information about every step
Excellent service polite very helpful great customer service
I have been contacted by a lovely lady from BSD called Eileen who has promptly solved my query by informing me that the size of the necklace is controlled by the opening on the pendant. I am extremely happy with the outcome and love my Pearl Cage Pendant. Thank you Eileen and BSD for taking the time to make sure your customers love your products as passionately as you do. Definitely 5 stars
From purchasing to tracking the article to receiving the purchase…excellent
Hi Gael your order was shipped the same day you ordered unfortunately there was delays with Australia post thats out of our control Im glad you have received your package kind regards BSD
Excellent customer service. Quick delivery. Beauty products. Highly recommend.
Very easy to purchase, delivery was quick. Definitely recommend this site and their products.
I am very happy with all my purchases, just love the designs and the affordable prices. Cant wait for my next purchase
I love the necklace. The pearl is so beautiful against the gold and I love the design that resembles the Broome staircase to the moon.
The pink pearl earrings are also very beautiful.
I enjoyed my shopping experience with Broome Staircase Designs. Thank you!
The service was great and assisted me with all of my enquiries and no request was to difficult. Thanks again for your help. Will be shopping there again.
I love their jewellery but Australia Post is letting them down.
It takes a long time to get order. Still waiting
Hi Tracey your order was shipped out the same day and was delivered in the standard time frame for WA interstate parcels, we do have express post options for faster delivery for future reference. Kind Regards BSD
Very very pleased. Could not believed how quick my purchase was delivered.
My parcell arrived on time & very pleased with it love the colours of the Japanese nylon necklaces
This is my 2nd necklace as the original one was stolen when I was on a cruise. That necklace had a more safety closure. This one is appalling resulting in me having to purchase another cord so as to be sure it is not going to unfasten and hence be lost.
Beautiful products at a very reasonable price and posted out quickly. What more could you ask for? Very Happy, Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marlene the pendant you purchased only fits up to a 2mm necklace please contact us for necklace options kind regards BSD